You seem to drop everything else for us when we need you.
- Expertise By Industry
XL.net is your friendly, local, IT support team. We get invested in our clients, and we’re passionate about finding solutions, systems and technology that will keep them up and running — and push them ahead in the market. Our team is full of enthusiastic, skilled people who are invested in helping SMBs meet their goals.
Looking for IT support technician job postings in Chicago? Think you’d be a good fit? We’d love to hear from you.
Join the team
You seem to drop everything else for us when we need you.
The service and response time is what separates XL.net from the rest – The best word to describe them is…Reliable!
“I am very happy with the services and overall engagement. XL.net took the time to gain an in-depth knowledge of the our business and is now helping them achieve their IT goals. They’re communicative and provide excellent customer service. Flexibility is a hallmark of their work.”
“Whenever I’ve tapped them for advice, they’ve always responded very soundly. The engagement has continued to grow in strength and quality over time.XL.net has become a highly recommended team in the client’s eyes. Bringing a well-rounded, full team of experts and a responsive approach, they’re a true source of support in the ongoing partnership. ”
Compared to our previous provider, the transition to XL.net saves us $7,000 – $8,000 a month in IT expenses and the fact that we no longer have an in-house IT tech. This is the best IT vendor I have had experience with – and I’ve had a lot of experience with IT vendors in the past.
The biggest benefit of XL.net is the sense of confidence they provide. We are now able to have the resources of a big company, but don’t have to pay full price for them. XL.net is an all-encompassing solution. If there is an issue, we don’t have to do anything but call them. They are easy to deal with and their staff does whatever they have to do to get issues resolved.
We are now able to have the resources of a big company, but don’t have to pay full price for them…If there is an issue, we don’t have to do anything but call them. They are easy to deal with and their staff does whatever they have to do to get issues resolved.
I’ve contacted XL for IT support with various issues and assorted software and apps, throughout the workday and off hours. They have consistently been incredibly responsive, helpful, friendly, and professional, and they help me understand the problems in layman’s terms. Thanks XL!
XL.net provides me and my business every tool we need to succeed and a peace of mind that can’t be bought. What we pay now is less than what we were paying before – with a side of extra competency. We are getting better services for less.
“They’ve gained the trust of a lot of our employees because of their responsiveness and hard work. Very happy with the services and extreme responsiveness at which they’re performed. XL.net addresses helpdesk tickets quickly and provides status updates of their tasks. They’ve proactively reduced the number of tickets by investing the time to resolve the root of repetitive issues.”
I can truly say, without any hesitation AT ALL, having XL.Net as our one-stop shop supplier for IT-related issues and advice has been an unbelievably positive experience… Each technician has always provided immediate service, been very thorough, provided great verbal and written explanations, and so very pleasant to work with. When we open an XL.Net ticket, we have all the confidence of quick/correct resolution (It’s Done and Done Right!).
Our core values are all about growth and teamwork. We firmly believe that one of the best ways to help our clients grow is through technology. And we implement this technology through a partnership with our clients and a tight-knit team of experts within XL.net.
Our team has members with several characteristics in common:
Technology has powerful capabilities for the productivity of small and medium-sized businesses, but each one is different. We do all we can to improve productivity for our clients and ourselves, which can save time as well as money and resources.
We exceed the expectations of our clients and ourselves. Goal-setting is important, and we aim to knock it out of the park each time.
Teamwork is an essential part of any IT team, and our staff works together to accomplish their goals. Whether a project requires a multitude of experts or could simply use another set of eyes, we help each other work through any challenge. Managed IT requires the skills of many, so working together and with clients is an important part of the job.
Whether we’re offering support for high-privacy clients, like health care facilities and financial institutions, or organizations with fewer regulations, we take the job seriously. We can take care of your most critical infrastructure with transparency, skill and expertise, so you can rest easy knowing your system is in good hands.
We work as a team to be the best that we can. We get that perfection isn’t possible, but we strive to get as close as we can by working to improve each day.
We believe there is always a better way, you just need to look for it. Technology, processes, goal-setting, everything can be improved with the right solution and resources. We want to support our clients by making those assets available to them.
Our culture is one of continuous improvement, both for our clients and for ourselves. We aim to give SMBs in the Chicagoland area a technological edge. Our approach is to look at more than just the technology — we look at what our clients want to achieve with it. We make sure our clients have a strategy that moves them ahead.
One critical part of the XL.net culture is a belief in the power of technology and people. Many business owners don’t realize just how much they can gain from aligning their IT with their business goals or from improving employee engagement. The benefits are wide-reaching and powerful, and our employees understand that value.
We do everything we can to align IT with business strategy, whether it’s working well into the night to solve problems or being proactive and bringing solutions without being asked. Finding new solutions to business problems is what we excel at, fostering an environment of creativity and problem-solving to meet our clients’ needs. We only succeed when our customers succeed.
Want to know what kind of people you could work with? Check out our team, and learn about what makes us tick. We’ve got employees with a wide array of skills and qualifications.
Whether you’re looking for cryptography and network security careers, service or help desk technician jobs in Chicago, IL, or even sales positions, XL.net would love to hear from you. We’re always looking for qualified, passionate people to join our team.
Fill out the form below and we’ll get back to you shortly!
