Terms and Conditions

Last updated: 2 February 2026

These Terms and Conditions govern your use of the website www.selfcatering.co.uk (the “Website”), operated by Selfcatering.co.uk Ltd (“we”, “us”, “our”). By accessing or using this Website, you agree to be bound by these Terms and Conditions. If you do not agree, you must not use the Website.

1) Who we are

Company: Selfcatering.co.uk Ltd
Registered address: St Ann's House, 111 Guildford Road, Lightwater, Surrey, England, GU18 5RA
Company Number: 09844766
VAT Number: 313 5149 31

2) Definitions

“Website” means www.selfcatering.co.uk.
“You” or “User” means any person accessing or using the Website.
“We”, “us”, or “our” means Selfcatering.co.uk Ltd.
“Property” means any holiday accommodation listed on the Website.
“Owner” or “Agent” means the owner of a Property or a letting agent acting on their behalf.

3) Use of the Website

You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Website.

You must not:

  • Use the Website for any unlawful, fraudulent, or harmful purpose.
  • Attempt to gain unauthorised access to any part of the Website or its systems.
  • Introduce viruses, malware, or other malicious material.
  • Use the Website in a way that could damage, disable, or impair its operation.

4) Nature of our service

Selfcatering.co.uk is an advertising and discovery platform for self-catering holiday accommodation. We are not a booking agent and do not act on behalf of property owners or guests.

When you enquire about or book a Property, any contract is formed directly between you and the relevant Owner or Agent. We are not a party to that contract and accept no responsibility for its performance.

5) Property information

Property descriptions, pricing, availability, images, and other information are provided by Owners or Agents or via their systems. While we take reasonable care to present information accurately, we do not guarantee that all details are complete, accurate, or up to date.

You are responsible for verifying any information that is important to you directly with the Owner or Agent before making a booking.

6) Bookings, payments, and cancellations

Any bookings, payments, deposits, cancellations, or refunds are handled directly between you and the Owner or Agent, in accordance with their own terms and conditions.

We do not take payments from guests and do not add booking fees to the prices shown on the Website, unless explicitly stated otherwise.

7) Intellectual property

Unless otherwise stated, all content on the Website, including text, graphics, logos, images, and software, is owned by or licensed to Selfcatering.co.uk Ltd and is protected by intellectual property laws.

You may view, download, and print pages for your personal, non-commercial use only. You must not copy, reproduce, distribute, modify, or exploit any content without our prior written consent.

8) User-generated content

Where the Website allows users to submit content (such as reviews or comments), you confirm that you have the right to submit such content and that it does not infringe any third-party rights or contain unlawful, defamatory, or offensive material.

We reserve the right to remove or moderate user-generated content at our discretion.

9) Links to and from our Website

The Website may contain links to third-party websites. These links are provided for convenience only. We do not endorse or accept responsibility for the content, products, or services of third-party websites.

You may link to our homepage provided the link is fair, legal, and does not damage our reputation or imply endorsement without permission.

10) Disclaimers

The Website is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we exclude all warranties, representations, and conditions relating to the Website and its use.

We do not guarantee that the Website will be uninterrupted, secure, or error-free.

11) Limitation of liability

Nothing in these Terms and Conditions limits or excludes our liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.

Subject to the above, we shall not be liable for any loss or damage (whether direct, indirect, or consequential) arising out of or in connection with your use of the Website, reliance on its content, or any dealings with Owners or Agents.

12) Privacy and cookies

Our use of personal data is governed by our Privacy Policy and Cookie Policy, which form part of these Terms and Conditions.

13) Changes to these terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and continued use of the Website indicates your acceptance of the updated terms.

14) Governing law and jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with them shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15) Contact us

If you have any questions about these Terms and Conditions or the Website, please contact us via the details provided on www.selfcatering.co.uk.