News Flash

The City of Monroe is encouraging residents, businesses, churches, and community groups to take part in its Adopt-a-Street program and help reduce litter across the community.

The program is free and offers volunteers a hands-on way to make a visible impact in the areas where they live and work.

How the program works

Participants commit to a four-year adoption of a local street and agree to conduct one litter cleanup every three months. Groups work with the City to select a safe and available roadway that is not already adopted or part of the state Adopt-a-Highway program.

The minimum street length for adoption is one mile.

After each cleanup, participants contact Solid Waste to coordinate bag pickup and confirm completion.

What the City provides

The City of Monroe provides:

• Trash bags for litter collection
• Safety guidance for volunteers
• A recognition sign placed along the adopted street featuring the group’s name

Sign production and installation cost approximately $15 per sign.

Currently, four local groups and families have adopted streets within the city, with many more roadways available for participation.

Why participate?

Adopt-a-Street is a simple way to:

• Improve the appearance of your neighborhood or business corridor
• Demonstrate community pride
• Engage employees, church members, scouts, or civic groups
• Be publicly recognized for your efforts

The City’s goal is to increase awareness of the program and encourage more community participation throughout the year.

How to get started

Check out our dedicated Adopt-A-Street page or contact the Solid Waste Division at 704-282-4565.

The City of Monroe is alerting residents, property owners, and business applicants to an ongoing scam involving fraudulent emails and fake invoices impersonating the City’s Planning and Development Department.

While the details of the messages have varied, each email requested payment by wire transfer in order to process or advance a permit, application, or planning request. 

These messages are not legitimate and this is not the first time this has happened. In December, Monroe Police shared a warning about a similar scam email and the City of Monroe posted a similar article. 

In the most recent cases, the fraudulent messages used official City branding, referenced real properties or active applications, and included itemized “review” or “approval” fees to appear credible. The emails directed recipients to request wire transfer instructions and submit payment confirmation before their application could proceed.

The fraudulent messages:

• Use the City logo, official mailing address, and real City staff names
• Reference real property addresses 
• Include detailed itemized fee breakdowns
• Instruct recipients to request wire transfer instructions
• Originate from non-City email addresses, including Gmail or other public domains

The City of Monroe will never request payment by wire transfer via email. Official City correspondence will only come from an email address ending in @monroenc.org.

Applicants and business owners are urged to verify any payment request directly with the City before taking action. Individuals involved in active planning or permitting processes who receive a suspicious message should:

• Not respond to the email
• Not send payment
• Contact Planning & Development directly at 704-282-4569
• Report the incident to the Monroe Police Department

The City has published an official Scam Awareness page with more details on these specific messages and what community members should look out for. That information is available at: www.monroenc.org/653/Scam-Awareness

City officials are working with law enforcement and internal departments to monitor the situation and prevent further attempts.

The City of Monroe is launching an effort to update the South Monroe Historic District’s logo and install new, more visible signs throughout the neighborhood. Guided by the Historic District Commission, the project will refresh the district’s visual identity while honoring its history and continued growth.

Why the Update?

The current logo was created in the 1980s. It features a historic gas lamp with the slogan “Reflections of the past light the way to the future.” While that message remains meaningful, many of the district’s physical signs are aging and in some cases difficult to see or read.

The district has continued to evolve over time. In recent years, renewed private investment has led to thoughtful renovations, increased owner occupancy, and a resurgence of pride among residents.

The branding effort aims to harness this momentum by creating a visual identity that celebrates both the district’s historic roots and its future potential as a welcoming place to live, visit, and invest.

Public Engagement and Next Steps

Public input will shape the new logo and sign designs. The City will gather feedback through:

• Online Survey: An initial survey is available now for community members to share ideas and impressions that will guide logo and signage concepts. Take the survey now.
• Public Workshop: On March 25, 2026, the City will host an in-person workshop at the Dowd Center Theatre (120 S Main Street) from 4 to 7 p.m. Attendees can review survey results, share feedback, and engage with staff and other residents. Light refreshments and raffles will be offered.

Additional outreach details and updates will be shared throughout 2026.

What’s Ahead

Once established, new branding will be applied to cohesive signage that strengthens the South Monroe Historic District’s presence and identity. This work supports broader revitalization efforts, enhancing wayfinding, neighborhood pride, and the sense of place along streets and entry points throughout the district.

Residents and business owners are encouraged to participate in shaping this refreshed look. To receive updates, sign up for the project mailing list.

For more details or questions about the project:

• Keri Mendler, AICP, CZO, Senior Planner | 704-282-5797
• Megan Brightharp, CZO, Planner I | 704-282-4554

Learn more on the project website.

The City of Monroe's administrative offices will be closed on Monday, February 16, in observance of Presidents Day.

Emergency Services are always available by calling 911, or call 704-289-1591 for non-emergencies. 

Episode 8 of Monroe Living: Our City at Work shines a light on the maintenance team at the Monroe Aquatics and Fitness Center and their hands-on restoration of the facility’s sauna.

When staff noticed the sauna was becoming outdated and in need of repairs, Facility Maintenance Division Supervisor Gerald Millis and maintenance team members Chuck Powell and Danny Crump decided to take on the project themselves. Instead of outsourcing the work, the team completed a full overhaul in house, repairing and restoring the space for community members to enjoy.

The episode highlights the teamwork, problem solving, and pride that City employees bring to their roles every day. From planning the updates to completing the repairs, the project reflects a strong commitment to maintaining high quality public facilities while making efficient use of City resources.

Monroe Living: Our City at Work is a podcast series that shares behind-the-scenes stories of City employees and the important work they do across Monroe.

Episode 8 is now available and offers a closer look at how dedication and craftsmanship help keep Monroe’s facilities welcoming and functional for everyone.

City of Monroe offices and facilities will reopen Tuesday, February 3, at 1 p.m. following a delayed opening due to winter weather. After reopening, facilities will operate on their normal schedules.

While conditions are improving, frigid overnight temperatures may cause lingering moisture to refreeze, especially in shaded areas or where standing water remains. Black ice is a serious concern. Residents and employees are encouraged to use caution and allow extra time if traveling.

Thank you to Monroe Fire, Monroe Police, Streets, Property Management, Utilities, and all supporting crews who have worked throughout this event to help keep our community safe.

City of Monroe offices and facilities will remain closed on Sunday, February 2, due to ongoing winter weather impacts.

Monroe Fire and Monroe Police continue full operations during this time. If you have an emergency, please call 911.For non-emergencies:

• Monroe Police: 704-282-4700

• Union County Sheriff’s Office: 704-289-1591

Although snow is melting and overall conditions are improving, temperatures are expected to fall again this evening. Any standing water is likely to freeze overnight, creating dangerous travel conditions. Forecasts also indicate temperatures will remain near or below freezing throughout much of Sunday.

City crews continue monitoring road and field conditions, but residents are encouraged to stay home and avoid unnecessary travel.

Additional updates will be shared as conditions change. The City thanks its public safety, utilities, and streets teams for their continued work during this weather event.

Please continue to check www.MonroeNC.org and City social media pages for updates.

Stay informed:

• City of Monroe Alerts: https://www.monroenc.org/List.aspx
•  Union County Alerts: https://member.everbridge.net/337966681555041/new

The City of Monroe has officially launched its Downtown Master Plan, a comprehensive, community-driven planning effort that will guide the future of Downtown Monroe and surrounding sub-districts for years to come.

The Downtown Master Plan will serve as a long-term roadmap for development, investment, mobility, public spaces, housing, and the overall Downtown experience. As Monroe continues to grow, this planning process will help ensure Downtown remains a vibrant, walkable, welcoming, and connected heart of the community.

The project is being led by Shook Kelley, a nationally recognized planning and placemaking firm selected by City Council for their expertise in downtown revitalization, public engagement, branding, and urban design. Shook Kelley will work closely with City staff, local stakeholders, and residents throughout the process to develop a shared vision for Downtown’s future.

A central focus of the Downtown Master Plan is community participation. Residents, business owners, and community members are encouraged to participate through several engagement opportunities currently underway.

Three ways to get involved right now

Share feedback on the interactive Downtown map

An online interactive map is now live on the City’s website, allowing anyone to drop comments on specific locations throughout Downtown and surrounding areas. Participants can highlight places they love, identify areas for improvement, and share ideas for future enhancements.

Take the Downtown Master Plan community survey

The City has also launched an introductory survey to gather feedback on what makes Downtown Monroe special, what residents enjoy most, and where opportunities exist to improve.

Attend the first public engagement session on February 18

The first in-person public engagement open house will take place on February 18 at the Dowd Theatre in Downtown Monroe. Hosted by Shook Kelley, this open house will provide an opportunity for community members to meet the project team, learn more about the planning process, and share ideas directly. Additional details will be released soon.

See all engagement activities and more by visiting our "Get Involved in the Downtown Master Plan" page

About the Downtown Master Plan

The Downtown Master Plan builds on previous planning efforts while expanding the study area to include additional sub-districts, each with its own emerging identity and needs. The process will unfold in three primary phases through late Summer 2026:

Phase 1: Preliminary Analysis and Vision (Fall 2025 to early 2026)

This phase focuses on data collection, technical analysis, stakeholder interviews, Steering Committee engagement, the first community survey, and an initial public workshop.

Phase 2: Alternative Futures and Framework Plan (Spring 2026)

During this phase, the project team will develop multiple “possible futures” for Downtown, test concepts with the community, and refine a preferred framework through additional public engagement.

Phase 3: Master Plan and Implementation Strategy (Summer 2026)

The final phase will produce the Downtown Master Plan and an implementation roadmap outlining policies, capital improvements, catalyst projects, and potential funding tools. The plan will ultimately be presented for adoption by the Downtown Advisory Board and City Council.

Key components of the plan include a shared community vision, market and housing analysis, mobility and parking strategies, street design, concept frameworks, and a phased implementation approach designed to be both realistic and actionable.

What’s happening now

Current activities include stakeholder outreach, Steering Committee coordination, technical analysis, and data collection through the interactive map and community survey. The Downtown Master Plan officially kicked off in Fall 2025 and will continue through late Summer 2026.

Additional public workshops, surveys, and engagement opportunities will be announced in the coming weeks. Community members are encouraged to subscribe to project updates through the Downtown Master Plan event calendar on the City’s website.

Your Downtown. Your voice.

Downtown Monroe is rich in history, architecture, culture, and potential. The Downtown Master Plan is an opportunity to build on those strengths while planning thoughtfully for future generations.

The City invites everyone to take part in shaping what comes next. Keep up to date and learn more about the Downtown Master Plan.

UPDATE on 2/13/2026: 

Taking advantage of acceptable weather conditions, the contractor was able to place the first of two asphalt surface layers this week. Paving of the final layer is scheduled for Wednesday, February 18, weather dependent.The road opening is tentatively scheduled for the end of February 2026, pending completion of all final checklist items. In the meantime, Pinedell Avenue is closed to all traffic. Thank you for your continued patience throughout the project delays. 

________________________________________________________

UPDATE on 01/30/2026

Work on the Pinedell Avenue culvert replacement and road widening project continues to make progress, with crews completing installation of the new double barrel culvert and preparing the roadway for final paving.

Recent cold weather has limited the available time needed to place the final layer of asphalt, which requires several consecutive days of temperatures above 50 degrees to ensure a durable surface. Crews have completed preparation of the sub-base and applied the first asphalt layer. Full roadwork will be completed once favorable weather conditions allow placement of the final asphalt surface.

The project replaces the former single barrel culvert with a new sixty-foot structure designed to safely manage a one-hundred-year storm event and widens the roadway to improve traffic flow and safety.

These upgrades strengthen Monroe’s long-term stormwater resilience and support a growing area of the City.

Residents with questions may contact the Stormwater hotline at 704-282-4515. Ongoing updates are posted at www.monroenc.org/projects.

Due to winter weather conditions, all City of Monroe facilities will close starting at 5 p.m. Friday, January 30, and will remain closed Saturday, January 31, and Sunday, February 1.

(Edit) The City will remain closed Monday, February 2. Expect updates on Tuesday's schedule to be released by Monday evening. 

The Monroe Aquatics and Fitness Center will close later Friday, January 30 at 7 p.m. and will also remain closed through Saturday and Sunday.

Monroe Police and Monroe Fire will continue operating throughout the weekend. Please note that hazardous road conditions may impact response times. For emergencies, call 911.

For non-emergencies:

• Monroe Police: 704-282-4700
• Union County Sheriff’s Office: 704-289-1591

Residents are encouraged to limit travel, use caution if driving is necessary, and stay informed as conditions change.

Shelter information

With overnight temperatures forecast to fall well below freezing, we want to share available resources for anyone in need of a warm place to stay.  

Union County Community Shelterindividuals without shelter and seeking basic shelter may go to the Union County Community Shelter, which has a warming shelter open and has had capacity available on recent nights. it is expected to remain open until the wind chill temperature is warmer than 32 degrees F overnight. The address is 160 Meadow Street, Monroe, NC  28110 and for more information, call (704) 289-5300.

To report snow blockages, ice buildup, or other issues within the City of Monroe

Residents may submit a request online at: https://weblink.monroenc.org/Forms/publicissue

Utilities and outages

Current forecasts indicate this will primarily be a snow event, meaning the risk to power or utilities is lower. However, in the event of an outage or issue, residents should use the following contacts:

Electric outages: 704-282-4600 or via the outage map:Water leaks, sewer blockages, or hydrant tampering: 704-282-4601Natural gas emergencies: 704-282-4600

City crews and partner agencies will continue monitoring conditions closely.

Additional closures and postponements

Due to the upcoming winter weather, several City events have been postponed or rescheduled:

• The 16th Annual City of Monroe Groundhog Day Economic Summit has been postponed from Monday, February 2, to Monday, March 2, at the Dowd Theatre. Full article with more details.

• The Stephen Freeman Tribute to Elvis concert at the Dowd Theatre has been rescheduled from Saturday, January 31, to February 6. Updated event details can be found on the Dowd Theatre's social media pages.

Additional updates regarding City operations, events, or reopening timelines will be shared through official City of Monroe channels as conditions evolve.

Residents are encouraged to continue checking for updates and to prioritize safety during this winter weather event. To learn more about winter weather preparedness and how the City of Monroe responds, visit our preparedness page.

Due to winter weather expected in the area, the City of Monroe has postponed its 16th Annual Groundhog Day Economic Summit originally scheduled for Monday, February 2.

The event will now take place on Monday, March 2, 2026, from 8 to 10 a.m. at the Dowd Center Theatre in Downtown Monroe.

The City is thankful to keynote speaker Dr. Michael Walden, our partners at the Union County Chamber of Commerce, and the many contributors who were able to reschedule. We look forward to hosting an engaging and informative summit on March 2.

The Groundhog Day Economic Summit brings together business and community leaders to explore economic trends, opportunities, and strategies shaping Monroe’s future. This year’s event will feature Dr. Walden, William Neal Reynolds Distinguished Professor Emeritus at North Carolina State University, along with networking opportunities and a presentation followed by a Q&A session.

The event is free, but registration is required. Those already registered do not need to re-register for the new date.

Register by clicking here.

Thank you for your understanding. Additional updates will be shared on the City of Monroe’s website and social media channels.

As drought conditions continue across North Carolina and the region, the City of Monroe is declaring Stage 1 Water Conservation.

Stage 1 is an awareness-focused step that encourages voluntary, simple, everyday ways to reduce unnecessary water use while the City continues actively managing water resources. 

This decision follows Monroe’s Code of Ordinances which detail that the City shall enter Stage 1 Water Conservation once the water supply available to the City reaches 180 days of remaining.  

While our area has received some recent rainfall and wintry mix, overall drought conditions remain severe across much of the state, including Monroe.

What Stage 1 Voluntary Conservation Means

Stage 1 is designed as a voluntary measure focused on community awareness and shared responsibility.

At this stage:

• Conservation efforts are voluntary
• There are no mandatory restrictions
• There are no water rate increases

The goal is to reduce unnecessary water use while dry conditions persist.

“Stage 1 is about being proactive and thoughtful,” said City Manager Mark Watson. “Even though we have seen some recent precipitation, drought conditions remain severe. By encouraging voluntary conservation now and continuing to manage our water system carefully, we are taking responsible steps to protect reliable service for our community.”

Why the City is Taking this Step

Recent months have brought significantly less rainfall than normal across the region. National drought monitoring data shows that most of North Carolina is currently experiencing abnormally dry to severe drought conditions, with neighboring areas seeing similar impacts.

Even with recent precipitation, dry ground conditions and reduced inflows to lakes and reservoirs mean long-term water supplies remain under stress. With less water naturally replenishing these sources, it becomes more important for communities to use water wisely.

Monroe is taking proactive steps now to manage water resources responsibly and help ensure steady water service for City of Monroe Water customers.

Please note that Stage 1 applies only to City of Monroe Water Utility customers.

What the City of Monroe is Doing

In addition to encouraging voluntary conservation, the City of Monroe is actively managing water resources and planning ahead to ensure reliable drinking water for residents and businesses.

Current efforts include:

• Evaluating potential use of the City’s recently acquired aquifer-fed lake for water supply purposes and future system integration
• Reviewing additional operational and regional options should dry conditions continue
• Closely monitoring system performance, usage patterns, and weather conditions

The City has planned for situations like this and will continue coordinating across departments to manage water resources responsibly.

How You Can Help During Stage 1 Water Conservation

Even during winter months, small changes to daily water use can make a difference. Residents and businesses are encouraged to:

• Fix leaks and running toilets as soon as possible
• Keep showers brief
• Turn off faucets while brushing teeth, shaving, or washing dishes
• Run dishwashers and laundry only with full loads
• Avoid washing driveways, sidewalks, and other outdoor surfaces
• Limit vehicle washing at home

Outdoor watering should be limited to what is needed for plant survival only. If watering is necessary, early morning or evening hours are best.

Read more resources and tips at ReadyNC.gov

How the City Will Share Updates

The City will continue monitoring drought indicators and water system demand. If conditions change, updates will be shared through the City website on the Water Supply & Restriction Status page and news flashes, social media pages, and customer contact information.

Questions about Stage 1 voluntary water conservation may be directed to the City of Monroe Water Resources Department at 704-282-4601.

All non-emergency City of Monroe offices are currently closed due to winter weather and will remain closed until further notice. This article will be updated as conditions change and additional information becomes available.

Public safety operations

Monroe Police and Monroe Fire continue to operate throughout the winter weather event. Residents should be aware that worsening road conditions may impact response times.

• Emergencies: Call 9-1-1
• Non-emergency assistance:
  • Monroe Police Department: 704-282-4700
  • Union County Sheriff’s Office: 704-289-1591

Residents are encouraged to limit travel, use caution if driving is necessary, and continue monitoring official updates.

Reporting issues within the City of Monroe

To report snow blockages, ice buildup, downed limbs, or other non-emergency issues, submit a Public Issue Report online:https://weblink.monroenc.org/Forms/publicissue

Information for Monroe Utilities customers

Residents experiencing utility-related issues should use the resources below:

• Electric outage map: https://tinyurl.com/MonroeElectricOutageMap
• Water leaks, sewer blockages, or hydrant tampering: 704-282-4601
• Natural gas emergencies: 704-282-4600

Warming shelter and shelter resources

With overnight temperatures expected to fall well below freezing, the City is sharing available shelter resources for anyone in need of a warm place to stay.

• Union County Community Shelter160 Meadow Street, Monroe, NC 28110Phone: 704-289-5300

In the event of sustained freezing temperatures and widespread power outages, additional emergency shelters may be opened by Union County and partner organizations, including the American Red Cross.

Residents are encouraged to download the Red Cross Emergency App for shelter locations and emergency updates:https://www.redcross.org/apps

Staying informed

Updates regarding City operations, closures, and safety information will continue to be posted to this article and shared through official channels.

• City of Monroe Alerts: https://www.monroenc.org/List.aspx
• Union County Emergency Updates: https://www.facebook.com/UnionCountyNC
• State winter weather resources: https://www.readync.gov/winter-weather

For winter safety tips, outage reporting, and additional local resources, visit the City’s Winter Weather Preparedness page:https://monroenc.org/649/Winter-Weather-Preparedness

City of Monroe facilities will close starting Saturday at 5 p.m. due to expected winter weather.

All City facilities open to the public will remain closed Sunday and until further notice. The Monroe Police Department and Monroe Fire Department will remain fully operational throughout the storm.

The City of Monroe continues to closely monitor the winter weather forecast and will adjust facility closures and operating schedules as needed to ensure the safety of residents and City staff. The City has joined Union County’s Declaration of a State of Emergency and is coordinating closely with emergency management partners.

City crews are actively preparing ahead of the storm. Streets teams are applying salt and snowmelt at appropriate times to improve safety, while utility, emergency response, and facilities crews are prepared to respond as conditions change.

Additional updates will be shared on the City of Monroe website and official social media pages as conditions evolve.

Residents are encouraged to stay informed by signing up for alerts: City of Monroe Alerts and Union County Alerts

For winter safety tips, outage reporting, and preparedness information, visit the City’s Winter Weather Preparedness page

The City of Monroe is monitoring a winter weather system expected to impact much of North Carolina this weekend, with potential impacts extending into early next week.

According to North Carolina Emergency Management, confidence continues to increase that a significant winter storm will affect the region beginning Saturday and continuing through Monday. A Winter Storm Watch is currently in effect, with the potential for a mix of snow, sleet, and freezing rain, along with dangerously cold temperatures following the storm.

Forecasts indicate hazardous travel conditions, possible power outages, and lingering impacts into early next week as below normal temperatures move in behind the system. While specific precipitation amounts are still being refined, now is the time for residents and businesses to prepare.

The City of Monroe recommends community members visit our Winter Weather Preparedness resource page with local information on:

• How the City prepares and responds to winter weather
• What residents and businesses can do before, during, and after a storm
• Reporting outages and issues
• Emergency vs. non-emergency communications
• How to receive City alerts and updates

Visit the City’s Winter Weather Preparedness page for full details and resources.

The City will continue monitoring conditions and will share updates related to City services, facilities, and safety as the forecast evolves.

The City of Monroe wants residents to be aware of a change that may affect some cash payments.

Earlier this year, the U.S. Department of the Treasury made the decision to suspend production of new circulating pennies. This decision was based on the rising cost of producing the one-cent coin, which now costs more to make than its face value, and a determination that new pennies are no longer necessary to meet national demand.

While pennies remain legal tender and can still be used for payment, the reduced supply means that many organizations, including local governments, may not always have enough pennies on hand to provide exact change.

Because of this, the City of Monroe may occasionally need to round up cash payments when exact change cannot be provided.

What happens to the rounded amount?

Any amount rounded up is credited to your next bill. The City does not keep the difference and is not charging additional fees.

Example calculation

You pay your $1.08 bill with $1.10 (one dollar and one dime). 

Under normal circumstances, you would receive 2 cents in change.

If pennies are not available, the City will accept the $1.10 and apply a 2-cent credit to your next bill. 

Ways to avoid rounding

• Pay by credit or debit card
• Pay by check
• Bring exact change when possible

This change only affects cash transactions and helps ensure City services can continue without interruption as penny supplies decline nationwide.

Residents can learn more about the federal decision to suspend penny production by visiting the U.S. Mint website.

A temporary road closure is scheduled for a short section of James Hamilton Road at the intersection of Rocky River Road as part of ongoing utility infrastructure work.

Beginning Wednesday, January 14, a contractor working with the North Carolina Department of Transportation will close the roadway at the intersection to install a water line across James Hamilton Road. The closure is expected to last no more than three days.

During the closure, traffic will be detoured to Fowler Secrest Road. Access to Dollar General will remain available from the Fowler Secrest Road side.

Motorists are encouraged to follow posted detour signs and allow extra travel time while work is underway. The City of Monroe appreciates the public’s patience as this necessary infrastructure improvement is completed.

Update: Graphic was updated to indicate that James Hamilton Road is closed to thru-traffic instead of all traffic.

Event update: Groundhog Day Economic Summit postponed

Due to winter weather expected in our area, the City of Monroe’s 16th Annual Groundhog Day Economic Summit originally scheduled for Monday, February 2 has been postponed.

The event will now take place on Monday, March 2, 2026, from 8 to 10 a.m.

(Article below was posted on January 09, 2026)

Announcing the 16th Annual City of Monroe Groundhog Day Economic Summit! 

Join us Monday, February 2 from 8:00 a.m. to 10:00 a.m. at the Dowd Center Theatre in Monroe (120 S Main Street) as we explore the trends, opportunities, and strategies shaping our economic future. 

We’re excited to welcome Dr. Michael Walden as our keynote speaker this year. A nationally recognized economist and longtime authority on North Carolina’s economy, Dr. Walden is the William Neal Reynolds Distinguished Professor Emeritus at North Carolina State University and a familiar voice across television, radio, and print media. Known for translating complex economic trends into clear, practical insight, he brings decades of research, public service, and real-world perspective to the conversation.

The event will include time for networking with other business and community leaders and a presentation followed by a Q&A session with Dr. Walden. 

As part of Monroe’s America 250 recognition in 2026, the Groundhog Day Economic Summit will spotlight some of the City’s longest-operating businesses and examine what their history can teach us about long-term economic success.

Don’t miss this chance to prepare your business for the future. 

The event is free, but registration is required. Register here: tinyurl.com/MonroeGroundhogDay2026

Missed last year's event? Watch the recording on YouTube.

Follow the City of Monroe on Facebook for updates and additional event details.

The City of Monroe's administrative offices will be closed on January 19 in observance of Dr. Martin Luther King, Jr. Day.

Emergency Services are always available by calling 911, or call 704-289-1591 for non-emergencies. 

The City of Monroe's administrative offices will be closed on Thursday, January 1 in observance of New Year's Day.

Emergency Services are always available by calling 911, or call 704-289-1591 for non-emergencies. 

The City of Monroe's administrative offices will be closed from Wednesday, December 24 to Friday, December 26 in observance of Christmas. City offices will reopen Monday, December 29.

Emergency Services are always available by calling 911, or call 704-289-1591 for non-emergencies. 

The City of Monroe is advising residents to be cautious of fraudulent emails and invoices that are impersonating City boards and commissions. Recent complaints involve scam messages that appear to come from the Planning Commission or the Board of Adjustment and request that individuals wire money to avoid delays in their cases.

These messages are not from the City of Monroe. The City does not issue payment requests in this manner and will never contact residents by email, phone, or text to demand immediate payment, request wire transfers, or seek personal financial information for a public hearing.

Anyone who receives a suspicious invoice or message should not respond or provide payment. Instead, residents should:• Reach out to the Monroe Police Department to file a report• Avoid clicking links or using phone numbers provided in the suspicious communication

The Monroe Police Department is investigating reported incidents. We encourage residents to remain alert and reach out if they have any concerns.

The City of Monroe is committed to protecting residents and ensuring clear, safe communication about public services.

Work on the Pinedell Avenue culvert replacement and road widening project has reached a major milestone. The new double barrel culvert is fully installed and most grading and utility construction activities are now complete. Final paving is the last step before the roadway can reopen.

Cold and wet weather has limited the available time needed to place asphalt, which requires specific temperatures and conditions to ensure a durable surface. Because of this, full project completion is now estimated by February 1.

The project replaces the former single barrel culvert with a new sixty-foot structure that can safely manage a one-hundred-year storm event and widens the roadway to improve traffic flow and safety. 

These upgrades strengthen Monroe’s long term stormwater resilience and support a growing area of the City.

Residents with questions may contact the Stormwater hotline at 704-282-4515. Ongoing updates are posted at www.monroenc.org/projects.

The City of Monroe has been awarded a $10,000 Downtown Revitalization Grant from ElectriCities of North Carolina. The competitive grant will be used to support the renovation and revitalization efforts for the historical former American Bank and Trust building located on Main Street.

The award, which was confirmed in October, underscores the City’s commitment to preserving its heritage while fostering a vibrant and economically active downtown core.

“This grant represents another important step in strengthening downtown Monroe,” said City Manager Mark Watson. “Restoring the former bank not only preserves a piece of our history, it also creates new opportunities for investment and activity in the heart of our city.”

The building, located at 120 N. Main Street, is currently being renovated and will hold the Monroe Office of Economic Development and Downtown Office once completed. 

The $10,000 grant requires no matching funds and is part of ElectriCities’ program designed to support downtown revitalization goals among its member communities. The City of Monroe’s Downtown Office will coordinate with ElectriCities to finalize the grant procedures.

"ElectriCities is proud to support the revitalization of this historic building in the heart of downtown Monroe," said Carl Rees, Manager of Economic and Community Development at ElectriCities. "Helping fund a high-impact project like this will help spark growth, innovation, and a thriving downtown community for residents and visitors alike."

ElectriCities of North Carolina, Inc., is the membership organization that provides power supply and related critical services to over 90 community-owned electric systems in North Carolina, South Carolina, and Virginia—collectively known as public power. ElectriCities manages the power supply for two power agencies in North Carolina and provides technical services to assist members in operating their electric distribution systems. 

Santa is back in Monroe, and this year he is greeting families at the Dowd Center Theatre.

The theatre has transformed into a cozy holiday backdrop for a classic Santa photo experience. The lights are up, the scene is set and the photographer elf has everything ready to go. All that is missing is you and your holiday smile.

Families are invited to stop in during any of the scheduled sessions for a traditional meet and greet with Santa. Digital images will be shared after your visit. Inside the theatre, guests can enjoy hot chocolate and popcorn for purchase, along with holiday entertainment on the big screen while they wait.

Where: 120 S Main St, Monroe, NC 28112

Santa's Photo Schedule

• Wednesday, Dec. 3, 5 to 8 p.m.
• Thursday, Dec. 4, 5 to 8 p.m.
• Saturday*, Dec. 13, 10 a.m. to 2 p.m.
• Sunday, Dec. 14, 1 to 5 p.m.
• Santa will not be at the Dowd Theatre on Dec. 18*
• Friday, Dec. 19, 5 to 8 p.m.
• Saturday*, Dec. 20, 10 a.m. to 2 p.m.

*Updated time as of Dec. 12, 2025

Families are encouraged to visit, enjoy the warm and beautiful theatre and make a holiday memory with Santa this season.

The City of Monroe is excited to welcome Ashley Nowell as our new Downtown Director.

Ashley is a champion for historic communities, bringing a full decade of dedicated experience in Main Street and Downtown Economic Development. Her expertise spans multiple successful programs, including her most recent role as the Business and Downtown Development Director in Waxhaw, NC.

While there, Ashley collaborated with elected officials, volunteers, and downtown stakeholders to create the Downtown Waxhaw Association, which plays a key role in solidifying the growth and long-term sustainability of the town’s Main Street program. Additionally, she most recently oversaw the adoption of Waxhaw's Downtown Master Plan, gathering input from the community to set a vision and goals for downtown preservation and growth over the next 5-10 years.

Her background also includes work with Downtown Lee’s Summit in Missouri, giving her a broad perspective on building strong, welcoming, and sustainable downtown districts.

Ashley joins the City as former Downtown Director Donna O’Keefe transitions into a new position as the City’s Existing Business and Industry Manager within the Office of Economic Development. Donna remains an important part of the organization and will continue supporting Monroe’s business community in this expanded role.

Ashley is passionate about supporting small businesses and helping create places where people feel connected. She’s looking forward to getting to know Monroe, listening to the community, and partnering with downtown stakeholders on the work already underway.

Outside the office, Ashley lives in Union County with her husband, Rob, and their dog, Andy. She enjoys cooking and baking, watching movies, cheering on the Kansas City Chiefs, and hosting game nights with friends.

Join us in welcoming Ashley to Monroe and to our Downtown team. We are glad to have her here.

The City of Monroe will open the application cycle for its Outside Agency Partners Program on December 1, 2025. The program provides funding to nonprofit organizations that deliver services benefiting Monroe residents. This annual program supports community-based agencies that enhance quality of life, address local needs, and contribute directly to the wellbeing of the City.

Eligibility Requirements

To qualify for funding, organizations must meet the following criteria:

• Be a registered 501(c)(3) nonprofit
• Have been in operation for at least three consecutive years
• Provide services that directly benefit the residents of Monroe
• Submit a complete application with all required documentation

Applicants will be asked to provide organizational information, program details, service data, financial documentation, and verification of nonprofit status.

Application Process

As part of the process, each organization must send at least one representative to the mandatory Outside Agency Workshop, scheduled for Monday, December 1, at 1 p.m. on Zoom. This workshop provides an overview of program requirements, changes for the upcoming fiscal year, and guidance for completing the application.

You can find the link to attend the Zoom meeting on the City’s website.

Nonprofits seeking funding must then complete the official Outside Agency Funding Application for FY27 and submit all required materials by January 20, 2026. The application form will be made available to those who attended the workshop via the City’s website.

Required Documentation

Applicants should be prepared to submit:

• Proof of 501(c)(3) status
• Most recent financial statements and certificate of insurance
• A summary of the services provided in the past year
• A proposed budget for the requested funding
• Staffing details, including resumes, job descriptions, and policies
• Additional supporting materials as needed

Review and Allocation

All submitted applications undergo a structured review process. City staff evaluate eligibility, compliance, service impact, and financial responsibility. Recommendations are then presented to the Monroe City Council for consideration during the annual budget process.

Funding awards will be determined as part of the City’s FY27 Budget.

Questions and Contact Information

Organizations seeking more information about eligibility, documentation, or submission may contact Grant Administrator Lisa Kerner at 704-282-4573 or via email at lkerner@monroenc.org.

The City of Monroe looks forward to partnering with local nonprofits to support meaningful programs that positively impact our residents.

The City of Monroe's administrative offices will be closed from November 26 to November 28 in observance of Thanksgiving. City offices will reopen Monday, December 1. 

Emergency Services are always available by calling 911, or call 704-289-1591 for non-emergencies. 

Monroe City Council has approved the $1.4 million sale of City owned property to support a major economic development project that will bring new jobs, investment, and a growing clean energy company to the Monroe Corporate Center.

Council voted on Tuesday, November 25, to authorize the sale of approximately 18.52 acres to Pure Power Contractors LLC. The company, currently based in Indian Trail, specializes in engineering, procurement, and construction for utility scale solar energy systems. Its teams design, engineer, and build large scale photovoltaic installations across the country.

Pure Power Contractors plans to relocate its headquarters to the Monroe Corporate Center as part of the project. The move will retain approximately 162 existing jobs and create more than 100 new positions over the next five years. The company plans to invest between $15 million and $20 million in the new facility. The property being sold by the City is valued at $1,379,700 according to the Union County tax assessment.

The headquarters project will include a new owner occupied building with an approximately 37,500 square foot warehouse and an approximately 24,500 square foot two story office, with additional space reserved for future expansion.

City Manager Mark Watson said the project reflects the City’s commitment to strengthening Monroe’s economic foundation.“This decision supports quality jobs, long term investment, and a growing industry,” Watson said. “Pure Power Contractors is making a major commitment to Monroe, and we are proud to welcome their new headquarters to the community.”

Economic Development Director Teresa Campo said the project highlights the strength and competitiveness of Monroe’s industrial market.“Companies have choices when they look to grow,” Campo said. “Pure Power Contractors selected Monroe because of our strong workforce, strategic location, and proven ability to support advanced industries.”

Pure Power Contractors President Justin Taylor said the company has steadily expanded since its founding and is ready for its next phase of growth in Monroe.“I started my business, Pure Power Contractors, from my home office over 13 years ago. Since then, we have outgrown several office locations including our current facility in Monroe,” Taylor said. “I’m excited to build our next headquarters facility in the Monroe Industrial Park. It will be an ideal place to add more than 100 new positions in the next five years.”

City Council approved the land sale under the economic development provisions of North Carolina General Statutes after determining that the project will strengthen Monroe’s economy through new employment opportunities, increased tax base, and long term growth in the renewable energy sector.

For more information about economic development initiatives in the City of Monroe, visit www.developmonroe.com or contact the Office of Economic Development.

The City of Monroe has released the second episode in its ongoing Winchester Revitalization podcast series, featuring a conversation with Mayor Robert Burns about the formation of the Winchester Advisory Committee and the role it plays in shaping the future of the neighborhood.

The advisory committee was created to bring residents, subject-matter experts, and community partners into the planning process as the City evaluates long-term redevelopment options for the Winchester area. 

During the discussion, Mayor Burns outlines why the City felt it was important to establish a formal committee and how its structure ensures a more collaborative approach. He shares the considerations that went into selecting members, how the committee interfaces with City staff, and the types of input that have been most valuable so far.

The episode also explores the broader intent of the revitalization effort, including strategies for preserving Winchester’s history, improving connectivity, and creating public spaces that support current and future residents. While the planning work is still underway, the Mayor emphasizes the importance of maintaining transparency and ensuring the community remains involved at each stage.

Listen here or wherever you listen to podcasts: https://tinyurl.com/ynbn86ch

The City of Monroe has reached a major milestone in its economic development strategy with the official certification of the Monroe Smart Site. The designation confirms that one of the City’s key industrial properties is fully prepared for development and ready to support new jobs and investment from advanced manufacturing, logistics, and technology driven companies.

The Smart Site certification is awarded through a partnership between the City of Monroe, the North Carolina Department of Commerce Certified Sites Program, and ElectriCities of North Carolina. Properties that receive the designation must meet rigorous standards for infrastructure capacity, transportation access, and development readiness. These requirements ensure that prospective companies can move quickly from site selection to construction.

Located in the Monroe Opportunity Zone and close to US Highway 74 and Interstate 485, the site provides direct access to the Charlotte region, Charlotte Douglas International Airport, and regional rail connections. The property is fully served by water, sewer, natural gas, and high capacity electric infrastructure, making it an attractive location for modern industry.

In October, Mayor Robert Burns, Council Member Franco McGee, City Manager Mark Watson, Office of Economic Development Director Teresa Campo, Existing Business and Industry Manager Donna O’Keefe, Assistant City Managers Jeff Wells and Lisa Hollowell, and General Manager of Energy Services Rob Miller met with representatives from the North Carolina Department of Commerce to review the site. The visiting group included Will Best, Director of NC Certified Sites, and Casey Verburg, Senior Economic Developer with ElectriCities. The City provided a guided tour and discussed opportunities to market the property to site selectors and expanding companies.

Mayor Robert Burns said the designation reflects Monroe’s focus on long term planning. “By investing in infrastructure and certification, we are preparing Monroe for the industries of tomorrow. This site strengthens our competitiveness and opens new doors for high quality jobs.”

City Manager Mark Watson said the recognition underscores the City’s strategic priorities. “The Monroe Smart Site demonstrates our readiness for growth. It shows prospective companies that the City is committed to planning ahead and supporting their long term investment.”

Office of Economic Development Director Teresa Campo said the certification expands the City’s ability to recruit industry. “This designation sends a clear message that Monroe is open for business. It is a powerful tool that will help us attract advanced manufacturing and technology driven companies that want to grow in a supportive community.”

Partners who helped guide the process echoed the importance of the designation.

Will Best, Director of the North Carolina Certified Sites Program, said the collaboration strengthens industrial development efforts across the region. “NC Certified Sites is excited to have the opportunity to work with the City of Monroe and organizations like ElectriCities and their Smart Sites program. NC Certified Sites looks forward to continuing the review process for the City of Monroe’s available industrial sites and greatly appreciates their commitment to the program.”

Casey Verburg, Senior Economic Developer with ElectriCities of North Carolina, said the designation positions Monroe for future success. “The Smart Site program was designed to help our public power communities be ready when companies or end users come to them ready to expand their business footprint. These sites have proven to be valuable as companies analyze the existing product that is available and are able to obtain all the due diligence already completed on the site. We are excited to have a site in Monroe and hope this is a bridge to having many other sites as well.”

A Monroe holiday tradition returns as Christmas on Main fills Downtown on Saturday, December 6, from 4 to 8 p.m.

Families and visitors can enjoy nativity animals, hay rides, live music, inflatables, and more along Main Street. Santa will make a stop at the Dowd Center Theatre for photos and holiday wish lists. Shoppers can explore the Christmas Bazaar, which will showcase vendors from Faded Rose Boutique and other local artisans and activities, including face painting.

The evening will end with with Monroe’s Christmas Tree Lighting Ceremony. The program begins at 6 p.m., with the official lighting at approximately 7 p.m.

Mark your calendar and celebrate the season in Downtown Monroe.

The City of Monroe has released the results of its first comprehensive homelessness census, offering the clearest picture to date of the number of individuals experiencing homelessness within the community and the challenges they face. 

“This effort gave us a community-wide picture of homelessness in Monroe,” City Manager Mark Watson said. “Our staff worked across departments to collect this information with care and consistency, and because of that, we now have reliable data to help guide future decisions. It’s a meaningful step toward understanding the scope of the issue and determining how the City and our partners can respond in a more coordinated and effective way.”

Census results at a glance

The three-day census, conducted October 13 to 15, documented 166 direct encounters with individuals experiencing homelessness. When combined with estimated data from the Community Shelter and confirmation of homeless individuals in the Union County jail, the City counted a total of 233 individuals experiencing homelessness during the census period.

Key findings include:

Demographics

• 120 males and 46 females

• 72 Black individuals (43 percent)

• 84 White individuals (51 percent)

• 10 Hispanic or Native American individuals (6 percent)

• Average age encountered: 42 years old

Origin

• 56 percent from the Monroe region or surrounding communities including Marshville, Indian Trail, Wadesboro, Charlotte, Pageland, and Lancaster

• 19 percent from the southern United States

• 17 percent from the northeast United States

• 8 percent from western states

Living arrangements 

Of the individuals who disclosed where they were staying:

• 46% were living in tents

• 20% were in shelters

• 15% were in abandoned structures

• 12% were staying in parks or on the streets

• Less than 1% were living in vehicles or staying in motels

Duration of homelessness

• About two-thirds reported being homeless for less than three years

• Nearly one-quarter had been homeless for more than five years, indicating a chronically homeless subset

• Men were more likely to report long-term homelessness

• Women were more concentrated in the under-three-year category

Shelter and jail population

• An estimated 34 of the 166 encounters were shelter residents

• An additional 38 shelter residents were not encountered in the field

• 29 individuals experiencing homelessness were in jail during the census period

How the census came together

The census was developed following the creation of a Mayoral Committee tasked with examining the status and impact of homelessness in Monroe. At a June 20 roundtable event, community partners emphasized that accurate data was essential to evaluate service needs, address concerns about panhandling and encampments, and better understand the role of addiction and mental health. City Manager Mark Watson requested a full census to establish a reliable baseline.

City Manager Mark Watson convened a multi-department planning group, including Police, Fire, IT-GIS, Planning and the City Manager’s Office. IT-GIS developed a digital encounter tool allowing field teams to collect voluntary, self-reported information including name, approximate age, race, gender, and current living situation. Individuals could also consent to a photo for verification. 

A trial run on August 22 tested the tool, evaluated team size needed, and geographic coverage zones. The full census mobilized five teams composed of police officers, fire personnel, IT staff, and City administrators. 

During the census, teams canvassed encampments, wooded areas, abandoned buildings, parks, streets, and other known gathering areas. Encounters occurred with individuals on foot, bicycles, and in cars or trucks. The census continued into a community homelessness event on October 15 at Don Griffin Park, where staff and partner agencies also engaged individuals and provided services.

Next steps

The City will use the census results to guide the next phase of the Mayoral Committee’s work, including evaluating service gaps, identifying opportunities to strengthen coordination among agencies, and shaping recommendations for City Council on policies related to homelessness, addiction, encampments, and downtown quality-of-life concerns.

With flu season approaching, Monroe Aquatics and Fitness Center (MAFC) is inviting the community to take proactive steps toward better health at its upcoming Health and Wellness Fair on Monday, November 17, from 4 to 7 p.m. This free event is open to members and the public and offers a variety of opportunities to enhance well-being and connect with local health resources.

Visitors can explore community resource booths, gather valuable health information, and take advantage of free screenings. Novant Health will provide blood pressure, cholesterol, and pre-diabetes screenings, including A1C. Walgreens Pharmacy will also be on-site offering free flu vaccines to help residents stay healthy through the winter season.

To help ensure enough vaccines are available, attendees are encouraged to complete the flu shot interest form. (https://forms.gle/s8wXBUVEUSTcfy4h6)

In addition, the OneBlood Big Red Bus will be at MAFC from 2 to 7 p.m. for a community blood drive. All donors will receive four movie tickets, a OneBlood sweatshirt, and a wellness checkup that includes blood pressure, pulse, temperature, iron count, and cholesterol screening. Schedule your appointment today. (https://donor.oneblood.org/.../sch.../drive_schedule/1662940)

Don’t miss this opportunity to take charge of your health, support your community, and get ready for the season ahead at the MAFC Health and Wellness Fair.

The City of Monroe's administrative offices will be closed on Tuesday, November 11 in observance of Veterans Day. City offices will reopen Wednesday, November 12.

Emergency Services are always available by calling 911, or call 704-289-1591 for non-emergencies. 

The skies over the Charlotte-Monroe Executive Airport will roar to life this weekend as the City of Monroe proudly hosts the annual Warbirds Over Monroe Air Show, honoring America’s veterans with breathtaking flying displays, rare aircraft, and family-friendly exhibits. 

The show takes place Saturday, November 8, and Sunday, November 9, rain or shine. Gates open at 9 a.m. and close at 5 p.m., with flying scheduled to begin at noon each day.

Tickets will be available at the gate:

• Adults: $20
• Veterans: $5
• Ages 12–18: $15
• Children under 12: Free

 For parking details, event maps, and other frequently asked questions (including what to do in case of rain) visit the Warbirds Over Monroe FAQ page.

What to bring (and what to leave at home) 

Visitors are encouraged to bring blankets or folding chairs for seating and to capture memories with cameras throughout the day. Comfortable footwear, sunscreen, and ear protection are also recommended. To ensure a safe and enjoyable experience for all guests, please remember:

• Coolers, drones, and pets (except for service animals) are not permitted.
• Smoking and vaping are prohibited anywhere on City property.
• Food, drinks, and souvenirs will be available for purchase on site.

Historic aircraft highlight the lineup 

Among this year’s standout attractions is a replica Messerschmitt ME 262, the world’s first operational jet-powered fighter aircraft, brought to Monroe by the Military Aviation Museum in Virginia Beach. The aircraft, an exacting reproduction of the Luftwaffe’s 1940s design, arrived in Monroe Thursday afternoon and will join other warbirds preparing for the weekend’s performances.

 The ME 262 will share the skies with an impressive lineup of historic and modern aircraft, including:

• Scooter Yoak’s P-51 “Quicksilver” Mustang
• Greg Koontz Airshows Decathlon
• Army Aviation Heritage Foundation Cobra AH-1G helicopter
• CAF Red Tail Squadron P-51
• Commemorative Air Force TBM Avenger
• TORA TORA TORA Bomb Squad re-creation team
• Wingwalker Sam and pilot Mike
• Formation flights of T-6s, T-34s, and T-28 “Trojan Boys”
• JAARS Porter P-6 and Helio Courier aircraft

Honoring service through flight

Centered around Veterans Day weekend, Warbirds Over Monroe pays tribute to the men and women who have served our nation through history. The event draws thousands of spectators each year for a weekend of remembrance, excitement, and family fun.

 For more details, visit the Warbirds Over Monroe FAQ page or follow the City of Monroe on social media for updates.

As part of the City of Monroe’s Winchester Revitalization initiative, residents and former residents are invited to help preserve the neighborhood’s rich history by sharing photos, documents, and memorabilia connected to the Winchester community and former Winchester High School.

 Community members can bring items to be photographed and cataloged for upcoming projects highlighting the neighborhood’s past and future.

 Drop in at City Hall on one of the following dates:

📅 Wednesday, November 5, from 9 a.m. to 12 p.m.📅 Wednesday, November 12, from 1 p.m. to 4 p.m.

 Can’t attend one of these dates? Contact Keri Mendler at (704) 282-5797 to schedule an appointment.

 This effort is part of the City’s continued commitment to honoring the legacy of Winchester while revitalizing it for future generations.

The City of Monroe is proud to celebrate the launch of a new apprenticeship program that will offer hands-on, paid learning opportunities to help residents develop real-world skills and connect directly with in-demand career fields.

The Hope and Hammer Apprenticeship Program, led by Union-Anson County Habitat for Humanity, is part of Monroe's Good Jobs Great Cities 'MonroeWorks' initiative and focuses on building stronger futures through workforce development, apprenticeships, and community collaboration.

The program officially launched during a Hope and Hammer event held September 25 at Habitat for Humanity’s Union-Anson County offices.

Attendees included Teresa Campo, Director of the Monroe Office of Economic Development, along with Dennis Baucom, Construction Management Technology Program Lead at South Piedmont Community College (SPCC), and Dora Devarie, Veteran Career Advisor and Business Services Representative with NCWorks. All three represent member organizations of Monroe’s Good Jobs, Great Cities Cohort, a collaborative group working to connect residents with training and career opportunities.

Union-Anson County Habitat for Humanity has been an important partner in the MonroeWorks initiative since its inception, and other partner organizations such as Common Heart and the Community Shelter of Union County also participated in the event, sharing insight on their workforce support programs.

“Hands-on training, paid career opportunities, and long-term pathways in the construction industry continue to diversify and strengthen Monroe’s position as a hub for workforce development and economic growth,” said Teresa Campo, Director of the Office of Economic Development.

“This program reflects what our MonroeWorks initiative is all about," said City Manager Mark Watson. "Building strong partnerships that help people gain real skills and create lasting careers."

The program is ongoing, and residents can learn more about local apprenticeship and workforce opportunities by visiting www.MonroeWorks.org. Interested participants may also contact Russell Carpenter, Director of Apprenticeships and Work-Based Learning at South Piedmont Community College, at rcarpenter@spcc.edu or 704-290-5892.

The City of Monroe is pleased to announce that Attorney Scott Hunt was officially sworn into his new role as Staff Attorney this week at the Union County Courthouse.

 Hunt brings more than two decades of legal experience to the position. He previously practiced law in Kentucky, where he worked extensively in litigation and represented municipal, county, state and quasi-governmental boards and entities. His background includes handling a wide variety of litigation matters, representing boards and commissions at meetings, drafting and reviewing easements, leases and contracts, and conducting real estate closings.

In his role with Monroe, Hunt will assist the City’s department heads with legal questions and represent the City in a variety of matters. He will also work closely with City Attorney Richard Long Jr. and Senior Staff Attorney Terry Sholar to support the City's legal operations.

“The City is very fortunate to have an attorney with Scott’s background and broad experience join our legal staff,” said City Attorney Richard Long Jr. “We look forward to working with him to make the City Attorney’s Office the best it can be.”

Hunt and his wife, Laura, who works for Wingate University, live in Union County with their two children. He said he is eager to get to know the community and learn more about the City's ongoing projects.

The City of Monroe’s Legal Department provides counsel and support for all municipal operations, ensuring that the City’s actions are consistent with state and local laws while serving the best interests of residents and employees.

The City of Monroe has established the Office of Economic Development to lead efforts in attracting, retaining, and expanding business opportunities in the community. The office will be led by Director Teresa Campo, who most recently served as the City’s Strategic Projects Manager. Also joining her team is Existing Business and Industry Manager Donna D’Alessandro O’Keefe, formerly the City’s Downtown Manager.

“Monroe has always had a strong commitment to economic vitality, but this new office allows us to bring focus, coordination, and strategy to that mission, and Director Campo is the perfect person to lead the way,” said City Manager Mark Watson. “As a full-service city with electric, natural gas, water, and fiber utilities, Monroe is perfectly positioned to help prospective industries find a home here.”

Experienced leadership for a new office

Although the Office of Economic Development is new to the City, Campo, O’Keefe and Monroe’s economic development efforts are not. Both leaders bring extensive experience and deep knowledge of the city, its people, and its priorities.

Campo, who has more than 20 years of leadership in local government, has worked across infrastructure development, workforce programs, revitalization, and community initiatives. She is a member of the International Economic Development Council and the North Carolina Economic Development Association, holding multiple state certifications, along with a Master and Bachelor of Arts in Public Administration.

“It is a privilege to transition to this new role under the City Manager,” said Director Campo. “I was honored to work alongside Economic Development Hall of Fame inductee Walt Sprouse in building the foundation of Monroe’s economic efforts. We are focused on facilitating new business opportunities, business retention and expansion, and strategic partnerships to strengthen the City's economy and support sustainable growth. I look forward to building tomorrow, today.”

O’Keefe brings more than 30 years of leadership experience in workforce training, national retail management, and business development, with a proven record of translating market trends into practical, data-informed solutions for businesses. She holds a Bachelor of Science in Clothing and Textiles from Appalachian State University and is recognized for her ability to foster relationships, improve operations, and drive sustainable growth.

“I am thrilled to have been chosen as part of this team,” said Existing Business and Industry Manager O’Keefe. “I am dedicated to strengthening our existing business community and am eager to contribute my skills to support our outstanding companies, with the goal of assisting them to grow and flourish.” 

Building on strength

Monroe has long been recognized for its robust economic development efforts. The new Office of Economic Development builds on that legacy by streamlining services, expanding resources, and creating new opportunities for collaboration. The City has been recognized as a ‘Good Cities, Great Jobs’ municipality and honored with Public Power Awards of Excellence for its reliable, locally controlled utilities that help set Monroe apart for precision manufacturing and other business sectors. 

“Teresa and Donna’s leadership ensures our economic development office is ready to go to work from day one,” said Manager Watson. “With their knowledge, experience, and vision, Monroe is well positioned for continued growth.”

Downtown Monroe is coming to life, or should we say 'back to life,' as Halloween Happenings and Circle S Ranch's Turkey Smoke BBQ competition return to Main Street on Saturday, October 18, 2025 from 11 a.m. to 3 p.m. 

Main Street will be packed with activities for all ages, including arts and crafts, games, a gaming truck, bounce houses, vendors from The Faded Rose, and opportunities to win prizes. The popular costume contest kicks off at 1 p.m., and families are encouraged to come dressed in their favorite spooky or seasonal look.

At the same time, the Circle S Ranch's Turkey Smoke BBQ competition will fire up as teams compete for cash prizes and trophies. Up to 30 teams can register, and visitors can enjoy complimentary samples while cheering on competitors. Register for the Turkey Smoke online.

The City of Monroe presented an economic development incentive check for $307,142.86 to Charlotte Pipe and Foundry, recognizing the company’s continued investment at its Monroe facility and fulfillment of its incentive agreement with the City.

Councilmember Franco McGee, City Manager Mark Watson, Assistant City Managers Lisa Hollowell and Jeffrey Wells, and Strategic Projects Manager Teresa Campo met Charlotte Pipe and Foundry Chief Financial Officer, Jim Loftus to present the check.

“Charlotte Pipe continues to be a big winner for the City, our residents, and its employees," said City Manager Mark Watson. "We’re happy to provide this incentive as we recognize the importance of Charlotte Pipe expanding right here in Monroe." 

The $307,142.86 payment covers two years of the company’s most recent incentive agreement with the City. Under that agreement, signed in 2022, Charlotte Pipe and Foundry committed to investing a minimum of $50,000,000 in new taxable improvements, machinery, and equipment over a seven-year period beginning in 2024. The City agreed to pay the company up to $2,150,000 over a 14-year period starting in 2025. 

This year, after meeting required thresholds, Charlotte Pipe and Foundry received the 2024 and 2025 payments combined. Going forward, annual payments under the agreement will be capped at $153,571.

Charlotte Pipe and  Foundry, headquartered in Charlotte, North Carolina, is a leading manufacturer of cast iron and plastic pipe products serving plumbing contractors, builders and distributors nationwide. Its Monroe facility, located on Airport Road near the Charlotte-Monroe Executive Airport, plays a critical role in producing and distributing materials that support residential, commercial and industrial construction across the country.

“Charlotte Pipe and Foundry’s investment is more than dollars in the ground—it’s jobs, opportunity, and upward mobility for Monroe families," said Councilmember Franco McGee. "By partnering in this way, we’re ensuring that corporate growth aligns with community growth, recycling local dollars back into local hands and building a stronger, more equitable Monroe for generations to come.”

For more information on the City’s economic development initiatives, visitwww.developmonroe.com.

Monroe City Council gathered at City Hall on Sept. 16 for its annual Strategic Planning Retreat, spending the day reviewing accomplishments, hearing updates on major initiatives, and setting direction on future projects.

2024 Priorities

Council heard that many of its 2024 goals are on track, including progress on Dowd Center Theatre operations, golf course upgrades, permit center efficiency, and road improvements.

Monroe Country Club Renovations

Work is underway at the Monroe Country Club golf course to improve facilities and maintain momentum on upgrades for members and visitors. Council received more detailed timelines for new additions including virtual driving ranges, scheduled for opening later in 2025.

Reserved Parking Program Update

Staff reported that the new reserved parking program is full and considered successful following its pilot and recent upgrades.

America 250 Planning

Councilmembers voiced support for commemorating the nation’s 250th anniversary, with a committee to be formed and potential integration with next year’s Independence Day event. More details on these plans will be discussed at the October City Council meeting.

Charlotte-Monroe Executive Airport Improvements

Airport leaders outlined ongoing projects to improve operations, with discussions also touching on sponsorship opportunities and policies for facility naming rights.

Roadside Beautification Efforts

Council brainstormed ways to enhance public spaces, such as volunteer trash pickup and cleaning directional signs. Monroe's Community Maintenance division will continue efforts to address overgrown vegetation and dirty signage.

Public Comment Rules

Council discussed and voted on potential changes to the public comment periods at the second Council meeting each month. Council will vote on this again in October, but tentative changes included turning off all City video and audio recording and streaming services during public comment. This will not affect the September 23, 2025 meeting.

Guest Speaker

Economist Dan Gerlach provided an overview of Monroe’s strong current economic position and long-term opportunities for growth.

NCDOT Projects

Representatives from the North Carolina Department of Transportation presented updates on the State Transportation Improvement Program and upcoming airport projects.

Emergency Medical Services (EMS)

Fire Chief Ron Fowler will conduct a study of advanced life support options for EMS, analyzing costs and benefits of investing in higher-trained staff and additional vehicles.

Sidewalks and Crosswalks

Staff discussed sidewalk and crosswalk priorities, including options for Hayne Street and preparations for shovel-ready projects like Charles Street.

Microtransit Planning

Council reviewed a timeline for applying for microtransit planning and feasibility studies in 2026 and discussed working with Union County to assess transit needs and gaps.

Homeless Event and Census

Plans are underway for a community event on October 1, combining local services, volunteer opportunities, food, and entertainment while conducting a homeless census.

Watch the YouTube video

The City of Monroe presented an economic development incentive check for $110,357 to Windsor Windows & Doors, recognizing the company’s continued investment at its Monroe facility and fulfillment of its incentive agreement with the City.

Mayor Robert Burns, Councilmember Franco McGee, Councilmember James Kerr, City Manager Mark Watson, Assistant City Manager Lisa Hollowell, Assistant City Manager Jeffrey Wells, and Strategic Projects Manager Teresa Campo met Windsor Windows Vice President of Operations Colin Shaffner, Plant Manager Ty Simpson, Divisional Product Engineering Manager Eric Mercer, and Human Resources Manager Karen Klontz to present the check and acknowledge Windsor Windows’ role in Monroe’s economy.

“Windsor Windows has an impressive facility and operations here in Monroe," said City Manager Mark Watson. “This incentive reflects our continued commitment to supporting high-quality jobs and the businesses that provide them.”

Founded in 1946 and now part of the Woodgrain family of companies, Windsor Windows & Doors manufactures custom-built windows and patio doors for architects, builders, contractors, and homeowners across North America. Windsor Windows’ Monroe facility plays a key role in meeting demand with innovative products known for durability, energy efficiency, and design flexibility.

Under its most recent incentive agreement, approved in 2025, Windsor Windows committed to investing a minimum of $30 million in the first three years and $50 million over a seven-year period in new taxable building improvements, machinery, and equipment. The City of Monroe agreed to provide up to $1.545 million in incentive payments over a 14-year period, with annual payments tied to verified investment thresholds. In 2024, Windsor Windows reported more than $25.8 million in qualifying investments, meeting and surpassing its obligations for this year’s incentive payment.

“This investment highlights how Windsor Windows continues to keep Monroe at the center of its operations as it continues to grow and expand its business,” said Mayor Robert Burns. “Their expansion strengthens our tax base, supports City services, and creates opportunities for our residents.”

“Monroe is proud to partner with Windsor Windows as they continue to grow and invest in our city. Their $50 million commitment is more than new facilities and equipment. It’s jobs for our residents, momentum for our housing market, and opportunity for families across our community,” said Councilmember Franco McGee. “This kind of equitable, forward-thinking growth ensures that Monroe remains a place where heartland meets high tech, and where every citizen has a chance to thrive.”

“I’m impressed by Windsor Windows’ ability to seamlessly combine handcrafted artistry with state-of-the-art technology, producing custom windows with precision and efficiency. Their innovation is remarkable, and what stands out even more is the collegial spirit among employees, many of whom have long tenure and a deep love for the company,” said Councilmember James Kerr. “I was proud to use Windsor for my downtown Monroe project, where every sash had to be custom-made to match the era.”

For more information on the City’s economic development initiatives, visit www.developmonroe.com.

The Federal Emergency Management Agency (FEMA), working with the state of North Carolina, Union County, and the City of Monroe, has released preliminary updates to official flood maps. This is part of a five year assessment and revision of existing floodplains. 

These maps are not final. Property owners can review the draft changes and submit formal appeals or comments before adoption. The public appeal and comment period runs for 90 days, from Sept. 17 to Dec. 17, 2025.

How to review your property

1. Open the state Flood Risk Information System (FRIS)
2. At the top left, change the map setting to Preliminary
3. To compare changes, keep Preliminary selected, open Tools > Layers > Flood Risk Datasets, then check:
   • Changes Since Last FIRM Floodway
   • Changes Since Last FIRM Special Flood Hazard Area (SFHA)

What this could mean for you

A change into or out of a high-risk flood zone may affect lender flood-insurance requirements and future permitting.

If something appears incorrect, you may submit an appeal with supporting documentation such as a survey, elevation certificate, or engineer letter.

How to appeal or comment

If your parcel is inside the City of Monroe, submit appeals and comments to the City. The City will forward your submission to the North Carolina Floodplain Mapping Program (NCFMP) and FEMA.

• Call 704-282-4515 for questions or to submit an appeal
• Appeal and comment window: Sept. 17 to Dec. 17, 2025

Visit the stormwater website for related resources and more information.

Across Monroe, community centers have long served as gathering places where neighbors meet, kids play ball after school, and families celebrate milestones. Many of these facilities are decades old, carrying the marks of heavy use and the memories of generations. Rather than replacing them, the City of Monroe is investing in their future.

“Preserving these buildings is about more than bricks and mortar,” said Property Management Director Ryan Jones. “It’s about honoring the role they play in community life while ensuring they remain safe, modern, and welcoming for years to come.”

That philosophy has guided a sweeping renovation effort, transforming gyms, classrooms, and event spaces into upgraded facilities that blend tradition with long-term improvements. From new professional-grade flooring to expanded pickleball courts, the updates ensure Monroe’s recreation hubs can continue to serve thousands of residents each year.

Major Gym Floor Improvements

Gyms at Sutton Park Community Center and J. Ray Shute Community Center now feature state-of-the-art Polysport floors. The Dickerson Recreation Complex now features upgraded maple floors and the Winchester Community Center floors were sanded and resurfaced. The new surfaces replace or update worn snap flooring with durable, professional-grade courts expected to last more than 25 years.

Community Center Interior Enhancements

In addition to new gym floors, community centers across Monroe received significant interior updates:

Sutton Park & J. Ray Shute Community Centers

• New luxury vinyl plank (LVP) flooring, fresh paint with signature blue doors, and refreshed stage areas
• Courts now accommodate basketball, volleyball, and pickleball

Dickerson Recreation Complex

• Extensive upgrades including maple flooring, new LVP throughout, and a new floating wood dance floor in the gym classroom
• Six existing tennis courts were converted into 12 permanent and six temporary pickleball courts
• Renovations to the disc golf course are complete
• New goals and Safe Path ramps are complete

Winchester Community Center

• Refinished courts, repainted lines, new interior flooring, and lobby upgrades
• New bleachers arrive in August and September, and a porch with storefront doors will replace the sunroom

Old Armory Community Center

• Phased updates include new luxury vinyl tile in common areas and the media room, with paint and finishing touches expected in fall 2025

Looking forward

As these renovations wrap up, the City is already planning future improvements, such as window replacements at Dickerson and the Old Armory, and exploring new uses for underutilized spaces, including the possibility of transforming Dickerson’s former weight room into a teen center.

By modernizing its community centers, Monroe is preserving the character of its neighborhoods while ensuring residents have safe, vibrant places to gather, play, and grow.

Learn more about our community events at our revitalized facilities.

See more photos on Facebook

At the City Council meeting of Sept. 9, 2025, City of Monroe Council Members welcomed new employees, celebrated work anniversaries, and recognized outstanding service from across the City.

Police Department recognitions

Two Monroe Police officers were honored for actions that directly saved lives.

Officer Tristan Shea was named Officer of the Month for September for his response to a violent incident on May 31, when fellow Officer Madison Sweatt was shot while on duty. Though his own shift had ended, Shea ran toward the danger. He confronted and stopped the shooter, preventing further harm, and stayed at Sweatt’s side until help arrived.

Sweatt wrote to City leaders that she believes Shea’s quick actions and decision to step in saved her life. “His swift intervention was pivotal in ensuring my survival,” her statement read. “I firmly believe that without his actions, the outcome could have been tragic.”

Monroe Police Chief Rhett Bolen described Officer Shea’s choices that night as the definition of courage under pressure.

“Officer Shea’s courageous and decisive actions were instrumental in saving the life of another officer,” Chief Bolen said. “His actions reflect not only bravery and sound judgment, but also an unwavering commitment to duty, even when his shift had ended.”

Officer Niklas Tarczynski received the department’s Life Saving Award for his actions during a medical emergency on Aug. 29. Arriving at a parking lot where an elderly man had collapsed, Tarczynski recognized that CPR being performed wasn’t effective and took over. His efforts brought the man’s pulse back before paramedics arrived, and the patient was later reported to be recovering well.

“Your heroic actions will always be remembered,” said Chief Bolen as he handed the award to Tarczynski. 

The Chief also read an excerpt of an email from Becky Wicker, the Nurse Manager at Metrolina Nephrology in Monroe. 

“Chief Bolen, I just want to send you a quick email to thank your Officers for their quick response to an emergency in our parking lot. One of our patients collapsed and suffered a cardiac arrest in the parking lot… One of the officers jumped in and relieved one of our physicians who was doing chest compressions… in this day and time, people are so quick to criticize police officers. You guys have such a difficult job. You never know what kind of situation you are going to encounter. It is comforting for me to know that I work in a city where the police are so responsive… please pass along to them that the patient did survive.”

Energy Services Achievements

The City’s Energy Services Department received recognition in two statewide programs:

1. The Carolina Public Gas Association’s T.R.U.S.T. Award for outstanding performance in safety, training, community outreach and environmental responsibility

2. Three ElectriCities Public Power Awards of Excellence, reflecting achievements in system reliability, community connection and workforce investment

Finance Department recognition

The Payment Center division of Monroe's Finance department was recognized for reaching a record-high 99.57% tax collection rate for fiscal year 2025, a gain over the previous year and the highest in the City’s history.

View the full agenda and staff reports from the meeting

The City of Monroe presented an economic development incentive check for $87,199 to O’Neil Digital Solutions, recognizing the company’s ongoing investment at its Monroe facility and fulfillment of its development agreement with the City.

 Mayor Robert Burns, Mayor Pro Tem Surluta Anthony, Council Member James Kerr, Council Member Franco McGee, City Manager Mark Watson, Assistant City Manager Lisa Hollowell, Assistant City Manager Jeff Wells, and Strategic Projects Manager Teresa Campo met with SVP of Plant Operations, Kevin Johnson, Plant Manager Jason Hinkle, Production Control Manager Kelly Tomberlin, and other company representatives to present the check and celebrate O’Neil’s continued role in Monroe’s economy.

 “O’Neil Digital Solutions is a vital part of Monroe’s corporate community, bringing cutting-edge communications technology and skilled jobs to our City,” said City Manager Watson. “This agreement has helped support significant investment right here in Monroe and continues to benefit our workforce and local economy.”

 O’Neil Digital Solutions, a division of DAI, is a leader in technology-enabled printing and communication services for clients in industries such as healthcare, financial services, and insurance. Its Monroe facility is a key hub in the company’s nationwide operations.

 Under its economic development agreement with the City, approved in 2015, O’Neil committed to investing at least $30 million in taxable building improvements, machinery, and equipment over ten years. The company has far exceeded that commitment, announcing an investment of approximately $33 million in 2024 alone. The total City grant is capped at $1.43 million, distributed over ten years beginning in fiscal year 2017, with each annual payment tied to verified investment levels.

 “This demonstrates the power of partnership between the City and private enterprise,” said Mayor Burns. “O’Neil’s decision to invest heavily in Monroe has delivered new jobs, advanced technology, and a stronger tax base for our residents.”

“I really appreciate O’Neil Digital Solutions,” said Mayor Pro Tem Surluta Anthony. “They make a real impact here in the City of Monroe offering good jobs. They’ve shown a real commitment to our City.”

 “Monroe is proud to be home to innovative companies like O’Neil, which show that our City can compete globally while staying rooted locally,” said Council Member Franco McGee.

 “It was a pleasure to tour the O’Neil printing facility with our economic development team. The adaptive reuse of a former helicopter building into a state-of-the-art imaging facility was impressive from the conference rooms to the production floor to the design studios and all the while meeting employees that were engaged, professional, and obviously pleased to be a part of the O’Neil team," said Council Member James Kerr.

For more information on the City’s economic development initiatives, visit the Develop Monroe website.

Charlotte-Monroe Executive Airport looked a little futuristic this week. Inside a conference room, City leaders and federal aviation experts peered through advanced 3D modeling software, watching the sunrise and fog roll in from imaginary vantage points high above the runway. The exercise wasn’t science fiction, it was the Federal Aviation Administration's (FAA) siting study to determine the perfect location for the airport’s first Air Traffic Control Tower.

Over two days, September 3 and 4, officials from the FAA worked side by side with Monroe leaders to narrow down where the tower should stand and how tall it needs to be. The study is a critical step toward building a tower that will not only improve safety for pilots and passengers but also help position Charlotte-Monroe Executive as a key hub for business and general aviation in the region.

On September 3 and 4, FAA officials brought advanced 3D modeling technology to Monroe to help determine where the tower should be placed and how tall it should stand. The process gave participants the opportunity to see simulated views from potential tower sites under different conditions, including dawn, dusk, fog, and clear skies. The goal was to select a site that will serve pilots safely today while supporting the airport’s long-term growth.

Charlotte-Monroe Executive Airport was accepted into the FAA’s Contract Tower Program in 2023, guaranteeing federal support for tower operations once construction is complete. The City has until November 2028 to build the tower, a project expected to elevate the airport’s role as a regional hub for business and general aviation.

With the study wrapped up, the FAA will now compile findings and recommend the final site and specifications. That report will guide Monroe’s next steps in design, funding, and construction.

For City leaders and aviation partners, this week’s effort was a glimpse of Monroe’s aviation future.

“Having the FAA conduct the siting study for our new Air Traffic Control Tower is a critical step to move this project along,” said City Manager Mark Watson. “We are grateful to the General Assembly for providing six million dollars to make this possible. This investment will strengthen safety, support future growth, and ensure Monroe’s airport is well positioned for years to come.”

“I was honored to participate in the process employed by the FAA to ascertain the optimal location for our airport tower,” said Mayor Robert Burns. “My primary objective is to ensure that the construction and placement of the tower do not exceed the allocated funds from the state while simultaneously maximizing its utilization for future airport development plans. We are diligently working to expedite this process so that we can proceed with the next significant project that will bring immense benefits to our entire city. I extend my sincere gratitude to our staff and the FAA for their invaluable time and guidance in facilitating this endeavor.”

“The City of Monroe is proud to maintain one of the busiest general aviation airports in the state of North Carolina. We have been working tirelessly to have the final component to this equation, which is a contracted tower. As always, our number one goal is safety, and this addition to our airport campus is essential. It will serve our many base customers into the future,” said Council Member James Kerr.

“The City’s goal has been to select the site that serves both current and long-term economic development needs for the future,” said Assistant City Manager Lisa Hollowell.

The City of Monroe presented an economic development incentive payment of $23,000 to Hamilton Drywall Products on August 4, 2025, in recognition of the company’s continued investment and expansion in Monroe.

Hamilton Drywall Products reported more than $1.5 million in new taxable investments during 2024 as part of its commitment under the City’s economic development incentive grant program.

City leaders joining the presentation included Mayor Robert Burns, Council Member James Kerr, Council Member Franco McGee, City Manager Mark Watson, Assistant City Managers Lisa Hollowell and Jeffrey Wells, and Strategic Projects Manager Teresa Campo. Representing Hamilton Drywall Products was General Manager Nathan Hamilton and Controller Iris Chasteen.

"Hamilton Drywall relocated its regional headquarters to Monroe during the pandemic, and in just five years, they’ve already seen great success, with even more on the horizon," said City Manager Watson. "Their continued investment strengthens our tax base, creates local jobs, and supports long-term economic stability for our community."

Hamilton Drywall Products, headquartered in Monroe, produces drywall finishing and building materials that serve the construction industry across the Southeast. The company has been a part of Monroe’s manufacturing community for years and continues to expand its footprint through ongoing capital investments.

“When companies like Hamilton Drywall choose to grow here, it demonstrates confidence in Monroe’s workforce, infrastructure, and community support. We are proud to celebrate their success," said Mayor Burns.

Under the performance-based agreement approved by the Monroe City Council, Hamilton Drywall Products is required to invest at least $2 million in annual investments in machinery, equipment, and facilities. In return, the City agreed to pay $115,000 over five years starting in 2022. The company has consistently surpassed those requirements with more than $11 million in qualifying investments in 2024 alone.

"Hamilton Drywall's expansion is exactly why we invest in economic incentives. Expansion creates jobs, recycles local dollars back into our community, and strengthens Monroe's tax base. It opens doors to upward mobility for our residents and helps build a stronger future for our City," said Council Member McGee.

"Thank you Hamilton Drywall for your contribution to our City. You're a great partner in economic stability. We recognize your growth and commitment to our City," said Mayor Pro Tem Surluta Anthony.

“It’s impressive to see the work being done at Hamilton Drywall. An innovative team of managers are bringing modern technology to fast track much needed wall surfaces for the residential and commercial construction industry. The City of Monroe is proud to be a part of their success," said Council Member Kerr.

For more information on the City’s economic development initiatives, visit www.developmonroe.com.

The City of Monroe presented an economic development incentive check for $58,650 to Greiner Bio-One North America Inc., recognizing the company’s continued investment in its Monroe facility and fulfillment of its ongoing development agreement with the City. This is the fourth of five payments under the agreement.

Mayor Robert Burns, City Manager Mark Watson, Assistant City Manager Lisa Hollowell, and Strategic Projects Manager Teresa Campo met with Greiner Bio-One Senior Manager Engineering and Project Management Eric Paszkowski and Head of Controlling and Financial Accounting Desdemona Thompson Sesay to present the check and acknowledge Greiner’s role in Monroe’s economy.

"Greiner Bio-One is one of Monroe's economic anchors, and a global leader," said City Manager Watson. "I appreciate the company’s commitment here in the City, creating quality jobs in technology. It's a big impact."

Greiner Bio-One North America Inc., headquartered in Austria, manufactures a wide variety of high-quality plastic products for medical technology and laboratory applications. Their products are used in clinical diagnostics, life science research, drug discovery, and the sterilization of medical devices. The company has manufacturing facilities in Europe, Asia, South America, and right here in Monroe’s Corporate Center.

Under its economic development agreement with the City, approved in April 2019, Greiner committed to invest an estimated $12.75 million, but no less than $2 million, in new taxable building improvements, machinery, and equipment over five years.

The incentive grant is capped at $293,250, distributed over five years beginning in fiscal year 2022. Each annual payment is based on proof of qualifying investments made in the preceding year. With over $10 million in verified investments in 2024, the City issued this fourth annual payment. Since the agreement was signed, Greiner has met the requirement each year, reporting nearly $40 million in investments in fiscal year 2025 alone.

"A few weeks ago, we had the honor of presenting an incentive check to Greiner Bio-One in Monroe. Their investment bolsters our local economy, generates employment opportunities for our residents, and embodies genuine partnership. We express our gratitude for their commitment to Monroe and eagerly anticipate continued growth and collaboration in the future," said Mayor Burns.

For more information on the City’s economic development initiatives, visit www.developmonroe.com.

The Boil Water Notice issued on August 13 for City of Monroe Water customers has now been fully lifted. Final state-required testing confirms the water system is safe for all customers.

The lifting of the notice means that all customers, including those in the West Zone, may return to normal water use.

The East Zone, which covers about two-thirds of the City including Downtown and much of East and Southeast Monroe, was cleared earlier this week. The West Zone remained under the notice until Friday afternoon while final testing was completed.

How the issue began

The original concern was limited to a small area of the West Zone near Fire Station 4 on Old Charlotte Highway. That area affected just nine customers and was quickly isolated and flushed.

Even though the City was confident the East Zone was safe, the North Carolina Department of Environmental Quality (DEQ) required a systemwide boil notice as a precaution. Monroe followed that directive but continued working closely with DEQ officials to review system data and prove the safety of the East Zone, which was reopened first.

With final West Zone testing now complete, the system has been cleared in its entirety.

Guidance for Customers

• City of Monroe Water customers may now use water normally for all purposes.
• Water service customers with questions can call Monroe Water Resources at (704) 282-4601.
• Businesses with operation questions may contact Union County Environmental Health at (704) 283-3553.

To stay in touch with the City’s notifications, subscribe to our website email updates at www.monroenc.org/notifyme or follow us on social media.

The City of Monroe thanks residents and businesses for their patience and cooperation during this process.

The City of Monroe's administrative offices will be closed on Monday, September 1 in observance of Labor Day. City offices will reopen Tuesday, September 2. 

Emergency Services are always available by calling 911, or call 704-289-1591 for non-emergencies. 

If you’ve ever wanted your own reserved parking spot in busy Downtown Monroe, you’re in luck! Starting Wednesday, August 20, the City of Monroe will open applications for its Reserved Parking Program, giving businesses, building owners, and employees guaranteed access to dedicated parking in the heart of the City.

The reserved lot is located at N. Hayne Street and E. Crowell Street and offers 18 spaces. All spaces will be assigned on a first-come, first-served basis, with a maximum of two spaces per applicant.

Program details:

• Cost: $500 per space for one year
• Reserved hours: 7 a.m. to 6 p.m., Monday through Friday
• Limit: Two spaces per person max
• Placards: Must be displayed on the rearview mirror while parked in the lot

Applications open at 8 a.m. on August 20 at www.monroenc.org/reservedparking. After submitting an application, City staff will contact applicants to confirm their spot and arrange payment.

For more information, email Bryson Hester or call 704-282-4520.

The City of Monroe presented an economic development incentive check to Goulston Technologies on July 7, 2025, recognizing the company’s continued investment in its Monroe facility and fulfillment of two ongoing development agreements with the City.

Mayor Robert Burns, Council Member Franco McGee, City Manager Mark Watson, Assistant City Manager Lisa Hollowell, Assistant City Manager Jeffrey Wells, and Strategic Projects Manager Teresa Campo met with Goulston President and Chief Operating Officer Fred Edwards and Chief Financial Officer Srinivasan Ranganathan to present the check and acknowledge the company's continued partnership with Monroe.

“Goulston’s sustained investment in our City is a strong reflection of the value companies find in operating here,” said City Manager Watson. “We’re proud to support Goulston and the high-quality jobs they create through our incentive program.”

The $168,794 incentive payment included:

• $28,794 for the final installment of Project 1 (Quantum 17-035 Phase 1). Under this agreement, Goulston committed to investing no less than $2 million annually over five years, beginning in 2018.
• $140,000 for Project 2 (Quantum 17-035 Phase 2), marking the third of five payments under this agreement. Phase 2 is a $700,000 grant approved by Monroe City Council in support of Goulston’s estimated $29.5 million investment over four years. Goulston committed to a minimum annual investment of $2 million.

Founded in 1937 and headquartered in Monroe, Goulston Technologies is a market leader in the chemicals sector, specializing in surface modification technologies and formulated fiber lubricants. Goulston supports customers worldwide in industries ranging from textiles to plastics.

“Goulston is a longtime partner and employer in Monroe, and their continued growth is a testament to their commitment to excellence and innovation,” said Mayor Burns. “We’re excited to see what comes next.”

“Goulston’s leadership in fiber lubricants, polymer additives, and specialty chemistries reflects their global impact and their confidence in Monroe’s workforce,” said Council Member McGee. “We’re proud to have such an innovative and respected company based here, and we're grateful for the strong partnership we’ve built together.”

"Thank you, Goulston Technologies, for your long-term commitment to Monroe’s economic development. You've been a valued and trusted partner for decades," said Council Member Julie Thompson.

“Goulston Technologies was founded in Monroe 80 years ago in 1937, and it is now a global industry leader in developing synthetic fibers. They are recognized worldwide as the leading producer of fiber lubricants. Thank you, CEO Fred Edwards, for providing good paying jobs, great career opportunities, a safe work place environment, and for being a community advocate,” said Mayor Pro Tem Surluta Anthony.

For more information on the City’s economic development initiatives, visit www.developmonroe.com.

The City of Monroe presented an economic development incentive check to ATI Specialty Materials on July 7, 2025, recognizing ATI's fulfillment of an $11 million development agreement with the City.

Mayor Robert Burns, Council Member Franco McGee, City Manager Mark Watson, Assistant City Manager Lisa Hollowell, Assistant City Manager Jeff Wells, and Strategic Projects Manager Teresa Campo met with Vice President of Finance Darren Fell, Senior Director of Human Resources Connie Smith, Director of Human Resources Julie Hunter, Controller Allison Leonard, and Senior Process Leader of Human Resources Shelia Singleton to present the incentive check and see the campus.

“We're proud to have ATI as part of our community, as they provide high-quality jobs and support a strong workforce of skilled trades professionals," said Manager Watson.

ATI produces titanium and superalloys used in the aerospace, power generation, and defense industries. ATI has facilities across the world. Its Monroe facility is a key part of the company’s global specialty materials operations, where advanced forging technologies are used to shape titanium and nickel-based superalloys into high‑performance components. These precision‑forged materials are critical for applications in aerospace jet engines, defense systems, and industrial power generation.

 “I believe this incentive program is money well spent on ATI. The return on City investment in jobs and tax receipts and its attraction for other companies to come to Monroe is invaluable,” said Mayor Burns.

Under its economic development agreement with the City, ATI has agreed to invest up to $11 million in new taxable building improvements, machinery, and equipment over five years, beginning in 2021. The company has fulfilled its incentive requirements for this payment for 2025.

"ATI has long been a powerhouse in our City, fueling America’s aerospace industry with advanced materials while creating quality jobs right here at home. This is why Monroe is the City where heartland meets high tech, as companies like ATI turn innovation into opportunity for all," said Council Member McGee.

"ATI is a major specialty metals manufacturer in the metal industry. We are privileged they have plants here in our great City. Our incentive grant will help strengthen their position in the metal market as they continue to produce high-quality products," said Mayor Pro Tem Surluta Anthony.

"ATI has a long history of investing in Monroe’s economy. This $11 million investment continues that long history. Thank you, ATI for contributing to Monroe’s economic development in the past and future," said Council Member Julie Thompson.

For more information about the City's economic development initiatives, go to www.developmonroe.com.

The Winchester Revitalization Committee held a meeting on-site in the Winchester community on Friday, July 18, 2025, as part of the City’s ongoing revitalization and planning efforts. The meeting provided an opportunity for Committee members, City officials, and stakeholders to explore the area’s redevelopment potential and reconnect with the neighborhood’s rich cultural and economic history.

The Winchester Revitalization initiative focuses on transforming public-owned land into a vibrant space that supports local business growth, open public areas, and future retail opportunities. A plan builds upon Winchester’s historic identity, aiming to preserve its legacy while creating a sustainable vision for the future.

Part of Winchester’s significance is rooted in Monroe’s railroad heritage. In the early 20th century, the community was home to the Seaboard Air Line Railway, including a 100-foot turntable and a seven-stall roundhouse built around 1908. These facilities once supported a 12-track rail yard with steam locomotives, water towers, and a network of freight and passenger services connected through the Union Depot. As diesel engines replaced steam engines in the 1950s, these structures were removed.

"The Winchester Revitalization Committee aims to preserve rich history through economic redevelopment to fully integrate this public-owned space back into the Winchester community and the City of Monroe," said Mayor Robert Burns.

The Winchester Revitalization Committee, chaired by Mayor Pro Tem Surluta Anthony, was established in 2024 by Mayor Burns and includes the Mayor, Council Member Julie Thompson, City staff, and community representatives. The City has engaged LandDesign, a leading urban design and planning firm, to guide the project’s vision and development strategy.

“This is a major project being undertaken by the City. It’s a game-changer not only for the Winchester community, but for the City of Monroe. The potential is endless. This is an exciting project," said Mayor Pro Tem Anthony.

This particular meeting marked the first on-site session, offering consultants and participants a firsthand look at the former turntable site, the extent of City-owned public land, and the area’s development potential. City Manager Mark Watson led the tour and shared background on the history and potential for the area. David Carriker, author of "A Monroe, North Carolina Railroad Story", participated and identified various artifacts along the way.

“A key feature will be to connect Winchester to Downtown Monroe in a way that provides a critical link in the expansion of Downtown Monroe,” said Manager Watson.

The City will continue public engagement efforts as the planning phase progresses. Future steps from LandDesign include compiling the data collected from the site visit and preparing an interactive map. The consultant will compile the ideas and feedback from the meetings and site visit to conduct public engagements. LandDesign will prepare a master plan for the redevelopment area, followed by a grading impact analysis and soil impact analysis.

“The Winchester Revitalization Committee has great momentum and limitless possibilities. The efforts to preserve the history while providing new economic opportunities is a huge and amazing step for the City of Monroe,” said Council Member Julie Thompson. 

For more information about the Winchester Revitalization Project, please contact Assistant City Manager Jeffrey Wells at jwells@monroenc.org or visit www.monroenc.org.

The City of Monroe presented an economic development incentive check to Bona on July 7, 2025, at the company’s Monroe facility.

Mayor Robert Burns, Council Member Franco McGee, City Manager Mark Watson, Assistant City Manager Lisa Hollowell, Assistant City Manager Jeff Wells, and Strategic Projects Manager Teresa Campo met with Vice President of Distribution for North America Kevin Fifield, Accounting Manager Michael Winters, and Warehouse Operations Director Clay Jackson to present the incentive check and tour the plant.

“Bona is another great company in Monroe’s Corporate Center. The technology used in their fulfillment of orders is impressive, and Monroe is pleased to have this company employing City residents,“ said Manager Watson.

Bona creates products for installing, renovating, and maintaining premium hardwood and other flooring. Bona operates five factories globally. The Monroe facility is a fulfillment plant for products shipped nationally and internationally that employs 88 people. 

Under its economic development agreement with the City, Bona has agreed to invest at least $2 million in new taxable building improvements, machinery, and equipment over five years beginning in 2021. Bona has fulfilled their incentive requirements. 

“Bona is an example of how offering incentives encourages investments. Bona has invested millions in its plant, and we look forward to working with them in continued growth,” said Mayor Burns.

"Thank you to Bona for their investment and for fulfilling the investment requirement. We're elated to have them as a part of our City," said Mayor Pro Tem Surluta Anthony.

"It’s a tremendous point of pride to have Bona, a nationally respected brand trusted by families from coast to coast, operating right here in the heart of Monroe. Knowing that their high-quality products are distributed globally from our community speaks volumes about Monroe’s growing role in supporting innovation, sustainability, and economic opportunity. As a Council Member, I’m excited about what this means for our City’s future for more jobs, more visibility, and a stronger foundation for Monroe to lead on a national stage," said Council Member McGee.

“Bona’s investment in Monroe underscores the current and future success of economic development in our City," said Council Member Julie Thompson.

Bona's current agreement will expire in 2026.

For more information about the City's economic development initiatives, go to www.developmonroe.com.

At its July 8, 2025, meeting, Monroe City Council approved several changes to how it conducts business, including a new meeting format and updated public comment requirements.

Mayor Pro Tem Title Change

The Council voted to appoint Council Member Surluta Anthony as the new Mayor Pro Tem, effective with the July 8, 2025 City Council Regular Meeting.

Council Meetings Changed to Two Days a Month

As part of the structural changes, Council approved a format with three meetings per month on two days. This is a shift from its previous schedule where only two meetings were held a month on the same day. 

Beginning in August, the first and second meeting of the month will remain focused on City business. City Council's Strategic Planning Meeting typically begins at 4:30 p.m. on the second Tuesday of each month. Council's Regular Meeting takes place at 6:00 p.m. on the same day.

A third meeting, now set for the fourth Tuesday of each month, will be reserved for public comment, public hearings, and any urgent or time-sensitive issues that arise between the meetings.

Council Members said the change is intended to make meetings more manageable and accessible. 

North Carolina municipalities must hold at least one public comment opportunity per month, according to state law. The next public comment period will be held during the August 26, 2025, Regular City Council Meeting.

Public Comment Identification Changes

Another change approved by Council reinstates the requirement for speakers during public comment to state their full name and address at the podium. Speakers who do not state their full name and address at the podium will not be allowed to address Council.

To read more about City Council meeting rules and procedures, visit www.monroenc.org/citycouncil.

Monroe City Council encourages residents to attend the newly structured meetings to engage more fully in the civic process and stay informed on city issues.

Lake Monroe is closed today and will reopen tomorrow at 7 a.m. As a reminder, Lake Monroe is open daily from 7 a.m. to 7 p.m., March through November, with a standard mid‑week closure on Wednesdays.

Boating and fishing are available during staffed hours only. Check in with the Lake Inspector when you arrive. Please help us protect Monroe’s drinking water reservoir by following all posted guidelines.

For the latest updates on lake hours or unexpected closures, visit www.monroenc.org/lakes or call the Water Resources Department at 704‑282‑4601.

Feeling the heat? Cool off at a Beat the Heat Zone in Monroe!

Union County is currently under a heat advisory until 8 p.m. tonight. With temperatures rising, we’re reopening several facilities across the City to help residents stay safe and comfortable.

Beat the Heat Zones 

These facilities will be open until 6 p.m. today:

• Dickerson Community Center, 899 N Johnson Street
• J. Ray Shute Community Center, 506 E Green Street
• Winchester Community Center, 1001 Winchester Avenue
• Splash Pad at Belk Tonawanda Park, 720 N Charlotte Avenue

The heat advisory will pick back up on Monday from 1 to 8 p.m. More information will be provided tomorrow about other open Beat the Heat Zone facilities.

City staff and medical personnel will be available at all locations to assist as needed.

Stay cool and safe, Monroe!

For updates, follow Monroe's Facebook or Instagram.

The City of Monroe presented an economic development incentive check to Collins Aerospace on July 7, 2025, at the company’s Monroe facility. 

Mayor Robert Burns, City Manager Mark Watson, Assistant City Manager Lisa Hollowell, Assistant City Manager Jeff Wells, and Strategic Projects Manager Teresa Campo met with General Manager Haywood Stowe III and Site Finance Controller Kaitlyn Diefenderfer to present the incentive check and tour the plant.

“Incentives like this are part of our long-term vision for Monroe’s economic vitality,” said Manager Watson. “We are proud to support strong local employers like Collins, and we’re committed to helping them grow right here in our City.” 

Under its economic development agreement with the City, Collins Aerospace is committed to investing up to $100 million over a nine-year period in its Monroe facility for additional equipment, machinery, and related property. Collins invested $26 million, qualifying them for the economic incentive payment. As with all incentive grant agreements, Collins provided documentation of compliance with all terms of the original agreement, including an updated tax valuation of the property. 

“This is a win-win for the City, its residents, and tax-payers," said Mayor Robert Burns. “The additional tax revenue from Collins’ significant investment helps fund essential City services, including police, fire, infrastructure, and more. It’s a positive outcome for residents and taxpayers alike.”

“Monroe is competing not just regionally, but globally,” said Campo. “Economic incentives are a tool used by communities across the country and around the world to attract and retain high-quality companies. Collins Aerospace is a valued partner, and we’re grateful for their continued investment in Monroe.”

Collins Aerospace's current economic development agreement will expire on January 1, 2030.

For more information about the City's economic development initiatives, go to www.developmonroe.com. 

The City of Monroe was honored to host North Carolina State Senator David Craven on Monday, July 14, at the Dowd Center Theatre. Craven, who now represents Monroe following recent legislative redistricting, met with City leadership to discuss key priorities, current projects, and ongoing State-City collaboration.

City Manager Mark Watson provided a comprehensive overview of essential City services, utilities infrastructure investments, and long-term economic development initiatives. Council Members Gary Anderson, James Kerr, and Franco McGee, along with City leadership, provided valuable insights into Council priorities and departmental operations.

“This meeting was especially significant as Senator Craven now represents Monroe in the General Assembly,” said Council Member Kerr. “We’re grateful for his engagement and the work he’s already done in support of our City.”

Craven’s leadership was recognized for helping expand the North Carolina SelectSites Readiness Program. The program now includes funding for site preparation and development, beyond preliminary engineering, paving the way for the development of Monroe's Expressway Commerce Site. This site, one of only 15 across the State selected in 2024 by the North Carolina Economic Development Partnership, has received $440,000 in grant funding to date. Prior to his election, Craven served four years on the Partnership’s board.

The City also acknowledged prior State funding for major upgrades at the Charlotte-Monroe Executive Airport, including $6 million for an air traffic control tower, as well as the City’s acquisition of the quarry property.

“These strategic investments from the General Assembly help accelerate projects that will have long-term impacts for our residents,” said Manager Watson. "From economic development sites to airport infrastructure and quarry repurposing, the support from Senator Craven and our legislative partners is making a real difference.”

"We appreciate having Senator Craven with us today. This is an important relationship with another leader in the North Carolina General Assembly," said Council Member Anderson.

Craven emphasized the importance of teamwork among Monroe's State-level delegation, noting that all representatives are united in supporting Monroe's future. Sen. Craven expressed a strong commitment to assist the City with emerging needs, reaffirming his role as a resource for Monroe. He praised Monroe's leadership for maintaining open lines of communication and for their willingness to work with the State legislature.

“City Manager Watson’s leadership continues to elevate the City of Monroe in important discussions at the local, regional, and State level. His commitment to accountability and visionary planning sets the standard for the entire City organization," said Council Member McGee.

“The City of Monroe looks forward to ongoing collaboration with Senator Craven, the General Assembly, and State agencies to drive meaningful progress for the region," said Assistant City Manager Lisa Hollowell.

The City of Monroe is excited to announce that it is now accepting applications for its Fall 2025 Citizens Academy. The nine-week, hands-on course offers a firsthand look into the inner workings of City government, including how departments operate, how services are delivered, and how decisions are made.

The program is free of charge, but space is limited to 20 participants. Interested Monroe residents must complete a registration form to be considered. Applications are open through Friday, August 8, and selected participants will be notified of their acceptance.

Participants will engage directly with City Manager Mark Watson and staff and gain insight into the day-to-day operations of City government. Topics covered will include police, fire, tourism, and more. Participants will visit City facilities, including the law enforcement center, fire stations, Charlotte-Monroe Executive Airport, Monroe Science Center, Dowd Center Theatre, and more.

The Citizens Academy begins in September. Participants will meet on Monday evenings from 5:30 to 7:30 p.m. at City Hall.

“I participated in Monroe Citizens Academy before I became a City employee,” said Grant Administrator Lisa Kerner. “Like many people, I thought I understood how local government worked, until I saw it up close. The experience was eye-opening and gave me a deeper respect for the work happening every day.”

"It was the best opportunity I had to get to know all about the City of Monroe, and I met so many interesting people," said Libby Helms, a participant from the 2024 Citizens Academy.

The Citizens Academy reflects the City’s commitment to transparency, civic engagement, and community partnership.

To apply or learn more, visit www.monroenc.org/citizensacademy.

The City of Monroe will soon begin a major infrastructure project to improve stormwater management and roadway safety on Pinedell Avenue. Beginning the week of July 21, 2025, preparatory utility work will start for the replacement of the culvert beneath Pinedell Avenue between the Love Road and Old Charlotte Highway intersections.

During construction, part of Pinedell Avenue between Dry Fork Creek and the railroad tracks will be closed to allow work to proceed efficiently and safely. The construction is expected to last approximately four to six months, depending on weather conditions and material availability. Detour and road closure signage will be posted at least one week prior to the start of construction.

The project will include replacing the current single-barrel, 21-foot-long culvert with a new double-barrel, 60-foot-long structure. This upgrade is designed to significantly increase the stormwater capacity at the Dry Fork Creek crossing, allowing the culvert to safely handle a 100-year flood event. The roadway will be widened to accommodate two lanes, improving both safety and traffic flow.

This project represents a significant investment in Monroe’s infrastructure, improving flood resilience and transportation safety in a growing part of the City.

Residents or property owners with questions about the project are encouraged to contact the Stormwater hotline at (704) 282-4515.

For ongoing updates, visit the City of Monroe engineering projects website at www.monroenc.org/projects. 

On July 7, 2025, the City of Monroe presented an economic development incentive payment to American Wick Drain Corporation (AWD) at the company’s Monroe facility, recognizing the company’s continued investment in the local economy and workforce.

City of Monroe Mayor Robert Burns, City Manager Mark Watson, Assistant City Manager Lisa Hollowell, Assistant City Manager Jeffrey Wells, and Special Projects Manager Teresa Campo met with AWD General Manager Germán Valdés to present the check and tour the facility.

American Wick Drain, which employs 70 full-time workers at its Monroe location, invested over $10 million in new equipment, machinery, and building improvements. This investment qualified the company for an incentive payment under the City’s economic development program, which supports businesses that demonstrate a commitment to growth, innovation, and job creation within Monroe.

“American Wick Drain is an important business in Monroe because they manufacture products that are used in agricultural, commercial, and residential settings," said Manager Watson. "The City values this company, and we are glad they have chosen to stay in Monroe and employ our residents."

Founded over 40 years ago, AWD produces a full line of water drainage management products distributed across the United States, Canada, and Latin America.

“The City of Monroe is blessed to have this company employing Monroe residents, offering good jobs, and providing a product used across many industries,” said Mayor Burns.

For more information about the City of Monroe’s economic development initiatives, visit www.developmonroe.com.

The City of Monroe Water Resources Department will begin sanitary sewer smoke testing on Monday, July 7, as part of an ongoing effort to improve the performance and reliability of the City’s sewer system. The testing will take place over approximately 12 weeks, covering 93 miles of sewer pipe.

Smoke testing is a safe and cost-effective method used to locate cracks, leaks, and unauthorized connections in the sewer system. A non-toxic, non-staining artificial smoke is blown into the sewer lines. The smoke will travel through the pipes and escape through any defects, allowing crews to pinpoint issues that need attention.

View the testing area map (PDF)

What to Expect During Testing

• Advance notice signs will be posted in affected neighborhoods.
• The smoke is designed to exit through vent pipes on rooftops and should not enter homes.

If smoke is seen inside a home, it may indicate a dry or faulty plumbing trap. Residents should ventilate the area by opening windows and call Water Resources at 704-282-4601. The smoke used is not harmful to people, pets, or furnishings and will dissipate quickly without odor or residue.

This process helps reduce sewer overflows, lowers treatment costs, and improves overall system performance.

For more information, contact the Water Resources Department at 704-282-4601 or read the FAQs on our website.

For Immediate Release July 3, 2025

City of Monroe Presents Incentive Grant Payment to Tyson Foods Inc.

City of Monroe presented an economic development incentive check to Tyson Foods Inc. on Tuesday, July 1, as part of the City’s commitment to stimulate the local economy.

Mayor Robert Burns, Council Members James Kerr and Franco McGee, City Manager Mark Watson, Assistant City Manager Jeff Wells, and Strategic Projects Manager Teresa Campo presented the check to Tyson Foods Complex Manager Jonathan Edwards, Senior Human Resources Business Partner Tyre Shoffner, and Plant Manager Ira Phillips at the company's Monroe facility.

“Tyson Foods has shown commitment to Monroe with significant investment in their facility. We are proud to back this initiative with an incentive payment and truly value Tyson’s role as one of Monroe’s major employers,” said City Manager Watson.

This incentive is the second of ten that will be distributed this year to companies approved by Monroe City Council. The first incentive check was given to Charlotte Pipe and Foundry on June 24, 2025.

“Incentives are not just for new companies. They are used to retain valued business, like Tyson, and ensure employment opportunities for the community,” said Teresa Campo. 

For more information on Monroe’s economic development initiatives, visit www.developmonroe.com.  

The City of Monroe's administrative offices will be closed on Friday, July 4 in observance of Independence Day. City offices will reopen Monday, July 7. 

Emergency Services are always available by calling 911, or call 704-289-1591 for non-emergencies. 

The City of Monroe Utilities Department is implementing a new tiered water usage rate structure for residential customers, effective July 1, 2025. This change is part of our commitment to promoting water conservation and ensuring long-term sustainability of our water system.

New Residential Rate Tiers

• Tier 1: 0 to 4,000 Gallons at $3.18 per 1,000 gallons
• Tier 2: 4,001 to 12,000 Gallons at $3.81 per 1,000 gallons
• Tier 3: Greater than 12,000 Gallons at $4.45 per 1,000 gallons

Other Usage Categories

• Non-Residential: $3.48 per 1,000 gallons
• Irrigation: $4.45 per 1,000 gallons

This new tiered system is designed to appropriately charge customers based on their usage and encourage efficient water use.

For more details, visit our website at www.monroenc.org/utilities

In response to the high temperatures expected today, the City of Monroe is providing designated locations to support the health and safety of our residents.

Beat the Heat Zones

• Bazemore Active Adult Center, 500 W Jefferson St

• J. Ray Shute Community Center, 506 E Green St

• Winchester Community Center, 1001 Winchester Ave

These facilities are open to the public and provide air-conditioned spaces for residents to cool down during peak heat hours. Each will be open until 9 p.m.

Winchester Community Center Pool

• Free admission today only

• Open from 1 p.m. to 6 p.m.

• Capacity will be monitored to ensure a safe environment for all guests.

Splash Pad at Belk Tonawanda Park 

• Open until 8:00 p.m. 

City staff and medical services will be present at all locations to provide assistance as needed.

We encourage residents to take advantage of these resources and prioritize their well-being during today’s extreme heat.

City of Monroe presented an economic development incentive check to Charlotte Pipe & Foundry on Tuesday, June 24, as part of the City’s ongoing efforts to support local manufacturing and retain major employers.

Mayor Robert Burns, Council Members James Kerr and Franco McGee, City Manager Mark Watson, and Strategic Projects Manager Teresa Campo presented the check to Charlotte Pipe & Foundry Senior Vice President Chad Griffin and Vice President of Operations Jeff Nahrgang at the company's Monroe facility.

“We are delivering on our promises to foster strong relationships and build trust with our employers,” said City Manager Watson.

The incentive is one of ten that will be distributed this year to companies approved by Monroe City Council.

“The purpose of these grants is to encourage expansion and long-term investment in our community,” said Teresa Campo. “By assisting these businesses in their growth, we partner in their success and enable our residents to take advantage of great job opportunities.”

For more information on Monroe’s economic development initiatives, visit www.developmonroe.com.

For Immediate ReleaseJune 24, 2025

City of Monroe Council Approves FY 2025-26 Budget

Monroe City Council passed the fiscal year 2026 budget in a special meeting on Monday, June 23, 2025, with a vote of 5-2. The total operating FY26 budget is $222.4 million. The adopted tax rate is set at 44 cents, down from 50.25.

In his opening comments, City Manager Mark Watson described how the budget has been developed to meet the current and future service demands for Monroe residents. The City’s population is estimated at 43,081, a 25% increase over the past five years.

The budget includes $2 million for a street paving program, a Council priority expressed at the City Council Strategic Planning Retreat on September 12 and 13, 2024.

“Monroe’s budget is built on responsible growth and thoughtful planning, preserving vital services while positioning the City, which is Union County’s only full-service municipality, for a strong economic future,” said Manager Watson. “With public service as a top priority, our police department is a stand-out among peers, with one of the region’s lowest vacancy rates.”

“Monroe is business friendly and is a one-stop shop for obtaining water, sewer, natural gas, and electric services. We are equipped to meet future demand for residents and businesses,” said Manager Watson.

The City issues 850 to 950 new single family home permits yearly and approximately 700 business and residential permits monthly. Monroe’s utilities are sustained through their own revenues of user fees and require no general fund support. Additionally, the budget includes strategic workforce planning that reduces the City’s reliance on outside contracts.

“The budget is fiscally sound and fully funds all prior commitments, a 3% increase for healthcare, the Department of State Treasurer actuarially required contributions to the retirement system, workers’ compensation, and prior debt service requirements,” said Finance Director Lisa Strickland.

“This budget process has been smooth and successful, starting with the Council retreat in September, followed by numerous meetings among Department Directors, Finance, and City leadership and individual informational sessions with Council members. The resulting budget positions the City for continued success in the future,” said Assistant City Manager Lisa Hollowell.

Following a public hearing, the Council expressed appreciation for the budget for including the street paving program, additional personnel in public safety, and an employee cost of living adjustment (COLA).

Read more about the City’s budget at www.monroenc.org/budget.

For Immediate ReleaseJune 20, 2025

City of Monroe Holds Homelessness Roundtable with Community Leaders

The City of Monroe, in collaboration with Council Member Gary Anderson's Homeless and Addiction Committee, convened a Homelessness Roundtable to address ongoing homelessness challenges in the City, share updates on current efforts, and explore meaningful next steps in tackling homelessness in Monroe. 

Representatives from City Council, City Management, local nonprofit organizations, law enforcement, members of the Homeless and Addiction Committee, and members of the public gathered at Old Armory Community Center on Wednesday, June 18 for a facilitator-led discussion on the state of homelessness in Monroe.

“The City continues to provide financial support through the local Homeless Shelter and public safety services as part of our commitment to helping those in need and keep the City safe. But to make a greater impact, the City must develop a broader, collaborative effort to address homelessness more effectively. Together, we’re working towards sustainable solutions. The next step is to create a working group to provide recommendations to implement,” said Council Member Anderson.

The discussion opened with a review of the City’s current efforts, highlighting programs and services already making a positive impact in Monroe. Participants examined service gaps, explored ways to improve inter-agency coordination, and discussed strategies to build pathways to stable housing. A key priority discussed was the need to better understand the scope of homelessness within the City through data collection. The roundtable concluded with a brainstorming session on actionable next steps, with several attendees committing to ongoing involvement.

“Addressing homelessness is a shared responsibility, and as a City, we are committed to doing our part in a compassionate manner. A meaningful solution will require collaboration among our local governments, nonprofits, and service providers. My goal is that through working together, we can create lasting change,” said City Manager Mark Watson.

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The City of Monroe's administrative offices will be closed on Thursday, June 19 in observance of Juneteenth. City offices will reopen Friday, June 20. 

Emergency Services are always available by calling 911, or call 704-289-1591 for non-emergencies. 

The City of Monroe's administrative offices will be closed on Monday, May 26 in observance of Memorial Day. City offices will reopen Tuesday, May 27. 

Solid waste collection will be on a one-day delay due to the holiday. 

Emergency Services are always available by calling 911, or call 704-289-1591 for non-emergencies. 

The City of Monroe celebrated the addition of a vibrant new mural and new public furniture in Downtown’s Morgan-Windsor Alley with a ribbon cutting ceremony on Friday, May 9. 

“This is a celebration of what’s happening in Monroe. It’s all about bringing more opportunities and spaces like this to bring people together. When you come Downtown, these streets are packed with people, and you can see the energy,” said Mayor Robert Burns. 

City Council and dozens of supporters filled the alley to marvel over the recent enhancements and learn more about the alley’s storied history. 

“This project started with a vision many years ago and has transcended several iterations of City Council and several iterations of City administration. The contributions and ideas of each of those groups coming together makes this what it is today,” said City Manager Mark Watson. 

City Council approved the Morgan-Windsor Alley Project in 2020; but, just as many other projects around the country, it experienced setbacks brought on by the Covid-19 pandemic and sky-high inflation. 

“I remember [Former Mayor] Marion Holloway and I standing out here four years ago in the very early stages of this project thinking ‘are we really going to be able to pull this off?’” said Council Member Gary Anderson. “It took a lot of work over the years to get this accomplished and it’s truly been a team effort.” 

“It’s truly about the people coming together, congregating in a space where we can live and play together. I thank everybody who contributed to the project, and to everybody who is going to make it the best space in Monroe,” said Council Member Franco McGee. 

The pedestrian plaza ties three of the City’s streets together (Windsor, Morgan and Hayne Streets) with one central thoroughfare and meeting place for everyone to enjoy, relax, laugh and play. 

“I remember the days when this was a very narrow street and people just knew which way to go,” said Council Member Julie Thompson. “What a beautiful space for us to come together as a community and connect. I can’t wait to bring my family and my grandchildren back to enjoy this space even more.” 

The new mural, created by the artist team Girls Who Paint, features North Carolina’s state bird (the cardinal), our state insect (the bee), and native florals that bring the alley to life with color. 

“It’s a beautiful, beautiful project that’s come to fruition. It’s another reason why Monroe is the place to be,” said Council Member Surluta Anthony. 

“I want to thank the staff for making this a place for families to spend time in Downtown Monroe,” said Council Member David Dotson. 

The new public furniture, from Sister Bay Furniture, creates a welcoming space where residents and visitors can sit, relax, and enjoy a meal or a quiet moment in the heart of Downtown. 

“This alley was imagined to be a place where the community would meet to spend time together, and I’ve gotten to see that firsthand. No matter what time of day it is, I see families gathered here and people enjoying one another having actual conversations instead of being on their cell phones,” said Downtown Manager Donna O’Keefe. 

In addition to the mural and furniture, the alley now has upgraded trash bins with wider openings to accommodate discarded pizza boxes. Visitors on the Hayne Street side will also notice a new art deco-style blade sign welcoming them to the Morgan Alley. 

“This is just the first of several phases that you’re going to enjoy, so stay tuned,” said Council Member James Kerr. 

View high-resolution photos from the ceremony 

View the full video of the ceremony on our YouTube channel 

City Council passed a proclamation observing Professional Municipal Clerks Week at its Regular Meeting on Tuesday, April 8, 2025. The 56th Annual Professional Municipal Clerks week runs May 4 through May 10, 2025. 

Initiated in 1969 by the International Institute of Municipal Clerks and endorsed by all of its members throughout the United States, Canada and 15 other countries, the week is a time of celebration and reflection on the importance of the Clerk’s office. In 1984, President Ronald Reagan signed a proclamation that officially declared Municipal Clerks Week the first full week of May. In 1994 and 1996, President Bill Clinton also signed proclamations confirming Municipal Clerks Week.

Bridgette Robinson serves as Monroe's City Clerk. Sherry Hicks serves as Monroe's Deputy City Clerk. 

Read the proclamation as follows: 

PROCLAMATION OBSERVING PROFESSIONAL MUNICIPAL CLERKS WEEKMAY 4 – 10, 2025P-2025-04

WHEREAS, the office of the Professional Municipal Clerk is a time-honored and essential part of local government, serving communities throughout the world; and

WHEREAS, the office of the Professional Municipal Clerk is one of the oldest public service positions, integral to the foundation and continuity of local governance; and

WHEREAS, Professional Municipal Clerks provide a vital link between citizens, local governing bodies, and various agencies at all levels of government; and

WHEREAS, Professional Municipal Clerks are committed to upholding principles of neutrality, impartiality, and equal service to all members of the community; and

WHEREAS, the office of the Professional Municipal Clerk serves as the information hub for local government operations and community affairs; and

WHEREAS, Professional Municipal Clerks continuously strive to enhance the administration of their office by actively participating in educational programs, professional development opportunities, and the annual conferences of their state, provincial, county, and international associations; and

WHEREAS, it is fitting to recognize and celebrate the significant contributions and accomplishments of Professional Municipal Clerks.

NOW, THEREFORE, the City Council of the City of Monroe does hereby proclaim the week of May 4-10, 2025, as PROFESSIONAL MUNICIPAL CLERKS WEEK and extend appreciation to our Professional Municipal Clerk Bridgette Robinson and Deputy City Clerk Sherry Hicks along with all Professional Municipal Clerks, for their invaluable service and steadfast dedication to the communities they serve.

IN WITNESS WHEREOF, I have hereunto set my hand and caused the Seal of the City of Monroe to be affixed this the 8th day of April, 2025.

The City of Monroe Engineering Department in conjunction with North Carolina Department of Transportation will be sweeping US Highway 74 (Roosevelt Boulevard) during the weeks of May 19 and May 26, excluding Memorial Day on May 26. 

Street sweeping operations will take place between 9 a.m. and 3 p.m., and temporary lane closures will occur during this time.

Drivers are reminded to take precautions around street sweeping equipment. The City recommends maintaining a safe following distance of at least three car lengths behind sweepers to avoid potential damage from debris. 

Drivers are encouraged to avoid the area if possible and take alternate routes during sweeping operations. 

For questions or more information, contact the City of Monroe Street Division at (704) 282-4667. 

The City of Monroe's administrative offices will be closed on Friday, April 18 in observance of Good Friday. City offices will reopen Monday, April 21.

Emergency Services are always available by calling 911, or call 704-289-1591 for non-emergencies. 

Solid waste collection will run on a normal schedule. 

The City of Monroe is among 27 North Carolina jurisdictions to earn recognition in the North Carolina City & County Communicators (NC3C) 2025 Excellence in Communications Awards. 

Monroe won First Place in the category Best Use of Humor for the Monroe Police Department’s creative holiday public safety video, “The Grinch Who Got Busted: A Holiday Crime Prevention PSA.”

View the winning video on Facebook

The awards were announced on April 10, 2025, during NC3C’s annual conference in Asheville. A total of 179 entries from 47 local government organizations across the state were judged by professional peers from the Minnesota Association of Government Communicators.

“This year, we saw not only the highest number of award submissions we've ever received, but also a record number of municipalities participating,” said NC3C President Kaisha Brown. “As the competition grows each year, the level of skill and expertise needed to win these awards continues to rise. Every person who entered should be proud of their work. On behalf of the NC3C Board, we send our congratulations to all of the winners.”

Monroe’s winning entry, created by the Monroe Police Department, uses a fun and festive approach to deliver an important message. The video features a mischievous “Grinch” character sneaking through parking lots and attempting to steal items from unattended vehicles, only to be swiftly caught by a Monroe Police K9 officer. The lighthearted PSA aimed to raise awareness about the spike in car break-ins during the holiday season, especially as shoppers become more distracted and vehicles are left unattended. 

The City received high marks from the judges for creativity, humor, and impact, noting that the video delivered its message effectively while also capturing viewers’ attention and generating strong community engagement. 

“This award is a reflection of the innovative and collaborative spirit that exists across our City,” said City Manager Mark Watson. “It’s encouraging to see our team use humor and creativity to reach the public with meaningful safety messages, especially during the busy holiday season when reminders like this are so important.” 

This marks the City of Monroe’s second Excellence in Communications Award in three years, highlighting a continued commitment to creative and effective public engagement.

About NC3C

The purpose of North Carolina City & County Communicators is to encourage professional development and networking among local governmental communications professionals. The organization was formed in March 2007 and consists of professional government communicators from around the state. For more information about NC3C, visit www.nc3c.com.

The City of Monroe has received national recognition for achieving exceptional electric reliability in 2024. The recognition comes from the American Public Power Association (APPA), a trade group that represents more than 2,000 not-for-profit, community-owned electric utilities. 

APPA helps electric utilities track power outage and restoration data through its subscription-based eReliability Tracker service. Once per year, APPA’s Reliability Team compares this data to national statistics tracked by the U.S. Energy Information Administration for all types of electric utilities.

“This recognition underscores the City of Monroe’s commitment to providing exceptional service to our residents and businesses. Reliable power is essential to our community’s growth and quality of life, and I commend our Energy Services team for their dedication to excellence,” said City Manager Mark Watson. 

The City of Monroe serves 13,458 customers with an average response time of 25.9 minutes. As a public power community, the City of Monroe is accountable directly to our community and fellow neighbors.

“This award reaffirms our commitment to reliability and customer service. Our crews work tirelessly to maintain and improve our infrastructure, and this recognition reflects their hard work and expertise,” said Rob Miller, General Manager of Energy Services and Water Resources. 

The City’s electric system consists of 28 field employees, eight substations, and 328 miles of power lines. The City is committed to protecting the natural environment by providing sustainable energy to its electric customers with only 1.05 percent of energy generation coming from fossil fuels.

For more information on the City of Monroe’s electric system and its commitment to reliability, visit monroenc.org.

For more information on the APPA, visit publicpower.org/reliability

The Monroe Police Department is proud to announce the promotions of four veteran officers whose decades of combined experience, deep community roots, and shared commitment to public service will help meet the needs of a growing and evolving City. 

Effective Monday, April 14, Captain T.J. Goforth has been promoted to Assistant Chief of Police, making her the first woman in the department’s history to hold this role. 

Captain Shannon Huntley has been promoted to Major, becoming the first woman to hold the rank of Major within the Monroe Police Department. 

Lieutenant Monique Holt has been promoted to Captain, becoming the first Black woman to achieve this milestone in department history. 

Lieutenant Chad Shoultes has also been promoted to Captain and will now lead the Patrol Division. 

“These individuals represent the future of our department. Their leadership, dedication, and vision will help guide our officers and better serve the residents of Monroe as we grow and adapt to new challenges,” said Monroe Police Chief Rhett Bolen. 

City Manager Mark Watson praised the promotions as an important step in preparing the department for the future. 

“We are proud to recognize and promote the outstanding leadership within the Monroe Police Department. These individuals bring a wealth of experience and a deep understanding of our community. We’re proud to celebrate these historic milestones and look forward to the continued leadership and innovation these officers will bring to our community,” said City Manager Mark Watson. 

Promotions and New Assignments

Assistant Chief T.J. Goforth has served the Monroe Police Department since 1997, advancing through the ranks in a wide range of assignments including Patrol, Narcotics, Criminal Investigations, and the Violent Crimes Task Force. She most recently served as a Captain and brings over 27 years of experience to her new executive role. 

Goforth holds a Master’s in Business Administration and a Bachelor of Science in Criminal Justice from Pfeiffer University. She is also a certified General Instructor and recipient of the Advanced Law Enforcement Certification through the North Carolina Justice Academy. 

“I feel fortunate to have grown up in this community and to give back by serving its members. It is an honor to lead and work alongside the dedicated men and women who contribute to this agency’s success,” said Assistant Chief Goforth. 

Major Shannon Huntley will lead the department’s Special Services Division, which includes oversight of Criminal Investigations, the Narcotics/Violent Crimes Task Force, and Traffic. 

Major Huntley began her law enforcement career in 1996 and joined the Monroe Police Department in 2004. She is a graduate of Stanly Community College with an associate’s degree in Criminal Justice and is currently finishing her Bachelor of Science degree at Ashworth College. Huntley is a General Instructor and certified in Subject Control Arrest Techniques and Taser instruction. A graduate of CMPD Command College, she also brings extensive training in Executive Management and Incident Command. Her dedication to service and development makes her a key part of the department’s leadership team. 

Captain Monique Holt will assume command of the Administration Division. A 21-year veteran of the Monroe Police Department, Captain Holt has worked across numerous divisions, including Patrol, the School Resource Officer program, the Community Service Unit, and the Community Intervention Team. 

She holds a Master of Science in Leadership, is a certified General Instructor, and has earned Intermediate and Advanced Law Enforcement Certificates. In addition to her departmental service, Holt is active in civic life, holding positions on several community-focused boards and advancing public safety outreach across the city. Her passion for mentorship and community engagement continues to make a lasting impact on both officers and residents. 

Captain Chad Shoultes will now lead the Patrol Division. He began his law enforcement career in 2001 and joined the Monroe Police Department in 2004. Over the years, Shoultes has served in Patrol, as a Traffic Division Sergeant and Lieutenant, and has overseen specialized programs including the department’s K9 Unit, drone operations, and field training. 

He holds an Associate Degree in Criminal Justice and is pursuing his Bachelor’s degree at Western Carolina University. He is a graduate of the CMPD Command College and the Law Enforcement Leadership and Management Program. Captain Shoultes brings strong tactical and leadership expertise to the Patrol Division as it continues to serve as the front line of community policing. 

“These promotions and reassignments are part of our strategic planning efforts to build a stronger, more efficient department for the future,” said Chief Bolen. “We’re proud of the work these leaders have done and look forward to what they will accomplish in their new roles.” 

Additional promotions and internal reassignments have also taken place as the department aligns itself to better serve the growing needs of the community. Barney Malone and Justin Crump have both been promoted from Sergeant to Lieutenant and assigned to the Patrol division. 

The promotions will take effect on Monday, April 14, as the department continues to strengthen its leadership to better serve the Monroe community. 

The Monroe Police Department is recognized as an Advanced Law Enforcement Accredited agency by the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA) since 2007. The Monroe Police Department complies with over 400 highest applicable standards to achieve the gold standard accreditation in public safety.

The Water Resources Department will be conducting a sewer system improvement project that will require the closure of Main Street. 

Main Street will be closed between Franklin and Windsor Streets from the hours of 7:30 a.m. to 5:30 p.m. April 15 through April 17 (local traffic only).

Should weather or unforeseen circumstances delay the work, alternative dates will be April 22 through April 24.

We apologize for the inconvenience and appreciate your patience as we strive to improve the sewer service in your area.

If you have questions or concerns, please call the City of Monroe Operations Center at 704-282-4601, Monday through Friday between the hours of 8 a.m. and 5 p.m.

The City of Monroe is pleased to announce that the Economic Development Partnership of North Carolina (EDPNC) Board of Directors has unanimously approved Monroe’s Selectsite Readiness Program application in the amount of $440,200. The decision was made during the EDPNC’s Q1 2025 Board meeting on March 27, 2025.

These funds will be instrumental in advancing Monroe’s 74-acre Expressway Commerce Park by covering key site readiness activities, including:

• Preliminary engineering reports for water, publicly-owned electric infrastructure, and wastewater treatment to the site
• Phase I and Phase II environmental assessments
• Preliminary wetland and stream determination (with a detailed determination if appropriate)
• Geotechnical report
• Buildable area map
• Assessments related to road and highway infrastructure serving the site
• Sunflower study to determine if the endangered Schweinitz Sunflower is absent or present 

Expressway Commerce Park is strategically located between N. Sutherland Avenue and W. Roosevelt Boulevard and zoned for light industrial use.

City officials praised this investment, emphasizing its significance for Monroe’s continued economic growth and industrial development.

“This funding from the Selectsite Readiness Program is a major step forward in our mission to attract high-quality precision manufacturing projects to Monroe,” said City Manager Mark Watson. “By investing in the necessary site assessments and infrastructure planning, we are ensuring that Expressway Commerce Park is ready for businesses that will create high-paying jobs for our residents.”

Mayor Robert Burns emphasized the importance of regional partnerships in securing this funding.

“We appreciate the EDPNC’s confidence in Monroe and their support in advancing our economic development efforts. This funding represents a collaborative effort between local and State leaders, working together to create new opportunities for our community,” said Mayor Robert Burns. 

Council Members James Kerr and Franco McGee highlighted the long-term impact of the project. 

“This initiative underscores Monroe’s commitment to economic development and smart growth. The site readiness efforts funded through this program will help position Monroe as a premier destination for industry and innovation,” said Council Member James Kerr. 

“This is a crucial investment in Monroe’s future. By preparing Expressway Commerce Park for development, we are strengthening our local economy and setting the stage for sustainable job creation,” said Council Member Franco McGee. 

The North Carolina General Assembly established the Selectsite Readiness Program in 2023 to enhance the State’s competitiveness in attracting major manufacturing projects. 

The City of Monroe remains committed to preparing Expressway Commerce Park for future industrial investment and achieving the coveted “North Carolina Certified Site” status, a designation that enhances marketability to prospective businesses.

For more information on Monroe’s Economic Development initiatives, please contact economicdevelopment@monroenc.org or visit monroenc.org/economicdevelopment. 

Related: Monroe Chosen for Prestigious State Economic Development Program

The Monroe Fire Department announces the retirement of Deputy Chief of Operations Greg Collins, effective May 1, 2025 after 30 years of service to the City. 

Collins began his career with the Monroe Fire Department in 1995 as a Public Safety Officer. Over the years, he steadily progressed through the ranks, serving as a Fire Engineer, Lieutenant, Captain, Battalion Chief, Division Chief of Training, and Deputy Chief of Administration before assuming his current role as Deputy Chief of Operations in 2021. 

Collins played vital roles in advancing the Monroe Fire Department through his leadership and development of personnel, modernization of the fire apparatus fleet, planning and opening of Fire Station 6 which significantly improved response times for residents in the upper northwest portion of the City, and lowering of the City’s Fire Insurance Rating to an ISO Class 1. His leadership in emergency management also helped guide the City through major events, including hurricanes and the COVID-19 pandemic.

“The most rewarding part of my career has been watching others grow and succeed,” said Greg Collins. “It has never been about personal recognition but rather about knowing that I played a role in improving our department, enhancing our response capabilities, and ultimately saving lives. I’m grateful to have served alongside some of the best men and women in fire service.” 

“Greg Collins has been a cornerstone of the Monroe Fire Department for many years. His contributions to emergency management, fire operations, and personnel development will continue to benefit the City long after his retirement,” said City Manager Mark Watson. 

Fire Chief Ron Fowler expressed gratitude for Collins’ expertise and highlighted his commitment to excellence. 

“Greg Collins has selflessly and faithfully served the residents of Monroe where his personal integrity, professionalism and devotion to duty has been a tremendous example of public service. I am grateful for his years of service and pray that God will bless him with a long and happy retirement,” said Monroe Fire Chief Ron Fowler. 

Collins holds various professional certifications and accomplishments including an Associate’s Degree in Fire Protection Technology, a Bachelor’s Degree in Fire and Emergency Services Administration, and is a graduate of the UNC School of Government Municipal Administration Program, UNC Charlotte Fire and Rescue Management Program and North Carolina Association of Fire Chiefs Executive Development Program.

The City of Monroe is excited to announce three new businesses coming to Downtown Monroe, supported by economic development incentive grants aimed at fostering growth and revitalization in the Central Business District.

Murphy’s on Main:

• A new retail mercantile and general store by owner Cassi Gonzales
• Located at 108 N. Main Street
• Opening Saturday, March 29
• Awarded $8,700 in PRONTO Incentive Grants for rent subsidy

ClipperZ:

• A new retail barber and salon by owners Mike and Karyl Jones
• Located at 215 E. Franklin Street
• Opening in April
• Awarded $8,598 PRONTO Incentive Grant, which includes up-fit assistance and rent subsidies

 E.L.K. of Monroe:

• A new restaurant by owner Jason Hill
• Located at 301 E. Franklin Street.
• Opening early fall
• Awarded a total of $19,000 in incentives, including:
• $10,000 PRONTO Incentive Grant for up-fit assistance and rent subsidy
• $4,000 Façade Incentive Grant for exterior improvements
• $5,000 Meet Me Downtown Marketing Grant to support advertising and outreach

Hill says ELK is an acronym that stands for three things he loves most: eggs, legs, and kegs. Hill says his restaurant will serve a variety of dishes including deviled eggs, chicken legs, and craft beer.

“These incentive grants, approved by the Downtown Advisory Board and City Council, align with the Downtown Master Plan’s mission to encourage business growth, stimulate the local economy, and enhance Monroe’s historic downtown,” said Downtown Manager Donna O’Keefe.

The City of Monroe is excited to welcome these three businesses as they bring fresh energy, new services, and exciting dining options to the community.

Learn more about our Downtown incentives on our website monroenc.org.

The City of Monroe is proud to announce that Piedmont Lofts has been recognized with the 2024 Main Street Award of Merit for Economic Vitality in the Best Adaptive Reuse Project category. This award, presented by the North Carolina Main Street Program, honors the transformation of the historic Piedmont Buggy Factory into a vibrant residential space, breathing new life into Downtown Monroe.

Originally built in 1911, the Piedmont Buggy Factory was once a commercial hub but had been abandoned since 1957. Thanks to a collaborative effort between Rehab Development, Level 2 Development, Dunn & Dalton Architects, and the City of Monroe, the historic structure was carefully restored and reimagined into 56 loft-style apartments, seamlessly blending modern amenities with the building’s historic charm.

This project not only preserved an important piece of Monroe’s history but also significantly boosted the local economy:

• Property tax revenue increased from just over $4,000 to nearly $39,000,000 annually
• Downtown businesses now benefit from $682,000 in annual revenue from new residents
• 500 construction jobs were created or retained during development
• Public parks saw major growth in usage, with a 40 percent increase in ballfield reservations

The Piedmont Lofts project is a shining example of how historic preservation and economic development go hand in hand. Monroe’s commitment to revitalization continues to strengthen the Downtown district, attract investment, and create a thriving community for residents and businesses alike.

Patrick Reilly, President of Rehab Development, and Jeff Wells, Monroe’s Assistant City Manager, received the award during the Main Street Conference held in Mooresville, NC from March 11 to 13.  

Learn more about the award by visiting the NC Main Street & Rural Planning Center website.

The City of Monroe Fire Marshal is enacting an open burn ban prohibiting outdoor fires within the City limits until further notice due to increased fire risk from dry weather conditions.

Prohibited:

• Open burning includes burning leaves, branches or other plant material, and campfires.
• In all cases, burning trash, lumber, tires, newspapers, plastics or other nonvegetative material is illegal. 

Allowed:

• Gas or charcoal grills

No burn permits will be issued during the ban. All burn permits previously issued are suspended until further notice.

This action follows the North Carolina Forest Service ban on all open burning statewide effective 8 a.m. Friday, March 21 until further notice.

Follow Monroe Fire Department on Facebook or visit monroenc.org for the latest updates.

Monroe City Council, at its regular meeting on Tuesday, March 18, unanimously approved a Level II Economic Development Incentive Grant worth up to $114,000 to Southern Electrical Equipment Company, Inc. (SEECO), to relocate its operations from Mecklenburg County to the Monroe Corporate Center. 

SEECO is a certified electrical transmission and substation equipment manufacturer with customers across the U.S. and around the world. The company has been in business since 1920. SEECO currently has locations in Mecklenburg County and Indian Trail, which they plan to consolidate into a single 109,000 sq. ft. facility in Monroe. 

“SEECO’s investment in Monroe is a commitment to innovation, job creation, and long-term partnership with our community. Their presence strengthens our manufacturing sector and reinforces Monroe as a hub for precision manufacturing,” said City Manager Mark Watson. 

The company plans to invest $7 to $10 million at the 15-acre site, creating 71 high-paying jobs with an average annual pay of $64,000 within 3 years. This investment also includes the potential for a workforce development partnership with South Piedmont Community College. 

“In addition to hiring people fresh out of school and working with them to learn skills and trades, we’ve also worked with organizations… to help people get their lives together and move forward. We like to become part of and grow with the community,” said SEECO CEO and Owner Andrew Panto. 

“The City of Monroe is thrilled to welcome SEECO home to the Monroe Corporate Center where they will have the resources, essential transportation, skilled workforce, and economic incentives they need to thrive in today’s economy,” said Monroe’s Strategic Projects Manager Teresa Campo. “This competitive incentive package affirms City Council’s strong commitment to fostering business growth and providing good paying jobs for our residents.”  

The City of Monroe Level II Economic Development Incentive Grant is worth up to $114,000 paid over a five-year period. SEECO plans to complete its renovation of the site no later than December 2025 and relocate all operations to Monroe. 

About the Monroe Corporate Center

The Monroe Corporate Center, strategically located near the Charlotte-Monroe Executive Airport and South Piedmont Community College, is a top-tier industrial park attracting global and local companies. Founded in 1994 with 186 acres, the Monroe Corporate Center has expanded to nearly 500 acres, offering robust infrastructure, including water, gas, electricity, and sanitary sewer. Today, the Monroe Corporate Center is home to a number of manufacturing companies that collectively employ more than 1,300 people.

 Monroe Economic Development fosters a thriving, inclusive economy by attracting diverse industries, supporting local businesses, and cultivating a skilled workforce. Reach out to our Economic Development team today to discover how we can support your business. 

The City of Monroe will complete its annual temporary change in drinking water treatment process on March 31, 2025.

The process began on March 1 when the City switched from its usual disinfectant process, known as chloramination, to using chlorine alone. This is a standard procedure required by the North Carolina Department of Environment and Natural Resources, and helps maintain high water quality in the distribution system.

What to Expect:

• Some customers may notice a slight change in taste, odor, or water color. These effects are temporary and do not impact water safety.
• Your water remains safe for drinking, cooking, bathing, and all other household uses.
• The City will send all customers an annual report card on drinking water quality, and post the report to our website monroenc.org.

For more information, please contact the City of Monroe Water Treatment Plant at (704) 282-4668 or visit monroenc.org.

The City of Monroe is proud to announce Assistant Police Chief William “Rhett” Bolen will succeed retiring Police Chief J. Bryan Gilliard as the Chief of Police effective April 11, 2025. 

Bolen has served in the Assistant Police Chief role since April 2024, and has been with the Monroe Police Department since May 2004 serving as a Patrol Officer, Patrol Sergeant, Training and Recruitment Sergeant, Criminal Intervention Team Sergeant, Criminal Investigations Bureau Sergeant, Task Force Officer with the Homeland Security Gang Unit, Patrol Lieutenant, Patrol Captain, and Special Response Team Commander. 

Bolen holds a Master of Public Safety degree from the University of Virginia, a Bachelor of Science degree in Criminal Justice from Western Carolina University, and an Advanced Law Enforcement Certificate. He is also a graduate of the FBI National Academy and the North Carolina Justice Academy, and currently serves as a General Instructor, Specialized Firearms Instructor, Rapid Deployment Instructor, Physical Fitness Instructor (North Carolina Justice Academy), and an Active Shooter Threat Instructor (Department of Homeland Security). 

“Rhett Bolen has proven himself in service to our City. His impressive qualifications are a reflection of the quality of training, experience, and professionalism that is present within the Monroe Police Department. We’re always pleased when individuals have developed their skill sets to such a high level and are prepared to take on strategic leadership roles based on the merit of their qualifications,” said City Manager Mark Watson.

In his new role, Bolen will give direction and set the service priorities for the Monroe Police Department, which has more than 100 sworn officers and support personnel. 

"I am honored to step into the role of Police Chief. Serving our officers, our community, and our City is a privilege, and I look forward to continuing our commitment to safety, service, and excellence,” said Rhett Bolen. 

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The Monroe Police Department is recognized as an Advanced Law Enforcement Accredited agency by the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA) since 2007. The Monroe Police Department complies with over 400 highest applicable standards to achieve the gold standard accreditation in public safety. 

The Monroe Police Department strives to improve the quality of life of those we serve. It is our primary goal to maintain a secure environment with equal protection under the law for all of our citizens. By developing a partnership with the community, we will provide dedicated service for all persons living, working, and visiting within the City of Monroe.

Monroe City Council participated in an all-day budget workshop in the City Hall Council Chambers on Monday, March 4, to consider their priorities for the next year.

City Manager Mark Watson gave opening remarks about the budget process and reinforced the critical importance of this work session for setting the City's future priorities.

"This is about making our budget the best it can be in terms of meeting your needs and desires for the City of Monroe, and then us incorporating all of that into a final budget," City Manager Mark Watson told City Council.

Manager Watson then invited Union County Tax Administrator Van Harrell to present information on the 2025 property tax reappraisal process and how that could impact the City's budget.

Following the tax presentation, City Council reviewed departmental needs and discussed potential funding priorities for the upcoming fiscal year. Staff provided an overview of essential programs, upcoming capital projects, and operational challenges expected in the next budget cycle.

This workshop marked the first in a series of budget discussions that will take place over the coming weeks. City leadership and staff will continue working together to develop a comprehensive budget that balances fiscal responsibility with the needs of Monroe residents. 

View the 2025 City Council Budget Workshop Presentation (PDF)

The City of Monroe is a Top 10 City for Small Businesses in North Carolina thanks to its low sales tax, population size, and affordable commercial real estate. 

According to a new report from B2B Reviews, the City of Monroe is attractive to small businesses because of its nine percent population increase as well as its low sales tax rate of 6.75 percent. With a population of 37,797 (0.35 percent of North Carolina), the city offers affordable commercial real estate at $22 per square foot. 

"Its proximity to Charlotte allows businesses to attract big-city customers without the high costs," according to the report. 

This comes on the heels of another report naming North Carolina as the #1 state in the U.S. to start a business. 

The City of Monroe proudly supports both hometown businesses and serves as a thriving hub for 17 international companies representing 11 countries across three continents. 

Monroe is the ideal place to start, expand, or relocate international businesses because of the superior business-friendly environment we offer to help companies of all sizes succeed.

Why Choose Monroe?

Monroe exemplifies this success by offering a variety of advantages for businesses:

• Strategic Location: Easy access to major highways, rail, and air transportation, including the City-owned Charlotte-Monroe Executive Airport.

• Thriving Workforce: A talented pool of professionals ready to power your business.

• Pro-Business Climate: Competitive incentives and resources tailored to support your success.

• Quality of Life: A vibrant community with affordable housing, excellent schools, and a range of recreational and cultural amenities.

We’re not just open for business; we’re ready to help you succeed. Explore our opportunities and see why so many companies call Monroe home.

Reach out to our Economic Development team today or visit our website monroenc.org.

Monroe Police Chief J. Bryan Gilliard will retire effective May 1, 2025, after 32 years of service to the City. 

Chief Gilliard was born and raised in Union County and began his career with the City in 1993 as a telecommunicator. He served in various capacities, rising to the rank of Captain in 2007, Assistant Chief in 2010, Interim Police Chief in 2013, and finally Police Chief in 2014. 

Chief Gilliard has led the department through many challenges, changes, and accomplishments, including the following:

• Advancing the use of law enforcement technology and community engagement to improve public safety within the City
• Planning, construction, and opening of the Bobby G. Kilgore Law Enforcement Center
• Earning national accreditation and re-accreditation(s) from the Commission on Accreditation for Law Enforcement Agencies Incorporated (CALEA) since 2007 
• Provided opportunities for law enforcement skills and leadership training that prepared Monroe Police Officers to grow their careers and advance in rank
• Improved retention of experienced Police Officers by providing educational incentives, addressing competitive pay policies, and updating recruiting practices 
• Advocated for improvements in officer protective equipment and a modernized vehicle fleet

Chief Gilliard is a major proponent of higher and continuing education. He earned his bachelor’s degree from UNC Charlotte, his master’s degree from Pfeiffer University, and the Municipal and County Administration course at UNC Chapel Hill in 2016. He also graduated from the FBI National Academy in 2009 and completed the FBI Leadership Development Program in 2017. 

“Serving this City has been the greatest honor of my life. I am incredibly grateful to the men and women of the Monroe Police Department I’ve had the pleasure of serving alongside, and I look forward to their continued success for years to come. I want to thank everyone who supported me and this department for their confidence, trust, and encouragement as we provide essential security and protection for all our residents and visitors,” said Police Chief J. Bryan Gilliard. “I appreciate the support of the citizens of Monroe and their dedication to making Monroe a special place.” 

“Chief Gilliard has selflessly served his department, his City, and his community with honor, courage, and dedication over the last 32 years. We thank him for his service and wish him the best in his well-deserved retirement,” said City Manager Mark Watson. 

Chief Gilliard has served on the Board of Directors for the North Carolina Chiefs of Police Association and the North Carolina FBI National Academy Association. He has served as a board member for United Way, American Red Cross, Alliance for Children, Monroe Rotary Club, and Hospice of Union County. As a lifelong resident of Union County, he and his wife, Crystal, Union County Register of Deeds, live in the Roughedge Community and are members of Bethlehem United Methodist Church. 

The City of Monroe is making significant improvements to its development review and permitting process to enhance efficiency, reduce wait times, and increase transparency for residents, businesses, and developers.

Following direction from City Council at its September 2024 retreat, Assistant City Manager Jeff Wells led a comprehensive evaluation of the City’s permitting operations, including review timelines, internal workflows, and public communication. Wells presented the findings and recommended improvements at the February 11, 2025, Regular City Council Meeting.

 Key Improvements:

• Faster, More Predictable Review Timelines
  • 5 business days for smaller permits (residential, one- and two-family dwellings)
  • 10 business days for larger permits (commercial sites, renovations, erosion control, stormwater)
• Modernized Application Process
  • Introduction of electronic fillable forms, replacing outdated paper-based applications
  • Electronic signatures to speed up approvals and reduce delays
• Enhanced Transparency & Communication
  • Updated website with clearer guidance, workflow charts, and instructional videos
  • Monthly reports to City Council detailing permit activity and review timelines

“Sometimes it would take a week or two just to get those paper permits off the pile and entered into the system. Electronic fillable forms will get this process out of the Stone Age and significantly improve our review time,” said Wells.

To support these improvements, the upcoming budget includes funding for two engineering positions, one fire plan reviewer, and a review process manager. Two of these roles will be funded through the general fund, while the others will be covered by enterprise funds.

“I would like to commend Assistant City Manager Wells and all the department heads that have worked on this process. We expect that this is going to have a significant impact on our business processes,” said City Manager Mark Watson.

Staff will continue to implement the recommended changes, and provide another update to City Council in the near future.

For more information on permits, visit our Permit Center webpage. 

FOR INFORMATION ONLY. NO ACTION REQUIRED FOR MOST CUSTOMERS. 

The City of Monroe will temporarily adjust its drinking water treatment process starting March 1 as part of its annual maintenance routine. This change, which lasts about five weeks, helps maintain high water quality in the distribution system.

During this time, the City will switch from its usual disinfectant process, known as chloramination, to using chlorine alone. This is a standard procedure required by the North Carolina Department of Environment and Natural Resources. 

As part of this process, the City will also conduct fire hydrant flushing on weekends to help distribute the treatment throughout the system.

What to Expect:

• Some customers may notice a slight change in taste, odor, or water color. These effects are temporary and do not impact water safety.
• Your water remains safe for drinking, cooking, bathing, and all other household uses.
• The City will notify customers when the switch back to chloramines is scheduled.

The Water Resources Department will proactively reach out to kidney dialysis patients, fish owners, and certain industries to ensure they are prepared for the change. 

For more information, please contact the City of Monroe Water Treatment Plant at (704) 282-4668 or visit www.monroenc.org.

The City of Monroe’s lakes - Lake Lee, Lake Twitty, and Lake Monroe - will officially open for the 2025 season on Saturday, March 1. The season will run through November 1, 2025. 

Lake Hours & Activities

• Lakes are open from 7 a.m. to 7 p.m. 
  • Lake Twitty: Closed Sunday and Monday
  • Lake Monroe: Closed Wednesday
  • Lake Lee: Closed Sunday and Tuesday
• Boating and fishing are allowed when a Lake Inspector is on duty.
• The closing date may change due to weather or other factors. Any updates will be announced approximately two weeks before the season ends.

Lake Regulations

The lakes are classified as drinking water supply reservoirs, so the City follows state and local regulations to protect water quality. This includes compliance with North Carolina Department of Environmental Quality (NCDEQ) drinking water regulations.

For questions about lake rules and regulations, please contact the Water Resources Department at (704) 282-4601 or visit monroenc.org.