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Brands of all sizes trust Loop to optimize operations across pre-purchase, returns, tracking, post-purchase, and reverse logistics.
All case studies
How Shaping New Tomorrow improved efficiency through automation
Apparel
Happy Returns
How Muscle Nation averages over $3 in upsell revenue per return
Apparel
55%
revenue retention
How Kulani Kinis streamlined international returns with Loop
Swimwear
35.3%
revenue retention
How Aura Bora Created a Retention and CX-Focused Post-Purchase Journey With Loop Order Tracking
Food & Beverage
72%
Open Rate On Transactional Email
How Mini Katana Improved Ticket Response Time 24X and Increased Customer Trust with Loop Order Tracking
Accessories
40%
Decrease in Support Tickets
How Casely reduced WISMO tickets by 76% by combining Loop Tracking and Gorgias
Accessories
76%
Reduction in WISMO tickets
Latico Leathers Drives High-Margin Revenue With Loop Order Tracking
Apparel
30%
Transactional Email CTR
How CurrentBody has reduced WISMO Tickets by 83% with Loop Order Tracking
Skincare
83%
Decrease in WISMO tickets
How Maude Leveraged Loop Delivery Promise to Increase Conversion Rate by 12%
Cosmetics
12%
Lift in product page add-to-cart rate
How Three Bird Nest Transformed Customer Experience with Loop Tracking
Apparel
5%
Weekly reduction in WISMO tickets
How Fresh Clean Threads Leveraged Loop Order Tracking for a 10% Increase on Second Purchase Revenue
Apparel
10%
Lift in second purchase revenue
How Oh Polly boosted NPS by 156% with a revamped returns experience
Apparel
Zigzag
156%
Increase in NPS for returns journey
How Hylo Athletics scales sustainable operations while retaining more revenue with Loop
Apparel
33%
Revenue Retention
How Jones Road Beauty partnered with Loop to retain over $3.1M in a challenging market
Cosmetics
$3.1M
revenue retention
How Mockingbird curbed fraud without hurting the customer experience
Household
Manual
93.84%
Fraud value detection accuracy
Brandon Blackwood hit 30% revenue retention with smart returns strategy
Apparel
30%
Revenue Retention
BullyBillows retained £200K in revenue by switching to Loop
Pets
£200K
in retained revenue over 12 months
How KEEN optimized its global returns strategy with Loop
Footwear
Johnnie-O upgrades its returns experience with Loop
Apparel
Princess Polly boosted returns satisfaction from 80% to 90% with Loop
Apparel
How Topicals enhanced the customer experience with Loop
Cosmetics
75%
drop in return rate
How Progress Jiu Jitsu mastered the return experience with Loop
Apparel
10%
drop in return rate (17% to 7%)
How Clove elevated the customer experience by switching from Happy Returns to Loop
Apparel
49%
revenue retention through exchanges
How Vitality uses Loop + Return Bars to deliver personalization at scale
Apparel
10%
return rate (below apparel industry benchmark of 13%)
How JAXXON uses Loop to optimize operations and increase revenue
Jewelry
9%
increase in exchanges with a tiered bonus credit system
How Tortuga leverages return data to improve product development with Loop
Apparel
Saint + Sofia retains revenue on over half their returns with Loop
Apparel
£69,152
upsell revenue in the last year
How Loop and CB/I Digital Helps Hammitt Retain Over Half a Million Dollars On Returns
Apparel
$583,981
revenue retained from returns
Aviator Nation retains revenue on over half of their returns with Loop
Apparel
64.6%
revenue retained from returns
DUER earned an additional $80,636 in annual upsell revenue
Apparel
$80,636
in last twelve months’ upsell revenue
How Bstore reached an NPS rating of 95 through returns with Loop
Apparel
50%
of revenue retained from returns
Studs generates additional retained revenue on one in five of their returns with Loop
Jewelry
20%
of revenue retained from returns
Loop helps LSKD retain revenue on over half of their returns
Apparel
53.0%
of return revenue is retained
How Coal Headwear embraced automated returns with Loop
Apparel
Narvar
Why Under 5'10 Came Back to Loop - And How They Retain 34.7% of Returned Revenue
Apparel
Redo
34.7%
revenue retention
How Odele personalized their returns experience with Loop
Cosmetics
Manual
How Hedley & Bennett reduced CX support time with Loop
Apparel
How Inherit Clothing Co. reduced refunds by 35% with Loop
Apparel
35%
Refunds reduced by 35%
How Chubbies increased customer lifetime value by 100% with Loop
Apparel
100%
CLV increased by 100%
How Love Your Melon raised $1M for nonprofits with Loop
Apparel
400%
decrease in manual returns support