Retail OEM Sales Representative - Account Manager

Account Manager – OEM Solutions

Position Overview

The Account Manager – OEM Solutions is responsible for growing and supporting OEM Server, Storage, Software, and Networking solutions across a portfolio of retail client partners. These partners range from payment automation providers to technology-driven retail solution companies.

This role focuses on managing existing relationships, identifying expansion opportunities, and collaborating with internal teams to increase OEM solution adoption. The ideal candidate is relationship-focused, proactive, and comfortable working within a retail technology ecosystem.

Key Responsibilities

• Manage and grow OEM server, storage, software, and networking opportunities within assigned retail client accounts
• Support partners ranging from payment automation providers to broader retail technology solution organizations
• Identify upsell and cross-sell opportunities within existing accounts
• Qualify new opportunities and assist in closing deals in partnership with sales leadership
• Collaborate with inside sales, outbound sales, and marketing to drive OEM solution awareness
• Coordinate with OEM partner teams to leverage programs, incentives, and promotional offerings
• Maintain accurate pipeline tracking, forecasting, and CRM documentation
• Provide regular performance and growth updates to sales leadership
• Ensure smooth collaboration with technical configuration and delivery teams to support client success

Qualifications

• 5+ years of experience in IT sales, account management, or technology business development
• Experience supporting retail technology, payment systems, or OEM infrastructure solutions preferred
• Strong communication and relationship-building skills
• Organized, detail-oriented, and able to manage multiple partner accounts
• Results-driven with a focus on revenue growth and customer retention
• High School Diploma required
• Relevant sales or technical certifications a plus

Core Competencies

• Retail technology account management
• Opportunity qualification and pipeline management
• Cross-functional collaboration
• Customer relationship development
• Understanding of OEM programs and solution positioning

Work Environment

• Standard office environment
• Primarily sedentary with occasional movement between work areas
• Frequent interaction with retail client partners, OEM vendors, and internal teams

About Pomeroy:

At Pomeroy, we help our clients innovate, automate, and optimize their evolving infrastructures to achieve digital transformation across the workplace, network, and Hybrid IT platforms. We bring fresh thinking, ideas, and insights to deliver innovation along with expert technology implementation and improved processes that drive agility, productivity, and cost management.