Chief Information Officer

GlobeStar Systems is a leader in integrated clinical communication. Our cornerstone product, Connexall®, is an award-winning Enterprise grade IoT platform, purpose built for the healthcare industry. Connexall® delivers a customizable suite of integration solutions to meet the unique and specific communications requirements of any organization. Connexall® services over 1,500 healthcare providers around the world, helping customers improve clinical workflow and driving better patient and staff outcomes.

Job Title: Chief Information Officer (CIO)

Start Date: Immediately

Location: USA (Remote)

Job Summary

Reporting to the Vice President of Sales – North America, Healthcare, the Chief Information Officer (CIO) is a market facing executive role responsible for driving growth, elevating Connexall’s visibility at the CIO/CTO level, and deepening executive level engagement across the healthcare ecosystem.

This role is not responsible for internal IT operations. Instead, it serves as Connexall’s senior information and technology voice to the market to engage healthcare technology leaders, shaping Connexall’s presence in the industry, and partnering with Sales, Marketing, Product, and Clinical teams to align product capabilities with customer needs and operational priorities. This role is focused on sales enablement at the senior leadership level.

Primary Responsibilities

• Partner with the executive leadership team to shape and execute Connexall’s growth strategy, including expansion into new markets, customers, and strategic partnerships
• Support sales and business development efforts through executive relationship-building with health systems, vendors, and industry partners
• Engage with prospective customers to understand their technology challenges and align Connexall’s solutions to their strategic priorities
• Support existing customer growth by partnering with Account Executives and Account Managers to build C-level relationships and elevate Connexall’s strategic presence.
• Collaborate with the CNIO, VP of Sales, SVP Sales and Marketing, and CEO to enable lead generation and pipeline development by influencing executive decision-makers throughout the sales cycle
• Engage confidently with C-suite and senior stakeholders in hospitals, health systems, IDNs, and LTC facilities.
• Participate in executive presentations, product demonstrations, discovery sessions, and proposal development.
• Partner with Account Executives, Account Managers and Sales Directors to support pipeline development, deal strategy, and opportunity progression.
• Contribute technical and strategic insights to proposals, RFP responses, and solution design to ensure alignment with customer priorities and regulatory requirements.
• Provide technical and market feedback to Product, Leadership, Sales and Marketing teams to inform roadmap and positioning.
• Provide strategic input on market trends, customer feedback, and competitive insights to inform product positioning and go-to-market strategies.
• Represent Connexall at CHIME and other healthcare technology conferences, forums, and industry events.
• Build credibility and awareness for Connexall by engaging directly with external CIOs, CMIOs, CNOs, CNIOs, IT Leaders, and other healthcare executives.
• Act as a trusted advisor and peer to customer executives, providing insight into healthcare interoperability, clinical workflows, and digital transformation.
• Position Connexall as a thought leader within the clinical care and healthcare IT community.
• Clearly articulate the business, clinical, and operational value of Connexall’s platform within complex healthcare environments.
• In partnership with Sales and Marketing, translate technical capabilities into outcomes-focused messaging tailored to executive audiences.
• Stay current on healthcare technology trends, regulatory changes, and market dynamics impacting healthcare.
• Provide executive-level input to product, clinical, sales, and marketing teams based on market intelligence and customer feedback.
• Support go-to-market messaging by ensuring consistency between customer needs, product capabilities, and business strategy.
• Work closely with the CNIO, VP of Sales, SVP Sales and Marketing, and CEO to align digital strategies with clinical priorities.
• Ensure seamless integration of technology platforms, cybersecurity compliance, and innovation roadmaps that support clinical workflows and enhance patient outcomes.
• Align priorities and operational activities with internal Connexall departments and teams
• Evolve this role with a longer-term view, enhancing and adjusting accountabilities as needed to increase the sales pipeline and deals closure rate
• Other duties as required

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Healthcare Administration, Business, or a related field required
• Master’s degree preferred (e.g., MBA, MHA, MS in Health Informatics, or equivalent)
• 15+ years of progressive leadership experience in healthcare technology, health IT, or digital health environments
• Prior experience serving as a CIO, Deputy CIO, CTO, Chief Digital Officer, or equivalent senior executive role within a healthcare organization, health system, or healthcare technology vendor
• Demonstrated experience engaging with C-suite executives in complex healthcare environments
• Proven track record supporting business development, revenue growth, or strategic partnerships in a customer-facing role
• Strong understanding of acute care operations, clinical workflows, interoperability, and healthcare IT ecosystems
• Exceptional communication and executive presence, with the ability to influence and advise senior decision-makers
• Comfortable representing an organization externally as a thought leader and trusted industry peer
• Executive presence with the ability to build credibility and trust quickly at the C-suite level
• Strong consultative selling and relationship-building skills
• Ability to translate complex technical concepts into clear business and clinical value propositions
• Strategic thinker with a growth-oriented mindset and strong commercial acumen
• Exceptional verbal, written, and presentation skills tailored to executive audiences
• High emotional intelligence, with the ability to influence without authority
• Collaborative leadership style with the ability to align cross-functional teams to shared objectives
• Comfortable operating in ambiguity and adapting to evolving market and customer needs
• Strong judgment, discretion, and professionalism when representing Connexall externally

Benefits:

• Competitive annual salary
• A rich benefits package, including medical, dental, life, and disability insurance
• Retirement Savings Plan with employer contributions
• Paid Time Off (PTO) and company paid holidays
• Professional Development & Training Opportunities
• Education Reimbursement Program
• Flexible Work Arrangements (Hybrid/Remote options where applicable)
• Collaborative & Inclusive Work Environment