Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!
Job Description
As an Analyst in Research Science, you will be responsible for managing end-to-end research projects that inform Domino’s marketing and advertising strategies. This involves collaborating with internal business partners to define research objectives, creating research briefs, configuring and launching surveys, analyzing data, and sharing results with the team and marketing leaders. You will also help maintain a focus on consumer trends by curating secondary insights and industry news and supporting various ad hoc initiatives.
Main Responsibilities
Consumer Research Project Management (70%)
Lead quantitative consumer research projects that inform Domino’s marketing decisions. Recent and ongoing work includes advertising copy testing across multiple channels, concept testing, and brand positioning. Responsibilities include day-to-day project management, maintaining relationships with vendors and internal partners, managing project schedules and budgets, developing and reviewing research materials (such as briefs, screeners, and questionnaires), deploying surveys, analyzing data, identifying key insights and recommendations, crafting narratives, and presenting findings to internal and agency partners, as well as leadership.
Ad Hoc Project Support Across the Research Science Portfolio (30%)
Support both qualitative and quantitative consumer research activities that drive strategy and marketing at Domino’s. Monitor industry trends and the competitive landscape, curate a monthly newsletter for the Marketing team, and respond to ad hoc questions from team members as needed.
Qualifications
At least 1 year of primary consumer research experience and data analysis experience.
Bachelor’s degree in Business, Marketing, Advertising, Psychology, Market Research, or a related field.
Excellent attention to detail, strong organizational skills, and effective written and verbal communication abilities.
Ability to tell compelling stories using data and insights.
Strong proficiency in Microsoft PowerPoint and Excel (including pivot tables, formulas, and basic data cleaning).
Foundational skills with key tools (see list at end).
Willingness to travel periodically within the US (typically 3–5 days per trip, covering 2–3 locations).
Spanish fluency is considered a plus, as the role supports research for Hispanic consumer segments.
Experience in restaurant or retail food companies is preferred.
Preferred Technical Skills
Data Management & Analytics: Excel, SQL, Databricks, Python, R
Survey & Research Platforms: Qualtrics, and similar software
Data Visualization & BI Tools: Tableau, Power BI, or equivalent