Rickey Messick

Tomorrow, Russell Teague teams up with healthcare industry leaders Jeff Hatfield, Mel J. Tobias, MBA, PMP®, Phil Gansz and Timothy Freedman at the HIMSS Georgia Chapter/GHA symposium to discuss best practices for EHR implementations. The panel will discuss how a proper security strategy can turn potential disruptions into seamless transformations. #HealthcareInnovation #EHR #HealthcareSecurity

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Hidden Pitfalls in EMR Transitions Not all EMR transitions are created equal. Watch out for these common pitfalls that can derail your project: ·        Complex data migration ·        Poor change management planning ·        Hidden costs beyond licensing ·        Workflow mismatches ·        Overbooked vendors with limited capacity The key? Plan early, ask hard questions, and partner with experienced vendors. #HealthcareIT #EMRSelection #CPSI #DigitalHealth #RevenueCycle

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System Discovery   I’ve found that fixing RCM doesn’t start with technology, it starts with visibility. Before you fix RCM, you need to understand your system. Too often, we inherit workflows with “hidden” gaps that quietly cause denials, delays, and lost revenue. Those gaps rarely show up in the dashboards. You have to go looking for them. Blue Eagle SMEs bring the experience of 20+ hospitals to uncover: •          Broken processes •          Inefficient workflows •          Revenue leaks Discovery is the first step to transformation. In my experience, getting the right experts in early makes all the difference. #RevenueCycleManagement #HealthcareOptimization #HospitalFinance #BlueEagleConsulting

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Two weeks behind on MRI and CT authorizations. Patients walking out. Staff overwhelmed. That was the reality for Tennessee Orthopaedic Alliance. Then they implemented #Infinx. With automation and an EHR integration, they cut processing time from days to hours—and cleared their entire backlog in a week. Here’s how they turned it around: https://hubs.li/Q03g_0wZ0 #CustomerSuccess #PriorAuthorization

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From data silos to real-time Patient 360°—see how our client Baptist Health Jacksonville overcame legacy systems using Snowflake, Salesforce, and Tableau to deliver best-in-class patient experiences and measurable impact: 🏥 10x faster campaign generation 📈 200% increase in primary care follow-up conversions ⏱ 25% reduction in wait times Read the story: https://lnkd.in/gY9iH8wR #Salesforce #Snowflake #DataModernization #Tableau

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If your MSSP ACO isn’t proactively preparing for 2025 eCQM reporting, you risk quality scores—and shared savings. Dive into our guide for step-by-step strategies, breaking down how to consolidate data from multiple EHRs, identify quality gaps, generate compliant QRDA-III & JSON files, and so much more. Learn what’s at stake and how to succeed with these six simple steps: https://okt.to/bjnAPs #eCQM #MSSP #ACOs #QualityReporting #ClinicalData

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This statement on information blocking could disrupt EHR vendors’ plans to corner the healthcare data exchange market. Here’s some quick background: EHR vendors like Epic, eCW, and Cerner set up (or are setting up) Qualified Health Information Networks (QHINs) that connect with other QHINs to form a national data exchange network. Healthcare provider organizations must decide whether to participate in the national network, and if they do, whether to join the QHIN that their EHR vendor offers or an independent one. It would have been tempting for the EHR+QHIN vendors to strongarm their provider clients into proprietary QHINs. The EHR vendors could have said things like: 🫸 “Choose our QHIN or you will be on your own to bring data from the national network into the EHR.” 💰 “You will have to pay us so much to ingest data from a competitor QHIN that you might as well join ours.” 🏆 “Joining our QHIN may be costly, but it would help you qualify for our Super Amazing Client Program and avoid costly EHR penalties. And we’ll waive our QHIN costs for a year or two.” ⏳“You could submit a request to bring data from a competing QHIN into the EHR, but it’s not really a priority for us and could take a while. Just join our QHIN.” The section of the FAQ document pictured below says that attempts to limit their customers’ ability to select a QHIN would be considered information blocking. EHR vendors that engage in such behavior could face monetary penalties and legal consequences. I agree with this guidance from ASPT/ONC. Providers and other organizations should be able to select the QHIN that offers the best services at the lowest price - not the QHIN that has the most leverage. EHR vendors that offer QHINs already have systems to connect with other QHINs to bring data into the EHR from the national network. They should allow their provider partners to bring life-saving clinical data into the EHR without forcing them into their QHINs. I’m looking forward to seeing whether the four-sentence FAQ response from ASTP/ONC will change the direction of the market on this. Perhaps you are reading this differently. What do you think? Will the EHR+QHIN vendors still convince most providers to join their QHINs? https://lnkd.in/gwgJTSvC

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The Hidden Weight of Being an Epic Analyst (and How We Push Back Against Burnout) Burnout in healthcare IT is real—and not just for clinical staff. As Epic Analysts, we live in the gray zone between clinical operations and technical infrastructure. We troubleshoot issues in real-time, support users, and constantly adapt to shifting demands. One of the most quietly exhausting parts of the job? Navigating Epic TS tickets with support staff who may be new or unfamiliar with the intricacies of the issue. Add to that Galaxy documentation that often only scratches the surface—and sometimes feels like it’s intentionally withholding just enough detail—and it can feel like we’re running in place. But we don’t give up. We keep building, testing, breaking, and rebuilding—because we care about what we do and who we do it for. So how do we combat burnout in this space? Here are a few ways that help: ➡️Lean on your analyst tribe. A quick screen share or Teams/Slack message with a colleague can save hours of frustration—and sometimes just talking it out lifts the weight. ➡️Document what Epic won’t. Build your own internal playbooks and knowledge bases. What starts as a workaround today becomes someone’s lifesaver tomorrow. ➡️Set boundaries. Not every issue is a fire. Not every ticket is urgent. Take breaks, log off on time, and protect your mental space. ➡️Celebrate the small wins. That weird bug you finally squashed? That provider workflow you simplified? They matter. Own those moments. ➡️Advocate for better. Push for improved transparency, more robust documentation, and better training—not just for analysts, but for Epic TS teams too. To my fellow analysts out there: If you're feeling drained, know that you're not alone. Your resilience, resourcefulness, and care are seen—and deeply appreciated. Let’s keep sharing, supporting, and uplifting each other. Because when we build each other up, the work gets lighter—even if the job doesn’t. #EpicAnalyst #HealthcareIT #BurnoutAwareness #ClinicalInformatics #EpicEMR #SupportEachOther #WeAreTheWorkflow #HealthIT

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Client Success Story: Epitec recently partnered with a health services client to transform their data and reporting capabilities. This included real-time Power BI dashboards, improved data accuracy, and enhanced decision-making across the organization. Key Deliverables: - Integrated three Electronic Medical/Health Record (EMR / EHR) systems into one centralized reporting solution. - Automated workflows and standardized data across service lines. - Provided scheduling optimization, productivity monitoring, and increased visibility for leadership. Epitec resources significantly enhanced the organization’s operational efficiency and decision-making capabilities. If you are looking to modernize your data infrastructure, contact a member of our team and learn how we can help your company achieve results like this. #DataIntegration #HealthcareIT #Epitec

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How will #AI affect workload in the #revenuecycle? Sarah McGoldrick, executive director of finance at Singing River Health System, sees AI as a way to lighten the burden of repetitive tasks so teams can do more meaningful work. Hear her thoughts in this short video. #AIinRCM #R37 #HealthcareInnovation #SmartOrchestration Singing River Health System

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Every value-based care contract is different, so using the same template every other payer or provider uses to try and forecast performance and settle contracts just doesn’t work.       Hear from Xiao (Ivy) Peng, Director Product Manager of Analytics Product and Software, as she provides Tracy Hernandez, Director of Content Marketing, with insight on why Cedar Gate's 𝗖𝗼𝗻𝘁𝗿𝗮𝗰𝘁 𝗠𝗼𝗱𝗲𝗹𝗲𝗿 is built differently and designed for a VBC world.  🔗 https://lnkd.in/dnk6rarw    #ValueBasedCare #HealthcareAnalytics #VBCPerformance #CedarGate #HealthTech #HealthcareIT #VBC #VBCContractModeling 

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In a recent article featured in Becker's Healthcare, Carolyn Fallon and John Randzo from our Sunrise team discuss how leveraging a single platform for #RevenueCycleManagement (RCM) can lead to more efficient workflows, enhanced data integrity and reduced vendor dependencies. Discover how improvements in patient registration and scheduling can improve accuracy and streamline processes within your organization. Read the full article here: https://hubs.li/Q03fP4Hf0 #Healthcare #Innovation #DataIntegrity #Efficiency #BeckersHealthcare #RCM #SunriseEHR

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