“We have been using iMedia for years and they have always been helpful, professional and prompt.“
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Reliable VoIP and unified communications, one fixed fee, unlimited support, seamless teamwork.
Reduce communication downtime, clients see a 75% drop in IT issues within 3 months of switching to iMedia Technology.
Enjoy unlimited support with a 3-minute average response time, ensuring quick resolution for any user questions or problems.
Empower your hybrid workforce with secure, cloud-based calling and collaboration from anywhere, on any device.
Rely on a proven onboarding process that delivers smooth transitions, with 68.5% of issues resolved on the first call.
Benefit from no long-term contracts, flexible agreements and a 98.3% customer satisfaction rating build lasting trust.
Real results from companies who rely on unified communication to stay productive
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“I cannot say enough about the professional attitude and quick service!”
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
Integrated collaboration and proactive support solutions
Experience fully integrated VoIP phone systems that replace outdated PBX hardware and enable crystal-clear calling from any device. Your team benefits from features like call forwarding, voicemail-to-email, auto-attendants, and mobile apps, all configured and maintained by experienced engineers. Every deployment is tailored for reliability, with ongoing management and upgrades included in your fixed fee.
Empower your organization with a unified communications platform, combining video, chat, file sharing, and collaboration tools in one place. Streamline meetings, improve internal communication, and keep projects moving, whether your team is on-site or remote. Integration with Microsoft 365 ensures familiar, user-friendly experiences and secure, centralized management.
Onboarding is stress-free and transparent. Enjoy a detailed 90-day plan, including a full audit of your current systems, clear migration steps, and comprehensive staff training. The transition is handled by a team with over 60 years of combined experience, minimizing downtime and ensuring everyone is ready to leverage new tools from day one.
Receive unlimited support for your unified communications environment. Calls are answered live during business hours, with 3-minute average response times and most issues resolved on the first call. Enjoy the confidence of knowing expert help is always available, on-site or remotely, without extra charges.
Safeguard your communications with robust security measures. iMedia Technology educates your team on emerging threats, like malicious QR codes, and implements encryption, access controls, and proactive monitoring to defend against cyber risks. Your business stays connected and protected at every step.
Gain full flexibility with no long-term contract lock-in. All agreements allow you to leave with 60 days’ notice, and regular account reviews ensure your system continues to meet your needs. This client-first approach builds trust and long-term value without restrictive commitments.
Unlock the power of unified business communications with a single, reliable provider. VoIP and Unified Communications from iMedia Technology combine voice, video, chat, and collaboration tools into one platform, accessible anywhere. Eliminate legacy phone limitations, boost team efficiency, and enjoy proactive support with a flat, predictable fee. Experience seamless onboarding and ongoing optimization, all managed by a team with decades of proven expertise.
Stay ahead of communication threats and disruptions. iMedia Technology not only delivers high-quality VoIP but also protects your business from evolving risks. Proactive monitoring, security education (like warning about malicious QR codes), and robust backup ensure your communications remain secure, available, and resilient, even as cyber threats change.
Streamline business communications and empower your team with reliable VoIP solutions.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
VoIP and Unified Communications from iMedia Technology integrate voice, messaging, and collaboration tools into one seamless platform. This means your team can connect from anywhere, on any device, without worrying about traditional phone system limitations. Enjoy reliable service, simplified management, and ongoing support, all included in a fixed monthly fee for complete peace of mind.
Switching to iMedia Technology’s VoIP service is designed to be smooth and non-disruptive. Your migration is fully managed, including system setup, training, and ongoing support. Most clients report a seamless transition with minimal downtime, thanks to a proven onboarding process and experienced team that handles every detail for you.
Yes, iMedia Technology’s VoIP and Unified Communications solutions support both in-office and remote teams. Secure cloud-based systems let your staff access calls, meetings, and collaboration tools from anywhere, keeping everyone connected and productive whether working at home or in the office.
Support is included in your fixed monthly fee, covering unlimited remote and on-site help within the local area. Calls are answered live during business hours, and most issues are resolved on the first call. You’ll always have access to a dedicated, experienced team for any questions or troubleshooting needs.
Your business data and communications are protected by robust security measures, including encryption and regular monitoring. iMedia Technology also educates clients about emerging threats, such as malicious QR codes, to help keep your organization safe from evolving cyber risks.
