“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
Eliminate hidden risks and maximize vendor value with a fixed-fee, expert-led audit.
Uncover security gaps in your IT vendors, 98.3% client satisfaction proves our clear, actionable results.
Reduce recurring IT issues by 75% in 3 months, measured and documented after every audit.
Get unbiased, expert recommendations, no long-term contracts required, just transparent advice.
Review compliance and contract risks, 27 years of IT experience ensures nothing is overlooked.
Streamline costs and vendor management, used by 57 Massachusetts companies for measurable savings.
Hear how clients improved security, efficiency, and peace of mind with iMedia Technology
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“I cannot say enough about the professional attitude and quick service!”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
Comprehensive risk assessment and vendor optimization
Every vendor audit starts with a detailed data collection phase. Our experienced team reviews all your IT vendor relationships, gathers contract details, assesses service levels, and maps out integration points. This step ensures every risk and opportunity is identified, setting the foundation for a thorough and actionable audit report. You benefit from a transparent view of your entire vendor ecosystem.
Expert engineers conduct in-depth risk and compliance assessments, examining each vendor for security gaps, regulatory compliance, and performance consistency. Deliverables include a clear risk matrix, compliance checklist, and prioritized recommendations to protect your business and satisfy industry requirements.
Contracts and service agreements are reviewed for hidden costs, SLA gaps, and opportunities to renegotiate terms. You receive a detailed summary highlighting savings opportunities, contract risks, and options for improved service alignment, backed by decades of IT procurement expertise.
Technical integration analysis ensures your vendors are working together efficiently and securely. This includes checks for redundant tools, unsupported systems, and misaligned processes. The result: a streamlined IT environment that reduces friction, lowers costs, and boosts reliability.
You get a clear, prioritized roadmap for remediation and improvement. Each recommendation is matched to business needs and risk level, so you can make fast, informed decisions. Guidance is practical and actionable, never generic, driven by a deep understanding of local business realities.
Ongoing support is available to help you implement changes, renegotiate contracts, or transition to new vendors if required. With no long-term commitment, you maintain full control and flexibility, while benefiting from expert guidance at every step.
Vendor audits protect your business from costly risks and inefficiencies. iMedia Technology’s fixed-fee audits deliver a comprehensive review of your IT vendors, uncovering security vulnerabilities, compliance gaps, and hidden costs. Every audit is led by senior engineers, leveraging decades of experience to deliver transparent, actionable reports, so you can make confident, data-backed decisions that safeguard your operations and support growth.
Every audit is designed for minimal disruption and immediate value. You’ll receive a clear timeline, frequent updates, and a prioritized roadmap, backed by iMedia Technology’s proven process and local expertise. With contracts that never lock you in, and a 98.3% satisfaction rate, you can trust your vendor audit delivers practical outcomes and peace of mind.
Gain clarity on your vendors and reduce IT risk, schedule a 30-minute audit call now.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
A vendor audit is a comprehensive review of your third-party IT suppliers to verify their security, performance, and compliance. It helps you identify risks, streamline costs, and ensure every vendor meets your business and industry requirements. With iMedia Technology, you get clear, actionable insights tailored to your business goals.
You benefit from improved security, reduced risk, and more reliable vendor relationships. The audit identifies gaps, streamlines your costs, and gives you a clear strategy for managing vendors. You can expect measurable improvements in IT performance and better alignment with your business objectives.
The process typically includes data collection, a detailed review of contracts and service levels, technical assessments, and risk analysis. You will receive a clear report with prioritized recommendations, so you know exactly where improvements are needed and how to make them.
Most audits are completed within 2 to 4 weeks, depending on the number and complexity of your vendors. You’ll get a transparent timeline at the start, and iMedia Technology ensures the process is efficient and minimally disruptive to your operations.
All recommendations are presented in a clear action plan. iMedia Technology can help you implement changes, renegotiate contracts, or transition to more secure and reliable vendors as needed. Ongoing support ensures your improvements stick.