“We have been using iMedia for years and they have always been helpful, professional and prompt.“
- Compliance Audit
- Cyber Insurance Audit
- IT Security Audit
- Legacy System Assessment
- IT Cost Assessment
- Cloud Services
- Cloud Hosting
- Cloud Providers
Eliminate IT headaches in pharma and med tech with unlimited fixed-fee support and proven results.
Reduce recurring IT problems by 75% in the first three months, measured and reported for full accountability.
Enjoy a 3-minute average response time to support requests, keeping your team productive and secure.
Benefit from a predictable, fixed fee per user with unlimited on-site and remote support, no surprise costs.
Seamless cloud migration and staff training ensure your transition is smooth and disruption-free.
98.3% customer satisfaction and 9-year average client retention demonstrate proven value and trust.
Seamless migrations, rapid results, and responsive support, clients share their experiences.
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“I cannot say enough about the professional attitude and quick service!”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
Comprehensive solutions for healthcare and life sciences
Comprehensive IT support covers all pharma and med tech needs, unlimited on-site and remote assistance, proactive monitoring, and rapid issue resolution, all for a fixed monthly fee per user to eliminate surprises and ensure total coverage.
Expert cloud migration includes a full IT audit, custom solution design, proprietary migration, validation, staff training, and ongoing optimization, ensuring a seamless transition with minimal disruption and maximum security for sensitive data.
Instant-response backup and disaster recovery systems protect critical healthcare and research data, with daily backup monitoring and test restores to guarantee business continuity and regulatory compliance at every step.
vCIO-led IT strategy and budget planning deliver tailored technology roadmaps, regular account reviews, and clear performance reporting, empowering you to make informed, strategic decisions for your growing business.
Security services address evolving threats, including email and QR code phishing scams, with layered protection, employee training, and constant vigilance to defend against cyber-attacks targeting pharma and med tech environments.
Hybrid workforce optimization enables secure, seamless collaboration for remote and in-office staff, leveraging cloud desktops and Microsoft 365 to enhance productivity and simplify IT management in regulated industries.
Healthcare compliance support ensures alignment with HIPAA and industry regulations, providing documentation, audit assistance, and proactive risk management to keep your organization inspection-ready and secure.
Structured onboarding guarantees a smooth start, detailed surveys, transition planning, and clear communication with your previous provider eliminate friction and ensure a successful first 90 days.
Ongoing education and user training include onboarding for cloud platforms, Microsoft Copilot, and security best practices, empowering your staff to leverage technology confidently and safely.
Protect your business and patients with instant-response backup and data recovery built for healthcare. iMedia Technology delivers robust solutions that minimize downtime, ensure compliance, and keep critical systems running. Every client receives daily backup monitoring and test restores, with expert support always available to safeguard your data and continuity.
Empower your workforce with Azure cloud desktops and servers designed to support hybrid and remote teams. iMedia Technology’s cloud experts guide you through assessments, migration, and ongoing optimization, helping you choose the right mix of cloud, on-premise, or hybrid infrastructure to drive efficiency and collaboration.
Find out how proactive IT management can reduce risk and improve compliance.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
Switching IT providers can feel risky, but iMedia Technology’s proven onboarding process ensures a smooth transition. The team resolves outstanding issues left by previous providers and creates a tailored strategy, most clients see a 75% drop in IT problems within the first three months. You’re never locked into a long-term contract, just a 60-day notice if you wish to leave.
All support is delivered for a fixed monthly fee per full-time employee, with unlimited on-site and remote assistance included. This “all-you-can-eat” approach means no surprise bills or hidden costs. Clients benefit from responsive help, calls are answered live during business hours, and most issues are resolved within an hour on average.
Clients are never locked into long-term contracts. Every agreement allows you to leave with a simple 60-day notice, providing total flexibility and peace of mind. This ensures a fair, partnership-based relationship and keeps iMedia Technology committed to delivering measurable value every month.
iMedia Technology specializes in healthcare IT, providing instant-response backup, data protection, and seamless cloud migration. The team is experienced in supporting complex compliance requirements, ensuring your organization stays secure and operational, even during disasters. Your critical systems and patient data are protected at every step.
Expect fast, reliable support, calls are answered live during business hours, with an average three-minute response time and most issues resolved in under an hour. 68.5% of tickets are solved on the first call, so your team stays productive with minimal downtime.
