Unlock effortless Microsoft integration with fixed-fee unlimited IT support from iMedia Technology.
Technical issues drop by up to 75% in the first three months, with an average of 68.5% of tickets resolved on the first call.
Get a fully managed Microsoft ecosystem, cloud, security, and support, included for one flat monthly fee per user.
Experience fast onboarding: two accounts onboarded per month, with a 90-day detailed ramp-up and minimal disruption.
Stay flexible: all agreements allow you to leave with 60 days’ notice, with no long-term lock-in or hidden charges.
Benefit from local, live support with a 3-minute average response time and a 98.3% customer satisfaction rating.
Hear how effortless transitions and responsive support drive success
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“I cannot say enough about the professional attitude and quick service!”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
Expert support across all Microsoft platforms
Get expert-led Microsoft 365 migration and deployment, covering email, files, Teams, and collaboration tools, ensuring a smooth, interruption-free move for your staff.
Benefit from Azure cloud desktops and servers, with secure access from anywhere, built-in redundancy, and ongoing optimization for hybrid and remote teams.
Protect your Microsoft environment with advanced security, daily backup checks, phishing prevention, QR code threat education, and rapid incident response.
Experience local, live support for all Microsoft issues, with an average 3-minute response time and unlimited on-site and remote help for every user.
Receive a structured, phased onboarding process, including IT audits, documentation, and staff training, to ensure a seamless Microsoft transition and ongoing performance.
Enable productivity with Microsoft Teams, SharePoint, and OneDrive collaboration tools, optimized for your business and supported by ongoing training and guidance.
Leverage the power of Copilot AI and automation with custom no-code AI agents in Microsoft Copilot Studio, bringing intelligent workflow automation to your business.
Rely on a vCIO-led IT strategy that aligns Microsoft technology with your budget, industry best practices, and long-term goals, including regular reviews and metrics.
Enjoy flexible, fixed-fee agreements with no long-term commitment, leave with 60 days’ notice and never worry about unexpected charges or hidden costs.
Transform your business with secure, reliable Microsoft Solutions built for growth. iMedia Technology delivers unlimited support, rapid response, and cloud migration expertise, all for a fixed monthly fee. Every client receives a detailed onboarding plan, proactive IT management, and personalized strategy from an experienced team dedicated to measurable results. Enjoy seamless transitions, reduced technical issues, and ongoing optimization that keeps your Microsoft environment secure and productive.
Rely on proven expertise and results: With 27 years in business, iMedia Technology supports over 850 end users and 57 local companies with Microsoft-focused IT solutions. Clients experience an average reduction from 2.1 to 0.4 issues per employee within 90 days, and benefit from industry-leading client retention. Enjoy transparency, operational metrics, and a consultative approach at every step.
Experience a seamless Microsoft migration and proactive support for your business.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
Microsoft Solutions from iMedia Technology include cloud migration, Azure desktops, security, and full managed IT support. Every service is fixed-fee and unlimited, so your business gets everything needed for secure, productive collaboration. You receive seamless onboarding, strategic technology planning, and ongoing local support backed by proven results and measurable metrics.
Switching to iMedia Technology is simple and stress-free. The onboarding process is structured in phases, with detailed planning, clear communication, and direct coordination with your current provider. Most clients experience a smooth transition with minimal downtime, and see a rapid reduction in IT issues within the first three months.
Support is unlimited during business hours and includes both remote and on-site help within the local area. Calls are answered live, with an average 3-minute response time. Most requests are resolved on the first call, and ongoing optimization keeps your Microsoft environment running reliably and securely.
Security is a top priority. iMedia Technology implements advanced Microsoft security features, monitors for threats, and educates your team about risks like phishing or malicious QR codes. Daily backup checks and test restores protect your business, while guidance is always available to answer safety questions.
Yes, Microsoft Solutions from iMedia Technology are delivered at a fixed monthly fee per user, with no hidden costs or long-term contracts. All clients benefit from comprehensive support and can leave with just 60 days’ notice, ensuring flexibility and peace of mind for your business.
