Boost business productivity and security with expert Exchange management, fixed-fee, unlimited support.
Eliminate downtime and email disruptions with expert-managed Exchange and 3-minute average support response.
Ensure business continuity with daily backups, test restores, and proactive Exchange monitoring.
Protect sensitive data with advanced anti-phishing, spam filtering, and compliance-ready Exchange security.
Streamline collaboration with shared calendars, contacts, and seamless device synchronization.
Gain predictable IT costs with a fixed-fee, unlimited support model trusted by 57+ Massachusetts companies.
Discover how business email, security, and support exceed expectations
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“I cannot say enough about the professional attitude and quick service!”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
Expert support across all Exchange features
Comprehensive Exchange migration services move your business email, contacts, and calendars securely, minimizing downtime and ensuring a smooth experience for every user, guided by certified experts with a proven track record.
Ongoing Exchange management includes proactive monitoring, security updates, and troubleshooting, so your communications stay reliable and your team remains productive at all times.
Unlimited support, on-site and remote, ensures fast response (3 minutes on average) and first-call resolution for most Exchange issues, all included in your fixed monthly rate.
Advanced security features protect your business from phishing, spam, malware, and unauthorized access, leveraging the latest Microsoft Exchange controls and proactive threat monitoring.
Daily backups and regular test restores safeguard your Exchange data, maintaining business continuity and compliance with industry best practices and regulations.
Seamless integration of Exchange with Microsoft 365 ensures your team benefits from shared calendars, contacts, and collaboration tools across all devices.
Structured onboarding includes a 90-day transition plan, clear communication, and end-user training to help your team adopt Exchange efficiently and confidently.
Regular account reviews and reporting allow you to track performance, identify opportunities for improvement, and benchmark your Exchange environment against industry standards.
Flexible contracts, never lock-in, mean you can leave with 60 days’ notice, providing you with confidence and full control over your Exchange services.
Microsoft Exchange services empower your business with secure, reliable email and collaboration, delivered by a team with over 60 years of combined experience. Enjoy unlimited support, proactive monitoring, and seamless migration. All Exchange management is included in your fixed monthly rate, so there are no unexpected costs. Greater productivity, less downtime, and total peace of mind come standard.
Every Exchange service is tailored for business-grade security and compliance. Enjoy anti-phishing, spam filtering, and advanced permission controls. Regular account reviews and a consultative approach ensure your Exchange environment aligns with your business goals and industry standards, giving you strategic value and measurable results.
Experience reliable business email and seamless migration, book a consult to learn how.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
Microsoft Exchange services ensure secure, reliable business email, shared calendars, and collaboration tools. With expert migration, round-the-clock monitoring, and proactive support, your team stays connected and productive. Everything is delivered with a predictable, fixed fee, no surprises and no limitations on support within your service area.
Transitioning to Exchange with iMedia Technology is seamless. You’ll receive a clear onboarding plan, regular updates, and hands-on support. Most clients are fully operational within 30 days, minimizing downtime and ensuring a smooth experience for your team. All migrations are handled by seasoned professionals for peace of mind.
Yes, all Exchange support is included in your flat monthly rate. Unlimited on-site and remote support ensures that every issue, big or small, is addressed quickly, with an average response time of 3 minutes and most tickets resolved on the first call. No hidden fees, just expert service.
Your email and data are protected with daily backups and regular test restores, ensuring business continuity. Advanced security features like anti-phishing and spam filtering safeguard your communications, and compliance support keeps your business in line with regulations, all managed proactively by experienced IT professionals.
Exchange services are an integral part of iMedia Technology’s fixed-fee managed IT model. You receive comprehensive coverage for all users, with no a la carte or partial options, just a full-service solution designed for reliability, security, and value.
