Eliminate IT headaches with unlimited, fixed-fee support from a trusted partner.
Experience an average 75% reduction in IT issues within three months, backed by measurable reporting and expert support.
Benefit from a 3-minute average response time for support requests, keeping your team productive and confident.
68.5% of tickets are resolved on the first call, minimizing downtime and disruption for your business operations.
No long-term contracts, enjoy flexibility with only a 60-day notice required to cancel your agreement.
Structured onboarding ensures a smooth transition with a dedicated team and fully documented technology strategy.
Discover how marketing firms thrive with seamless IT transitions and support.
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“I cannot say enough about the professional attitude and quick service!”
Expert support across all IT domains
Get unlimited onsite and remote support for your entire marketing team, all at a fixed monthly fee, no surprise costs or hourly charges.
Benefit from structured onboarding, including a full IT audit, seamless data transfer, and thorough documentation to ensure a smooth start.
Access expert cloud migration, from initial assessment and architecture design to data migration, system validation, and post-launch training.
Leverage Azure cloud desktops and servers to enable secure remote work, boost collaboration, and simplify device management.
Tap into vCIO services for ongoing IT strategy, budget planning, and regular account reviews, tailored to marketing business needs.
Stay protected with daily backup checks, test restores, and instant-response recovery systems to safeguard marketing data and assets.
Rely on rapid, live support, calls answered during business hours and most issues resolved on the first contact, reducing costly downtime.
Gain proactive cybersecurity guidance, including threat monitoring, phishing alerts, and practical advice against the latest scams like malicious QR codes.
Receive continuous optimization, monitoring, and transparent reporting so you always know your IT is improving and aligned with your goals.
Unlock true business agility with marketing IT services designed to eliminate daily technology frustrations and empower your team to excel. iMedia Technology delivers unlimited support, rapid issue resolution, and proactive management, all for a predictable monthly fee. With over 27 years of experience, you gain a strategic partner that aligns IT with your marketing goals and drives measurable results.
Transform your marketing operations with a technology partner focused on your long-term growth. iMedia Technology offers dedicated vCIO guidance, industry best practices, and strategic planning, helping you plan budgets, reduce future risks, and stay ahead of technology trends. Your team receives the expertise and support needed to meet today’s challenges and tomorrow’s opportunities.
Unlock faster, more reliable marketing IT support for your business.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
Marketing IT Services from iMedia Technology include all-in, fixed-fee support for your team, providing unlimited onsite and remote help during business hours. You’ll benefit from expert guidance, fast response times, and a dedicated team that ensures your technology keeps pace with your business goals, without hidden fees or long-term contracts.
Switching to iMedia Technology is seamless. The onboarding process is structured and transparent, focusing on learning your business, fixing legacy issues, and creating a tailored IT strategy. A dedicated team manages your transition, communicates with your previous provider, and ensures you see measurable improvements within 90 days.
Support is unlimited within your fixed monthly fee. Your business receives all-you-can-eat onsite and remote support from a dedicated team. Calls are answered live during business hours, and most issues are resolved on the first call, so your team stays productive and IT frustrations are minimized.
iMedia Technology offers a 60-day opt-out, so you’re never locked in long-term. This flexible agreement lets you leave if you’re not satisfied, ensuring service quality and building trust. All services are delivered transparently with measurable performance metrics shared regularly.
Yes, iMedia Technology provides full cloud migration and Azure desktop solutions. The team handles every step, from data collection and architecture to migration, validation, and end-user training, so your business can embrace the cloud confidently and with minimal disruption.
