Protect your business from costly IT disruptions with proven, fixed-fee risk mitigation.
Cut recurring IT issues by up to 75% in 3 months, measured and reported for your peace of mind.
Average response time is just 3 minutes, ensuring threats are addressed before they escalate.
Fixed monthly pricing with unlimited support means no surprise costs or service limits.
Expert vCIO guidance creates a tailored risk strategy aligned with your business goals.
Clients stay flexible with 60-day cancellation options, no long-term contracts required.
See how seamless transitions and measurable results build lasting client confidence.
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“I cannot say enough about the professional attitude and quick service!”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
Comprehensive protection and proactive monitoring
Every IT risk mitigation engagement starts with a comprehensive risk assessment and audit. This involves a full review of your IT infrastructure, security protocols, software, and user behaviors. The team documents vulnerabilities, interviews staff to identify pain points, and produces a detailed risk profile. This foundational analysis ensures that your risk mitigation strategy is based on clear, actionable insights unique to your business.
Receive a custom risk reduction plan developed by a dedicated vCIO. This strategic roadmap addresses your specific business needs, compliance requirements, and industry best practices. It prioritizes high-impact actions that quickly reduce your threat landscape, covering everything from endpoint security to cloud protections and user awareness training.
Proactive monitoring and real-time threat detection systems keep your IT environment secure. Automated alerts, daily backup checks, and test restores ensure threats are identified and neutralized early. This approach protects your data, prevents downtime, and provides continuous peace of mind for your leadership team.
Unlimited support is provided for both on-site and remote needs within the local service area. Most requests receive a response in under 3 minutes, and the majority of issues are resolved on the first call. This ensures minimal disruption and keeps your team focused on their work, not IT headaches.
Staff security training and ongoing awareness programs keep your team up-to-date on the latest threats, including phishing, social engineering, and malicious QR codes. Regular education reduces risk from human error and builds a security-first culture across your organization.
Ongoing account reviews and transparent reporting let you track the measurable reduction in IT issues and risk. Receive quarterly updates on your progress, IT performance benchmarking, and clear recommendations for continuous improvement, ensuring your technology evolves with your business.
Minimize business risk and maximize uptime with IT risk mitigation from iMedia Technology. Benefit from a proven, fixed-fee model that includes unlimited support and proactive security measures. Your business will see a measurable drop in recurring IT issues, faster response times, and a strategic approach tailored to your environment. Transition smoothly from old systems or providers and enjoy clear communication and complete transparency every step of the way.
Gain peace of mind with expert-led IT risk mitigation. An experienced vCIO leads your risk assessment and strategy, supported by a dedicated team with over 60 years of combined experience. Get clear reporting, regular account reviews, and direct access to a knowledgeable support staff who resolve most issues on the first call. Your business stays secure, compliant, and ready for the future.
Discover how a proactive approach reduces IT issues, book a call for a risk review.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
IT risk mitigation is a comprehensive approach to reducing technology threats that could disrupt your business. This includes identifying risks, strengthening security, and putting proactive measures in place to prevent downtime or data loss. With iMedia Technology, your business receives proven processes and expert support to keep IT risks under control and operations running smoothly.
You can expect a noticeable reduction in recurring IT issues within the first three months. On average, clients see a drop from 2.1 issues per employee to just 0.4. This rapid improvement is the result of our thorough onboarding, proactive monitoring, and expert problem-solving, all designed to minimize disruptions and keep your team productive.
iMedia Technology provides unlimited on-site and remote support within the local area for a fixed monthly fee. You can count on fast response times, with most requests answered in under 3 minutes and 68.5% of issues resolved on the very first call, ensuring your business stays protected and operational at all times.
Your IT risk mitigation strategy will be tailored to your business through a thorough initial audit, documentation of your current setup, and conversations with your team. Our vCIO develops a strategic plan aligned with your goals, industry best practices, and budget, giving you clear visibility and confidence in your IT defenses.
Clients are never locked into long-term contracts. All agreements include a 60-day notice period, giving you the flexibility to make changes if needed. This commitment to transparency and client satisfaction means you stay in control and only work with us as long as you’re happy with the results.
