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Client Results: Seamless Email Security & Reliable Support

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Detailed Breakdown of Email Security Services

Proactive protection and expert support

Email Security Monitoring
24/7 Email Monitoring

Email Security Monitoring offers always-on scanning and filtering of all inbound and outbound messages. This includes advanced threat detection for phishing, malware, ransomware, and suspicious attachments. Your business benefits from real-time alerts and immediate action from experts, reducing risk before threats reach your inbox. All monitoring is included in the fixed-fee model, ensuring every user is protected, no matter your company size.

Phishing & Malware Protection
Phishing & Malware Defense

Phishing & Malware Protection leverages the latest intelligence to block malicious emails and prevent credential theft. The team rapidly responds to evolving attack methods, including new QR code scams hidden in PDF attachments, keeping your users one step ahead of cybercriminals. Incidents are investigated and resolved with minimal disruption to your operations.

User Awareness Training
User Security Training

User Awareness Training helps everyone on your team recognize and report suspicious emails. Regular, engaging sessions teach staff how to spot phishing attempts, avoid risky links, and handle sensitive information securely. This human layer of defense complements technical protections, reducing the chance of costly mistakes.

Automated Incident Response
Fast Incident Response

Automated Incident Response quickly isolates compromised accounts, blocks harmful attachments, and guides your team through recovery. With an average support response time of 3 minutes, your business can limit damage and restore operations fast, ensuring minimal business interruption and maximum confidence.

Compliance & Reporting
Compliance & Reporting

Compliance & Reporting tools provide detailed, audit-ready reports on email activity, security incidents, and resolution steps. These help demonstrate adherence to industry and regulatory standards, simplify compliance audits, and provide clear documentation for management and auditors alike.

Continuous Security Updates
Ongoing Threat Updates

Continuous Security Updates ensure your defenses stay current with the latest cyber threats. The team proactively updates filters and policies as new risks emerge, including those recently identified by security researchers, so your business benefits from the highest level of protection at all times.

Proven Results: Measurable Impact of Email Security

98.3%
Average client satisfaction rate
3 minutes
Support requests answered in 3 minutes
68.5%
Tickets resolved on the first call

Defend Against Phishing, Malware, and New Email Threats

Visual representation of Email Security strategies to combat phishing, malware, and emerging email threats.
Expert team providing transparent support for enhanced Email Security solutions.

Rely on Proven Expertise and Transparent Support

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How Seamless Email Security Protected a Growing Business

Answers to Common Email Security Questions

How does email security protect my business?

Email security protects your business from threats like phishing, malware, and data breaches by filtering incoming and outgoing messages, blocking suspicious attachments, and monitoring for risks. iMedia Technology provides comprehensive protection for all users, helping you avoid costly downtime and maintain compliance with evolving cybersecurity standards.

Is email security included in the managed IT service?

Email security is included in iMedia Technology’s fixed-fee managed IT services, there are no surprise costs or hidden add-ons. Your entire team receives unlimited support, proactive monitoring, and advanced threat protection under one predictable monthly rate, making budgeting simple and giving you peace of mind.

What features are included with email security?

iMedia Technology’s email security includes advanced filtering, anti-malware, phishing protection, and regular updates to address new threats. You also benefit from expert monitoring, rapid response to incidents, and clear guidance on avoiding emerging scams, like QR code attacks hiding in PDF attachments, so your business stays a step ahead of cybercriminals.

What happens if my business suffers a breach?

If your business experiences a suspected email breach, iMedia Technology’s support team responds within three minutes on average. Immediate actions include isolating affected accounts, investigating the incident, and guiding your team through steps to secure your environment and prevent recurrence, ensuring minimal disruption and rapid recovery.

Are there long-term contracts or commitments?

All iMedia Technology contracts are flexible, so you’re never locked in long-term. If you decide to leave, a simple 60-day notice applies. This approach gives you confidence and control while ensuring you always have the best protection and support for your business needs.