Eliminate IT headaches and reduce downtime with fixed-fee construction IT support.
Reduce recurring IT issues by up to 75% in three months with proven, measurable results for construction companies.
Enjoy unlimited on-site and remote support for a flat fee, no surprise costs or hidden charges.
Rapid 3-minute average response time and 68.5% first-call resolution keep your projects on track.
Cloud migration and Azure desktop solutions support hybrid and on-site construction teams securely and efficiently.
Flexible contracts with a 60-day exit policy, never feel locked in or stuck with your IT provider.
Trusted by Massachusetts construction firms to deliver seamless, reliable IT support
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“I cannot say enough about the professional attitude and quick service!”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
Comprehensive solutions for construction businesses
Get unlimited on-site and remote IT support for every full-time construction employee, no surprise fees, just comprehensive coverage for all your tech needs.
Cloud migration services move your data, applications, and workflows to secure Azure environments, supporting hybrid and remote project teams with reliable access.
Advanced cybersecurity solutions protect sensitive construction documents and communications from cyber threats, including the latest social engineering and QR code risks.
Daily backup checks and test restores ensure your project files, plans, and communications are always recoverable, minimizing business risk and avoiding costly delays.
Onboarding includes a thorough IT audit, documentation, and staff training, ensuring a seamless transition with minimal disruption to job sites and offices.
vCIO services provide strategic technology planning, budget forecasting, and regular reviews to align IT with your business goals and industry best practices.
Endpoint management for laptops, tablets, and rugged field devices keeps your teams connected, secure, and productive wherever they work, on-site or remote.
Proactive monitoring and optimization identify and resolve issues before they impact your operations, helping you prevent downtime and stay project-ready.
Flexible, commitment-free contracts let you scale IT services up or down as project demands change, with a simple 60-day notice for total peace of mind.
Construction companies face unique IT challenges, from rugged job sites to remote project management. With fixed-fee managed IT, you get unlimited support tailored to your needs, keeping teams connected, secure, and productive. Backed by over 27 years of experience and a 98.3% satisfaction rating, every service is designed to minimize downtime and maximize operational efficiency so you can focus on building projects, not troubleshooting tech.
Downtime costs real money on construction projects. With average response times of just 3 minutes and a 58-minute average issue resolution, your crews get back to work faster. Regular reviews, transparent reporting, and a consultative approach ensure your technology grows with your business, backed by a 9-year average client retention rate and flexible, commitment-free contracts.
Book a call to discover how construction IT support reduces downtime and risk.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
You can expect a dedicated onboarding process focused on learning your business, fixing legacy IT issues, and developing a tailored technology strategy. The transition typically takes 90 days, with proactive communication and detailed documentation to ensure minimal disruption and lasting results.
Construction IT service pricing is set as a flat monthly fee per full-time employee, with a minimum of 15 users. Unlimited support and comprehensive coverage are included, ensuring predictable costs and no surprise fees, ideal for managing budgets on projects of any size.
Most support requests receive a response in just 3 minutes, and 68.5% of issues are resolved on the very first call. For construction teams, this means less downtime and more productivity, keeping projects and operations running smoothly.
Cybersecurity is built into every service, including advanced endpoint protection, daily backup checks, and user education. Your construction business benefits from proactive defense against threats like phishing, malicious QR codes, and data loss.
IT solutions are tailored to fit construction workflows, including on-site and remote workers. Cloud desktops, secure file sharing, and rugged device support make it easy for your teams to access plans, communicate, and stay connected from anywhere.
