Empower your team to spot threats, reduce incidents fast with expert-led training.
Recurring IT issues drop by 75% in the first three months with continuous security training.
Employees learn to spot phishing and ransomware using real-world simulations and examples.
98.3% client satisfaction rating, businesses trust the training to keep data safe.
Training is easy to deploy and tailored for all staff, not just IT professionals.
Track progress and improvement with ongoing reporting and simulated threat exercises.
Hear how businesses have transformed their security culture and reduced incidents.
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“I cannot say enough about the professional attitude and quick service!”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
Continuous staff education and risk reduction
Initial risk assessments identify your organization’s unique vulnerabilities and tailor the training curriculum. iMedia Technology’s team uses real-world threat data and business-specific insights to create an engaging, relevant program. Employees complete interactive modules and simulated cyberattacks, learning how to spot and avoid threats like phishing, suspicious QR codes, and social engineering tactics. Ongoing assessments and reporting ensure continuous improvement and measurable results.
Quarterly refresher courses keep your team sharp against evolving threats. Content is updated based on the latest cybersecurity trends and incidents, such as the spread of malicious QR codes. Simulated phishing attacks and interactive quizzes reinforce knowledge, while progress reports show leadership exactly how much staff awareness is improving over time.
Custom reporting offers clear, actionable insights into employee progress and organizational risk reduction. Leadership receives regular updates on training completion rates, simulation outcomes, and incident trends. This transparency supports compliance, builds confidence, and demonstrates a strong security culture to clients and stakeholders.
Security awareness modules are designed for non-technical audiences, ensuring everyone can participate. Training is available on-demand, letting staff learn at their own pace without disrupting productivity. The approach creates a culture of accountability and vigilance throughout your business.
Expert support is always available during business hours to answer questions and provide guidance. With a 3-minute average response time and a 68.5% first-call resolution rate, your staff is never left waiting for help. This ensures rapid resolution of any concerns related to the training or emerging threats.
Flexible contracts mean you’re never locked into a long-term agreement. Experience the impact of security awareness training with the confidence that you can adjust your service as your business grows. All it takes is a 60-day notice if you choose to make changes, putting your needs first.
Eliminate weak links in your cybersecurity with proven employee training. Security Awareness Training from iMedia Technology equips your staff to recognize and respond to the latest threats, including phishing, ransomware, and malicious QR codes. Training content is updated regularly and delivered in engaging, accessible formats. Within three months, most businesses see a 75% reduction in recurring IT issues, ensuring enhanced protection and measurable ROI.
Protect your business with training backed by industry-leading support stats. With a 98.3% client satisfaction rate and 68.5% of IT tickets resolved on the first call, iMedia Technology delivers peace of mind. Flexible contracts mean you’re never locked in, experience measurable improvement in staff security awareness and operational uptime, all with transparent reporting on your progress.
Empower your team and reduce cyber risks with expert-led security training.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
Security awareness training helps employees recognize and avoid cyber threats like phishing, ransomware, and social engineering. It teaches practical skills using real-world examples and ongoing updates, so your team can confidently detect suspicious activity. This reduces risk, protects data, and ensures your business stays secure, no technical expertise required to benefit from the training.
Security awareness training is valuable for every employee, not just IT staff. Most breaches result from user error or lack of awareness. Training empowers everyone to spot threats, report suspicious activity, and follow best practices, making your entire organization stronger against cyberattacks.
Training is delivered through interactive modules, real-life simulations, and regular updates. Employees can complete sessions online at their own pace, ensuring flexibility and consistent progress. Periodic quizzes and phishing tests help reinforce learning and track improvement across your team.
Businesses see immediate improvement in staff vigilance and a measurable drop in incidents. After three months, recurring IT issues typically decrease by 75%. Training enables your team to stop threats before they impact your business, safeguarding productivity and client trust.
Security awareness training should be an ongoing process. Most clients begin with a comprehensive course, followed by quarterly refreshers and simulated attacks to reinforce learning. This ensures your team stays sharp as cyber threats evolve.
