Microsoft SharePoint Support & Services

Why choose Gravity Systems for Microsoft SharePoint services?

Connect your SharePoint site with your other 365 apps to help teams share updates and files in fewer clicks.

Manage SharePoint permissions to control who sees, edits, or shares your business content.

Migrate files to SharePoint with experts who can help you prevent delays, data loss, or user confusion.

Monitor SharePoint usage to catch sync delays, site slowdowns, or permission errors early.

Train users to leverage SharePoint’s features correctly instead of relying on trial and error.

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How Our Microsoft SharePoint Services Drive Your Success

Our Valued Clients

Explore Our Full Range of SharePoint Services

Managed Microsoft 365 Hosting

Let us manage SharePoint without hassle. Our fully hosted Microsoft 365 service includes setup, support, backups, and permission controls.

Gravity Mail Advanced

Improve SharePoint access by using our advanced 365 mail service that supports permissions, links, and sharing tied to messages and attachments.

Project Management

Protect your data and meet industry standards with SharePoint compliance services built for security and peace of mind.

SharePoint Consulting

Boost team efficiency by integrating SharePoint with your business apps for a connected, streamlined workflow.

Application Support

Simplify complex SharePoint environments by relying on our team to manage custom apps, workflows, and third-party integrations tailored to your needs.

Work From Home Services

Support remote teams by using our SharePoint services to manage access, permissions, and shared files for secure and reliable work-from-home operations.

Regular Updates

Adapt to business changes by letting our SharePoint support team update rules for compliance, staffing shifts, or evolving workflows with minimal effort.

Data Security

Protect business data by securing SharePoint with access controls and alerts that quickly detect and flag policy violations.

Gravity Backup

Microsoft 365 does not offer traditional point-in-time restores for SharePoint beyond the Recycle Bin. Protect your content with a backup service that can recover more data than Microsoft 365 alone.

Our Partners

Measurable Success Managing Microsoft SharePoint Solutions

26+
Years of helping organizations use IT to its fullest
538+
Businesses who rely on Gravity Systems for their IT needs
19.4
Second average response time when you call IT support
Microsoft SharePoint Services

Faster Resolutions For SharePoint Access & Sync Issues

SharePoint challenges often start small but create larger disruptions. A single permissions error can block a team from accessing critical files, while sync failures can lead to outdated or missing content. These issues slow down collaboration, especially for remote staff who rely on consistent file access.

That’s why Gravity Systems gives each client a consistent support team that learns your environment over time. This lets us resolve issues faster because we don’t need to start from scratch with each request. Our team handles sync failures, access problems, and workflow issues with less back-and-forth.

You spend less time managing tickets and more time staying productive. Our support speeds up resolution for document library errors and remote access issues.

Run Your SharePoint Environment on a Reliable IT Network

Unstable network connections can make SharePoint feel unreliable. Slow load times, failed uploads, or timeout errors disrupt your team’s ability to work. In fact, the average employee wastes 1 week per year just waiting for their IT network to connect to the tools that they need to work.

So, Gravity Systems will support the full environment behind SharePoint, including your VPNs, internet routing, and overall network structure. By identifying the source of latency or dropouts, we help keep access steady across local and remote users. Our team understands how SharePoint depends on a stable connection to function properly.

You get more reliable performance across all your Microsoft 365 tools. We help reduce downtime and improve user experience in hybrid or cloud-based setups.

Microsoft SharePoint Support and Services
Microsoft SharePoint Services

Fix Device-Level Issues As Needed

SharePoint runs in the cloud, but its performance often depends on local setups. File syncing errors, integration failures with Outlook, or problems with Office apps can prevent users from working efficiently. These issues usually require someone to look directly at the device causing trouble.

That’s why Gravity Systems offers scheduled onsite visits to handle problems that remote support can’t easily solve. Our technicians assist with OneDrive sync setup, desktop app configuration, and update-related disruptions. This support helps keep your SharePoint tools working as expected on every device.

Your team spends less time troubleshooting and more time getting work done. Onsite help adds an extra layer of support for tools that bridge cloud and desktop use.

Discover Just How Much Your Microsoft SharePoint Services Could Do!

Let our Microsoft 365 experts help you optimize and make the most of your environment.

Protect Your SharePoint Environment From Malicious Content

SharePoint connects to email, cloud storage, and user devices, which makes it a common target for phishing and malware. An attacker might send a spoofed email with a fake SharePoint link or upload a malicious file through a shared folder. If users aren’t protected, these threats can quickly spread across your organization, especially if your SharePoint site connects to other 365 apps.

Gravity Systems can apply antispam filtering and cybersecurity protections across your Microsoft 365 tools. These include link scanning in emails, login monitoring, and file inspection to detect suspicious uploads. This helps block attacks before they reach your SharePoint environment or user accounts.

You lower the risk of infection, data loss, and workflow disruptions. Our protections strengthen your Microsoft 365 setup, so your users can share and access files without exposure to hidden threats.

Microsoft SharePoint Support and Services

FAQs About Microsoft SharePoint Services

Is SharePoint included with Microsoft 365?

SharePoint Online is included with all Microsoft 365 business, enterprise, and education plans.

It comes as part of the core suite of services alongside Teams, Exchange, and OneDrive. Users can create and manage team sites, share content, and collaborate within Microsoft 365 without needing a separate SharePoint license.

Team sites are automatically created when Microsoft 365 groups are set up.

What is the difference between Microsoft SharePoint & OneDrive?

Microsoft OneDrive is personal cloud storage for individual work files, which are private by default and shared only when the user decides.

SharePoint is designed for team collaboration, offering shared libraries, document management, and intranet features.

OneDrive is best for drafts or personal content, while SharePoint is ideal for projects that require structured team access, workflows, and integration with tools like Microsoft Teams and Power Automate.

What’s involved in migrating files to SharePoint?

Migrating files to SharePoint involves planning your folder structure, preparing sites, and selecting a migration tool.

Microsoft offers the SharePoint Migration Tool and Migration Manager for moving files from file shares or legacy systems. These tools help retain permissions and version history.

After migration, files are verified, and users are trained to access content in SharePoint. Most modern file types up to 250 GB are supported.

How much does Microsoft SharePoint cost for a small business?

Microsoft SharePoint can be purchased on its own or as part of a Microsoft 365 plan. Most small businesses choose a bundled option that includes other essential tools.

The pricing models (billed annually) include:

  • $5/user/month for SharePoint Online Plan 1 (stand-alone)
  • $6/user/month for Microsoft 365 Business Basic
  • $12.50/user/month for Microsoft 365 Business Standard
  • $22/user/month for Microsoft 365 Business Premium

All options include SharePoint Online for team collaboration and file sharing.

What should I do if SharePoint isn't showing updated documents?

If SharePoint isn’t showing updated documents, refresh your browser and clear the cache.

Check if files are synced by reviewing OneDrive’s sync status or restarting the sync. Use the Run command to reset OneDrive if issues continue. Also, confirm you have edit permissions and that document versions are published.

Updating Office apps and verifying your SharePoint access may also help resolve visibility problems.

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