“We have used Gravity Systems for our small accounting firm for many years. They are quick to reply when we have any issue arise and are always available to troubleshoot any problems we are experiencing. Highly recommend their services!”
Learn how other Houston businesses already leverage our outsourced IT services.
“We have used Gravity Systems for our small accounting firm for many years. They are quick to reply when we have any issue arise and are always available to troubleshoot any problems we are experiencing. Highly recommend their services!”
“I have been a client of Gravity Systems for many years and have been pleased and impressed by the quality of their services. They provide backup for all my contacts and for my calendar which has been critical at certain times. In addition, they have fixed problems with my email, with transferring data to new devices, etc., all done quickly and remotely. I recommend them without hesitation.”
“Working with the team at Gravity Systems relieves a lot of stress for our small business. Knowing that we have professional support from a team that can communicate effectively and keep our systems safe and efficient allows me to focus on my business. We have worked with Gravity for several years and look forward to many more…”
“I have worked with Gravity Systems for the last 10 years and would not recommend using anyone else! They have EXCELLENT customer service, they are extremely responsive, they listen to their clients and offer IT services that cannot be compared. I briefly used another company when I started my new job to give them a shot, but they did not hold a torch to Gravity Systems! Call them first!!”
“Gravity Systems consistently goes above and beyond to provide exceptional customer service. I have used them for IT support for many years and my latest experience with Manny was more of the same professional service! Keeping cool while helping somebody through a possibly stressful situation takes a specific kind of dedicated employee and Gravity Systems consistently delivers!”
“These guys are the real deal! I have used Gravity Systems for my business for about a year now and I have never been disappointed, as a matter of fact I’d go so far to say that regularly these guys far exceed my expectations. In the past I’d be nervous for things like a computer swap but with Gravity Systems it went flawlessly. I even use their on-line backup services so I know all my data is safe and secure. These guys know the answers and if they don’t they find the answer. Great service!”
“Gravity Systems provides us with excellent service. They not only respond immediately to our requests, but give us great options to choose from for enhancing our network”
“I have used these guys for a couple years and I can call them with anything, big or small! Jeff gave me a major leg up by researching our new company PC and outlining every spec needed so I could just walk in and hand my phone to the tech. It was the simplest and shortest time I’ve ever spent purchasing anything electronic, especially for my business! Thank you!!!”
“These guys are beyond awesome. They go above & beyond to make sure your computer problems are solved! They bring solutions and integrity and smiles. And answer all questions with sincere kindness and understanding of frustration. Highly recommend calling them straight away and avoid raising your blood pressure!!!”
Gravity Systems delivers outsourced IT solutions that help businesses optimize operations and reduce costs. We manage complex and time-intensive tasks so you can focus on your core objectives.
Dedicated IT Teams
Work with one dedicated POD who will get to know your IT needs inside and out so you won’t have to re-explain yourself.
Customized Solutions
Choose a flexible IT service package to get all the IT services you need without overpaying for the ones you don’t need.
Proactive Patch Management
Our team will stay on top of any needed patches across your IT network. You can rest assured that we’ll stay ahead of the latest updates.
Explore some of the key services you can enjoy when you outsource your IT tasks to our expert Houston team.
Empower your team by outsourcing any IT management tasks that may distract them from working toward your core business goals
Resolve IT issues faster by using consistent, reliable IT support that will be available to both administrators and end-users.
Protect your IT systems by implementing tools and practices that secure data while maintaining performance and accessibility.
Maximize efficiency by selecting and implementing the best cloud solutions for your unique needs.
Get tailored IT recommendations from our consultants by letting them assess your technology needs so they can provide practical next steps.
Prevent disruptions by trusting us to detect emerging security risks and performance issues through continuous 24/7 monitoring.
Avoid IT headaches by trusting us to manage backups, updates, and ongoing maintenance for your entire infrastructure.
Secure your critical data with custom backup schedules and automated systems designed for your business needs.
Complete your IT projects on time and within budget by outsourcing our expert project managers throughout the process.
Your business relies on technology, but building and maintaining an in-house IT team is costly and time-consuming. Many businesses face challenges hiring qualified IT staff.
That’s partially because 92% of jobs require IT expertise, yet 33% of the workforce lacks the skills you need to fulfill that 92%.
Gravity Systems provides the IT expertise your business needs to run smoothly. Our team offers troubleshooting, repairs, and systems planning without the burden of recruiting, training, or managing an internal IT department.
Outsourcing to us means you can stop worrying about IT staffing challenges and focus on achieving your business goals. Let us handle your technology, so it works exactly as it should.
Instead of hiring additional staff or downsizing, outsource your IT to seamlessly increase or decrease your available resources as needed.
When you outsource your IT to Gravity Systems, you’ll gain access to a wide range of services. Here are some of them.
Outsourcing IT services provides several key benefits for businesses. These benefits allow businesses to operate more efficiently and securely while aligning technology with their strategic objectives.
Here are some examples of what you have to look forward to!
Gravity Systems uses a mix of onshore and offshore staff. However, all of our staff are carefully selected, no matter where they are from.
Therefore, you’ll never have to worry about many of the common concerns business owners often have regarding offshore technicians. Everyone who we hire is English-fluent, secure, and vetted for their technical and customer service skills.
Both onshore and offshore IT technicians must meet our same high standards before we’re willing to trust them with your IT systems.
If your team is struggling to address complex IT needs or lacks specialized skills, outsourcing can give you access to experienced professionals and advanced tools.
If they’re not struggling, you can still benefit. Expanding operations or entering new markets often comes with increased IT demands. Outsourcing can support scalability without the need for significant upfront investments in new infrastructure or additional staffing.
Furthermore, if your industry has strict compliance needs, outsourcing to a provider with expertise in regulations can help ensure proper practices are in place.
The most commonly outsourced IT service is IT support. IT support leads the list because of its importance in day-to-day business operations and its relatively high demand across industries. No matter your size, or where you store your data, everyone will need IT assistance from time-to-time.
Also, good support technicians are hard to find, despite the demand for them. Not only is there a skill gap issue, many skilled professionals have far more options, now that global hiring is normalized. 86% of CIOs report heightened competition for qualified candidates since the start of the 2020s.
These reasons combined are why IT support is so commonly outsourced. If you need to outsource an IT support desk, Gravity Systems can help!
Outsourcing IT functions can reduce your direct oversight of operations, which might make it harder for you to manage performance or align internal processes. However, if you clearly define roles, responsibilities, and expectations in the contract, this will be much less of a problem.
Also, sharing sensitive data with a third-party vendor increases the risk of exposure to unauthorized access or compliance violations. That’s why it’s important to vet vendors thoroughly based on their cybersecurity practices. You may also want to ensure the contract includes clauses for liability in case of security incidents.
