Application Managed Services

Eliminate application headaches with expert management and rapid response, backed by more than two decades of proven IT systems experience.

Why choose Gravity Systems for Application Managed Services?

Stop wasting time on application downtime-get rapid, real-time support from a team with a 99.6% satisfaction rate, proven by seamless deployments and quick resolutions.

Dealing with software updates and security? Enjoy proactive patching and compliance support, delivered by seasoned professionals with 350+ years of combined experience.

Worried about rising IT costs? Fixed-fee managed services mean predictable monthly expenses and no surprise charges-just reliable outcomes.

Struggling with industry-specific or custom applications? Benefit from a team that collaborates with third-party vendors and delivers tailored support.

Onboarding new staff or offboarding departing users? Get fast, customized application setup and management for your team’s needs, every time.

Request a Quote for our Application Managed Services

See What Clients Say About Application Managed Services

Our Clients

Comprehensive Application Managed Services for Business Continuity

Proactive support, lifecycle management, and security

Application Monitoring
Proactive Monitoring & Maintenance

Enjoy proactive application monitoring and maintenance that keeps your business-critical software performing at its best. Your applications are continuously monitored for health, performance, and security. When issues arise, the team responds in real time-minimizing downtime and maximizing productivity. Expect regular updates, timely patches, and a dedicated approach that ensures every system stays up-to-date and compliant with your industry standards.

Dedicated Support PODs
Dedicated Team-Based Support

Experience the benefit of a dedicated team that learns your business inside and out. You’ll always interact with the same skilled professionals who understand your unique environment, streamlining communication and resolving issues faster. Each dedicated POD includes technicians and project managers who prioritize your needs and provide consistent, high-quality support for every application challenge.

Custom Application Support
Custom & Solution-Agnostic Support

Leverage solution-agnostic support, tailored to your application stack. Whether you rely on widely used platforms, legacy systems, or custom solutions, you get expert troubleshooting, updates, and integration. The team works directly with third-party vendors and developers as needed, so you never have to chase down answers or manage escalation yourself.

User Lifecycle Management
Custom Onboarding & Offboarding

Benefit from customized onboarding and offboarding processes that ensure new users get fast, secure access to the right applications-and departing users are removed without risk. Every step is designed to minimize disruption, protect sensitive data, and maintain compliance with your policies, supporting seamless transitions as your team evolves.

Hardware Asset Management
IT Asset & Hardware Management

Eliminate hardware headaches with complete IT asset management, including tracking, maintenance, and optimization of all application-related hardware. You gain visibility into your assets’ lifecycle and ensure every device supporting your applications is secure, current, and fully operational-without tying up your staff’s valuable time.

Cybersecurity & Compliance
Security & Compliance Assurance

Rest easy knowing your applications are protected by layered security strategies, including vulnerability assessments, managed backups, and rapid remediation of threats. With ongoing risk monitoring and compliance guidance, your business stays a step ahead of cyber threats and regulatory demands, reducing potential downtime or data loss.

Our Partners

Proven Results from Decades of Application Management Expertise

99.6%
Client satisfaction rate
350+
Combined years of IT experience
26
Years in business
Application Managed Services

Proactive Application Monitoring and Maintenance

Remove the burden of application management from your in-house team with experts who know your industry and your unique software environment. Application Managed Services from Gravity Systems mean your critical business apps are proactively monitored, updated, and secured-so you stay ahead of disruptions. Enjoy faster response times, less downtime, and the confidence that every system is maintained by a team that understands your goals and delivers measurable results.

Dedicated Teams and Proven Processes for Every Need

  • Dedicated IT teams ensure consistent, reliable support for every application issue.
  • Comprehensive onboarding and offboarding streamline transitions for your users.
  • Solution-agnostic support covers both standard and custom business software.
  • Real-time responses reduce downtime and boost productivity.
  • Proven processes, developed over 26 years, deliver repeatable success and cost savings.
Application Managed Services
Application Managed Services

Scalable Support That Grows with Your Business

Maximize the return on your IT investments with application management that adapts as your business evolves. With Gravity Systems, you receive scalable, fixed-fee services that support growth, mitigate risk, and protect your data. Focus on your core business while experts handle every aspect of application lifecycle management, asset tracking, and compliance-giving you the freedom and agility to succeed.

Book Your Application Services Consultation Today

Streamline your IT operations and reduce downtime with application experts.

Frequently Asked Questions About Application Managed Services

What types of business applications do you support?

You gain a dedicated team that manages, supports, and optimizes your business applications. Application Managed Services include proactive monitoring, updates, troubleshooting, and support for custom and industry-specific software. You get:

  • Consistent, expert support
  • Reduced downtime
  • Rapid response to issues
  • Application lifecycle management
  • Seamless integration with your business operations

How quickly can I expect issues to be resolved?

Your applications remain secure and up-to-date with proactive maintenance, vulnerability assessments, and timely patching. Application Managed Services deliver continuous monitoring for threats, routine updates, and immediate remediation of issues. You benefit from:

  • Enhanced security
  • Fewer disruptions
  • Expert guidance on compliance
  • Minimized risk of data loss
  • Peace of mind for your team

Do I have to sign a long-term contract?

You stay in control of your IT costs while eliminating surprise expenses. Application Managed Services operate on a fixed-fee model, allowing you to budget confidently. Services include:

  • Transparent monthly billing
  • No hidden fees
  • Predictable support costs
  • Comprehensive service agreements
  • Scalable solutions as your business grows

Will your team handle custom or industry-specific apps?

You receive support for both widely used and specialized applications. Whether you use industry-standard or custom software, Application Managed Services provide expertise to keep your systems running smoothly. Services cover:

  • Custom application support
  • Third-party vendor management
  • Legacy system troubleshooting
  • Integration with new tools
  • Knowledge aggregation for unique software

How does pricing work for managed application services?

You minimize downtime and boost productivity with fast, consistent application support. Application Managed Services deliver quick response times, dedicated teams, and proactive problem-solving. Benefits include:

  • Immediate access to experts
  • Proactive issue detection
  • Scheduled maintenance
  • Faster resolutions
  • Reliable, ongoing application performance
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