FAQs

Removing online reviews is one of our specialties, and we boast the highest removal rate in the industry today. However, it’s important to know that not all reviews are possible to be removed. Our team will do everything we can to remove the review in question.

The first step in updating a Google My Business profile is to ensure you claim it. Claiming your profile can be achieved by visiting your profile and clicking “claim this profile” in the bottom left corner of the knowledge panel. Google will then ask you a series of questions in order to prove you are the owner of the business, once that is done they will send a verification code in the mail to your place of business. When you receive the code in the mail and implement it, you will then have claimed your Google My Business profile and be able to update and edit it as you wish.  

Reputation Management is the practice of developing and maintaining a positive online presence across the internet. An integral component of reputation management is the practice of SEO (Search Engine Optimization). SEO, when done correctly, allows you to control what shows up prominently when you’re searched online. It has become common practises for all modern businesses to ensure their content and website are easily seen by potential customers, and ahead of their competitors. In addition to the benefits for businesses, SEO can have equal positive effects for individuals looking to protect their reputation. When SEO is implemented into other reputation management strategies such as content creation, content removals, social media maintenance, website development and review management, it is the best way for people and businesses to truly enhance their online reputation and better reach their audience.

Reputation Management utilizes numerous strategies to help repair and optimize a person or company’s online reputation over time. Negative content removal may be something that can be completed in weeks or even days, however Reputation Management is a long term approach that combines the use of content removals, SEO, review management and reputation monitoring to grow and protect the online presence of both individuals and businesses, while also improving traffic and sales. 

Staying consistent with reputation management offers a number of benefits for business owners, especially in the realm of comparison shopping and standing out from competitors. Maintaining reputation is a long game, and is something that requires consistent maintenance and work to remain competitive in search results. 

The reality is there is no “one size fits all” approach to reputation management.  Each and every person or business will have certain factors to consider when approaching a reputation management campaign. 

Usually, to maximize results, the best strategy is to utilize different layers and tools that when put together, work to give you control over your online presence. Whether that be a combination of content creation, SEO, social media optimization, and website maintenance, Erase will tailor a strategy based on your specific needs to achieve the best results possible.