We work with other organisations to make sure health and social care services provide people with safe, effective, compassionate and high-quality care.
We have agreements that set out:
- What we expect to achieve from working together
- How we will operate together and share information
- How we evaluate the success of our joint working.
We also meet with other regulators as part of the Chief Executives Health and Social Care Regulatory Forum.
Memorandum of Understanding (MoU)
MoUs are a statement of intent between two organisations to work together and give an outline what this work aims to achieve.
Joint Working Protocol (JWP)
JWPs set out detailed working arrangements to support an MoU, including what they can expect from each other, how work will be managed and commitments to consultations and involving others in the work. We do not have a joint working protocol with every organisation we work with – an MoU is often sufficient.
Current joint working protocols
Joint working protocol between CQC and the Association of Directors of Adult Social Services (ADASS)
Joint operational protocol with the General Medical Council (GMC)
Joint operational protocol between CQC and the Nursing and Midwifery Council (NMC)
Joint operational protocol: Regulation of Dental Services Programme Board
Joint operational protocol: when a hospital, services or facility closes at short notice
We also have a framework agreement with the Department of Health.
Department of Health and Social Care Framework Agreement
Work-related deaths protocol:
Work-related deaths: A protocol for liaison (England and Wales)
Work-related deaths protocol: Practical guide (England and Wales)
Information sharing agreement (ISA)
ISAs set out what information will be shared, how, when and with who. ISAs are created when we need to share sensitive data with other organisations and detail any necessary security requirements.
Current ISAs
- Disclosure and Barring Service
- General Medical Council
- Healthcare Quality Improvement Partnership
- Local Government and Social Care Ombudsman
- NHS England
- UK Health Security Agency
- Skills for Care
Chief Executives Health and Social Care Regulatory Forum
This forum meets to foster closer and more effective working between regulators.
Forum members
- Care Quality Commission (current chair and secretariat)
- General Dental Council
- General Medical Council
- General Optical Council
- General Osteopathic Council
- General Pharmaceutical Council
- Health and Care Professions Council
- Local Government and Social Care Ombudsman
- NHS England and NHS Improvement
- Nursing and Midwifery Council
- Parliamentary & Health Service Ombudsman
- Professional Standards Authority
- Social Work England
The Department of Health and Social care are in attendance