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Solution

Support Functions

Support Functions

Transform your support functions so they power your growth.

Our Experience & Impact

3,100+
completed support function projects
25x
average ROI for support function clients
20-30%
typical savings achieved

Go beyond efficiency to act as effective, valued business partners.  We partner with IT, Finance, Human Resources, Legal, Real Estate & Facilities Management and other functions to improve quality, speed, and cost, so that your support functions provide an advantage over the competition.

Our business function consultants help you quickly identify the sources of value, develop a plan of achievable initiatives, turn that plan into action, and sustain the results.

We bring a full range of capabilities, including zero-based redesign, shared services, and capability sourcing, to help you achieve your goals. Our integrated digital solutions platform, Vector℠, provides the advanced analytics and automation expertise that will help your support functions get more value from technology. 

Read more Read less

How We Can Help

Finance Function Advantage

Finance Function Advantage

Transform your Finance function to focus more on higher value activities such as decision support and spend less time on accounting and transactional Finance activities

Read More

HR Function Advantage

HR Function Advantage

Major changes in the workforce and workplace, driven by demographics, alternative work arrangements and digital technologies, are rewriting the rules of HR. Transform your HR function to adapt to these changes.

Read More

Enterprise Technology

Enterprise Technology

Companies with a strategic focus on technology outperform across industries. Stay ahead with tech foundations that fuel lasting growth.

Read More

Zero-based Redesign

Zero-based Redesign

Transform your operating model to simplify your organization, streamline work processes, reveal digital opportunities and unlock massive savings.

Read More

Shared Services

Shared Services

Our Share Smarter, Serve Better approach helps you rethink what work gets done, how and by whom. The result: Your people can focus their skills and energy on the work that matters most to your strategy - and do it faster, smarter and more efficiently.

Read More

Capability Sourcing

Capability Sourcing

Team up with the best external sourcing partners, blending their capabilities with your own, to gain access to best-in-class capabilities to improve your competitive position

Read More

Our Client Results

Medical Technology

Transformational cost reduction to compete in new medtech landscape
With our help, Medical DeviceCo transformed its business model and identified over $300 million in cost savings, freeing up capital to invest in rapidly growing emerging markets.

Consumer Products

Strategic G&A approach cooks up savings
We helped our consumer goods client develop an end-to-end view of functional costs and a new strategy to align spending with business needs.
See more

In the News

  • Press release

    Bain & Company forms global partnership with Palantir to deliver high impact, end-to-end AI transformations for clients

    Partnership enables clients worldwide to accelerate AI-driven productivity gains with enhanced speed and efficiency through Palantir’s cutting-edge enterprise AI platforms, yielding tangible impact in weeks

    Press release

    • Operations
    • May 27, 2025

Our Business Function Insights

Financial Services
Stablecoins Could Make Cross-Border Payments Faster, Cheaper, and More Transparent
Most CFOs are not using stablecoins today, but evolving regulations could reduce risk and create competitive advantage.
Brief
Support Functions
CNBC’s 2025 CFO Council Summit: Rebuilding Finance in the Age of AI
Leaders are using AI to transform finance into an insight engine.
Article
AI, Insights, and Solutions
Gen AI in Finance Isn’t Failing—It’s Working Where It’s Built In
The fastest payback comes from automating workflows, not piloting experiments.
Brief
Performance Improvement
Cash Is King
Want to improve total shareholder return (TSR)? Don’t overlook cash efficiency.
Snap Chart
See more

Behold the Bold: Stories of bold digital transformation

Our Business Function Consulting Experts

Headshot of Michael Heric

Michael Heric Partner New York

Headshot of Pam Yee

Pam Yee Partner Washington, DC

Headshot of Sachin Shah

Sachin Shah Partner London

Headshot of Freek Jorna

Freek Jorna Partner Sydney

Headshot of Sabine Atieh

Sabine Atieh Partner Paris

Headshot of Jason Heinrich

Jason Heinrich Partner Chicago

Headshot of Bhanu Singh

Bhanu Singh Partner Silicon Valley

Headshot of Patrick O'Hagan

Patrick O'Hagan Partner Boston

Stay ahead in a rapidly changing world. Subscribe to Bain Insights, our monthly look at the critical issues facing global businesses.

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