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Solution

Operations

Operations

How much better, faster or smarter could you do what you do? 

Our Experience & Impact

4,000+
completed operations programs
17x
average ROI for transformation projects
~2.5x
more likely to sustain results after completion

From the back office and research lab to the factory floor and across your entire supply chain, we can help you develop an unconstrained, end-to-end program to transform your operations. Our operations consultants will ensure that you focus on the opportunities that maximize competitive advantage and strengthen the connection between operations and strategy. 

Related Offerings

Supply Chain Reinvention

Supply Chain Reinvention

Turn your supply chain into a competitive weapon, one that's digital, sustainable and more resilient than ever before.

Read More

Supply Chain & Operations Decarbonization

Supply Chain & Operations Decarbonization

Unlock stronger financial performance by harnessing the power of sustainability with our global experts, cutting-edge capabilities, and strategic partnerships. 

Read More

Procurement

Procurement

We help companies develop sourcing strategies for a sustainable future.

Read More

Manufacturing

Manufacturing

Master digital operations and processes to become an Industry 4.0 leader 

Read More

Product Development

Product Development

Innovation is the cornerstone of sustained, profitable growth. We can help you strengthen your innovation muscle and achieve a step-change in product development effectiveness, engineering efficiency and R&D excellence. 

Read More

Capital Projects Acceleration

Capital Projects Acceleration

Achieve schedule and cost improvements while maintaining quality and safety.

Read More

Service Operations

Service Operations

Balance quality, cost and revenue objectives as you delight customers and motivate employees

Read More

Support Functions

Support Functions

Transform your support functions so they power your growth.

Read More

Analyst Recognition

Analyst Recognition

idc crop.png

We have been recognized by IDC MarketScape as a leader in worldwide operations improvement consulting services.

AI in Operations

We partner with operations leaders to build more resilient, agile, and high-performing organizations through AI, including:

• Reimagining supply chains with predictive analytics and intelligent automation
• Enabling zero-based operations through advanced data modeling
• Powering rapid cost takeout and performance transformation

From procurement to manufacturing to service delivery, AI is helping us to redefine operational excellence.

Explore how AI is revolutionizing operations

Real Outcomes

Discover how we’re collaborating with companies to use AI to drive smarter decisions, more streamlined operations, and results that stick.
See how we’re helping global industry leaders win with AI

How We Help

We develop AI solutions to orchestrate smarter supply chains, eliminate inefficiencies, and build future-ready operations that fuel growth.
Learn more about our AI approach

Our Client Results

Aerospace & Defense

An Ambitious Supply Chain Strategy Takes AircraftCo to New Heights
When issues throughout a global aircraft manufacturer's supply chain threatened to keep it from meeting its customer orders, we worked with the company to develop a new organizational structure and business strategies that helped the company meet demand.

Automotive

Don't give customers options they don't want
At a top car company, we implemented customer-driven complexity reduction by focusing on the most profitable combinations and markets. The result: $75 million in first-year savings.
See more

In the News

  • Press release

    Bain & Company forms global partnership with Palantir to deliver high impact, end-to-end AI transformations for clients

    Partnership enables clients worldwide to accelerate AI-driven productivity gains with enhanced speed and efficiency through Palantir’s cutting-edge enterprise AI platforms, yielding tangible impact in weeks

    Press release

    • Operations
    • May 27, 2025
read more

Our Operations Insights

Paper & Packaging
How AI Is Starting to Transform Circular Packaging
There are 15 AI use cases companies across the value chain can use today to accelerate circularity.
Article
Advanced Manufacturing & Services
Transforming Maintenance with Artificial Intelligence
With little to no capex, companies can turn maintenance into an engine of cash flow.
Paper & Packaging Report
Advanced Manufacturing & Services
Don’t Underestimate the Cost of Overcapacity
Overcapacity is endemic to the paper and packaging industry, but these actions can help you maintain margins.
Paper & Packaging Report
Financial Services
Stablecoins Could Make Cross-Border Payments Faster, Cheaper, and More Transparent
Most CFOs are not using stablecoins today, but evolving regulations could reduce risk and create competitive advantage.
Brief
See more

Our Operations Consulting Experts

Headshot of Jörg Gnamm

Jörg Gnamm Partner Munich

Headshot of Caperton Flood

Caperton Flood Partner New York

Headshot of Rob Ruffin

Rob Ruffin Partner Boston

Headshot of Thomas Kwasniok

Thomas Kwasniok Partner London

Headshot of Raymond Tsang

Raymond Tsang Partner Hong Kong

Headshot of Asit Goel

Asit Goel Partner San Francisco

Headshot of Laurent Michiels

Laurent Michiels Partner Brussels

Headshot of Mattia Bernardi

Mattia Bernardi Partner Milan

See more

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