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Billing System Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 08:00 EDT
Scheduled - Due to maintenance on our billing system, we are experiencing delays with billing processing. This includes both payments and refunds, which can be delayed up until July 8, 2022
Control Panel Operational
Email Operational
Webmail Operational
Microsoft Exchange Operational
Email Archiving Operational
Office Operational
Microsoft 365 Operational
HiDrive Operational
G Suite Operational
OX App Suite Operational
Managed Nextcloud Operational
Mail System and Delivery Operational
Sending Emails Operational
Receiving Emails Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder and Hosting Operational
MyWebsite (ordered after 09/06/2017) Operational
Web Hosting Operational
Managed Cloud Hosting Operational
MyWebsite (ordered before 09/06/2017) Operational
MyWebsite NOW Operational
Wordpress Pro Operational
Servers Operational
Dedicated Server Operational
Cloud Server Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
SiteAnalytics Operational
eCommerce Operational
Online Store Operational
Contract Management Under Maintenance
Contract Activation Operational
Order Page Operational
Cancellation Service Operational
Billing Service Under Maintenance
Customer Service Operational
Customer Hotline Operational
Support Tool Operational
Partner Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 29, 2022

Unresolved incident: Billing System Maintenance.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022
Control Panel is inaccessible
Resolved - The issue has been resolved.
Jun 23, 06:02 EDT
Identified - Currently, some customers may not be able to log into the Control Panel
Jun 23, 05:34 EDT
Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022
Emergency Maintenance
Resolved - The systems are stable and all services are functioning normally again. Thank you for your patience and understanding.
Jun 19, 02:26 EDT
Update - We have eliminated the disruption for almost everyone affected. There may still be some delay setting up recently purchased products.
Jun 18, 23:04 EDT
Identified - Please be aware that we are performing an emergency maintenance on our database systems.

The following services and functions may be unavailable:
- Ordering of products may not be possible or delayed
-Control Panel may be temporarily restricted

We apologize for any inconvenience this may cause.
Jun 18, 16:38 EDT
Jun 18, 2022
Incident Report
Resolved - We apologize for the inconvenience caused and thank you for your patience.
Jun 18, 16:29 EDT
Identified - Due to a technical issue with our Support Tools, our Customer Service might not be able to answer all questions related to your account.
Jun 18, 16:14 EDT
Jun 17, 2022
Disruption in several Control Panel areas
Resolved - The systems are stable and all services are functioning normally again.
Jun 17, 10:21 EDT
Update - We are still working on resolving the technical issue.
Jun 17, 09:58 EDT
Identified - During this time, configurations in some areas of your control panel may be limited.
Furthermore, our Customer Service might also not be able to answer all questions related to your account. We apologize for any inconvenience this may cause you.
Jun 17, 09:36 EDT
Jun 16, 2022

No incidents reported.

Jun 15, 2022

No incidents reported.

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