Real-time Chat & Texting
Unlimited multi-operator chat for the web. Integrated support for mobile, including texting. Full API available for custom integrations.
Unlimited multi-operator chat for the web. Integrated support for mobile, including texting. Full API available for custom integrations.
Unlimited FAQs for both staff-only and public use. Standalone or embed in any web page. Built-in mobile version. Have a FAQ? Import it.
Our partner, Chatstaff, is staffed by MLS librarians and provides after-hours coverage for academics & publics. Select hours or 24/7.
LibraryH3lp was first created for libraries, but is also available to any non-profit or educational organization. There are a growing number of university departments using LibraryH3lp. Advising, admissions, student services, IT, and peer counseling departments, just to name a few. Does your library use LibraryH3lp? You can share their subscription at no additional cost or opt to get a separate subscription at a reduced rate.
LibraryH3lp is a trusted and modern software platform reflecting years of hands-on real-time chat experience and feedback from clients. Every aspect of the system is designed for efficiency, flexibility, expansion, and innovation. We believe that better doesn't always mean more expensive and that non-profits deserve quality tools offered at reasonable price points. You get unlimited user accounts, chats, and FAQs and choice of servers located in the US, Canada, Europe, and Asia/Pacific. More