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- Nanotechnology: The Coming Revolution in Manufacturing
- For centuries manufacturing methods have gotten more precise, less expensive, and more flexible. In the next few decades, we will approach the limits of these trends. The limit of precision is the ability to get every atom where we want it. The limit of low cost is set by the...
- White papers
- The CMU Sphinx-4 Speech Recognition System
- The Sphinx-4 speech recognition system is the latest addition to Carnegie Mellon University's repository of Sphinx speech recognition systems. It has been jointly designed by Carnegie Mellon University, Sun Microsystems Laboratories and Mitsubishi Electric Research Laboratories. It is differently designed from the earlier Sphinx systems in terms of modularity, flexibility...
- White papers
- University of Calgary: Research Environment Runs on Sun
- The University of Calgary has implemented technology from Sun Microsystems, Inc. as the basis for its unique and powerful bioinformatics research environment. Scientists gain new insights by immersing themselves in a 10 foot by 10 foot CAVE where they are surrounded by 3D stereo images of structures such as molecules,...
- Case studies
- Tomorrow's Customer Interactions: A New Vision for the Contact Center
- Imagine a world where the customers can easily reach the company anytime, anywhere, via any device or mode of communication regardless of location or number of participants. With converged second generation IP communication networks come new standards such as Session Initiation Protocol (SIP). SIP enabled devices and applications have the...
- Webcasts
- The Advantages of Using SIP in Your IP Contact Center
- Everyone is talking about SIP and how it will transform business communications. But what will SIP bring to the contact center? This webcast will focus on how SIP can be utilized in the contact center to enhance the way that a person communicates with the customers. SIP, and the applications...
- Webcasts
- The Economics of Customer Relationships: Creating the Formula for a Superlative Customer-Centric Speech Solution
- When the right formula is found, speech technologies provide the business with significant opportunities to create superlative customer-centric self-service applications that enhance profitability. Innovative speech solutions allow a person to offer the most convenient, friendly and fast service possible and to go beyond touch-tone applications to open extensive avenues of...
- Webcasts
- The Value of Speech in the Contact Center
- Think touch-tone self-service is enough for the customers? Think again. Today's self-service technologies can do more than they used to...a lot more. This webcast shows how BrightHouse Networks is using speech recognition to automate routine calls, reduce call transfer rates by 50% and dramatically improve customer service; why customers prefer...
- Webcasts
- Is on Demand CRM Really Important?
- There are many reasons to embrace on demand or Software as a Service (SaaS) when considering CRM solutions. The rapid time-to-value is very compelling, and, for many companies, sidestepping the backlog of constrained IT organizations can mean being able to start using a solution this year versus having to wait...
- White papers
- A Hardware/Software Architecture for the Control of Self Reconfigurable Robots
- This paper presents a hardware control architecture based on the coupling of a CPU and a FPGA on a single board. To this basic module, the authors add a wireless communication based on Bluetooth. This paper presents how the authors use this for the control of self-reconfigurable module. In fact,...
- White papers
- Producer of Wood Substitute Doesn't Knock Wood or Cross Fingers for IT Support
- Hunter Paine Enterprises, located in Pittsburgh, California, the startup's business plan was to turn waste such as tire particles and recycled paper into Lexite, a structurally strong construction material that's an alternative to wood. Like any well-established company, Hunter Paine wanted information technology to integrate all its operations on a...
- Case studies
- Dr. KN Modi Foundation Reaps the Benefits of Linux OS and Open Source Software Running on Intel Architecture
- KUKA Roboter is one of the world's largest robot manufacturers. A globally operating Original Equipment Manufacturer (OEM) with a large established installed customer base, KUKA Roboter required a highly stable platform for its next-generation PC-based controller. KUKA needed guaranteed component availability to support a product lifespan of up to seven...
- Case studies
- Survey of the Speech Recognition Techniques for Mobile Devices
- This paper presents an overview of different approaches for providing Automatic Speech Recognition (ASR) technology to mobile users. Three principal system architectures in terms of employing wireless communication link are analyzed: Embedded Speech Recognition Systems, Network Speech Recognition (NSR) and Distributed Speech Recognition (DSR). Overview of the solutions which became...
- White papers
- SIP and Application Internetworking
- SIP combines the features of the Advanced Intelligent Network from the telecom world for fixed and mobile telephony, with Internet features for email, Web, transactions, and entertainment. This paper discusses both signaling and application internetworking of SIP with different networks. Firstly it involves the architectures, mechanisms or protocols when internetworking...
- White papers
- Delivering IP-Based Voice Services With SIP
- In recent years there has been a lot of innovative work done to define clarifications, bug fixes, tweaks, and extensions to SIP. Notable examples include the IETF clarifications of procedures for transferring calls, and new requests for comment (RFCs) and drafts to support the administration and attendant features common to...
- White papers
- Systems Integrator Builds Affordable, Flexible Mobile Robot
- CoroWare provides solutions and systems integration and offers a number of specialty areas, including robotics. When CoroWare executives saw the market potential for affordable mobile robots based on standardized components, they needed to move fast to get a working prototype to an industry trade show. The company chose Microsoft Windows...
- Case studies
- Nanotechnology, Biomolecular Electronics
- Biopolymers and biomimetic polymers have several materials properties of interest to the industrial sectors of electronics, optics, pharmaceutics. The materials have applications in the design and construction of nanoscale integrated circuits, of laminated structural elements (smart sensor interiors in automobiles, planes and trains), of microsensors that can be embedded in...
- White papers
- Development of Robot Controllers Based on PC Hardware and Open Source Software
- Researchers, developers and system integrators require more openness in control systems in order to design, develop and rapidly integrate functionalities to fulfill new application requirements. Even if several robot control vendors provide their products with customized development tools, low cost and not proprietary solutions should be preferred to face the...
- White papers
- Expert Strategies for Reducing the Risks of an SaaS Relationship
- With promises of strong return on investment, low overhead and rapid application deployment, Software as a Service (SaaS) and Application Service Provider (ASP) solutions have begun to skyrocket in popularity. Solutions for customer relationship management, payroll, human resources, and many more are now available on-demand. But as compelling as...
- Webcasts
- SpringCM Gives Businesses Tighter Control of Documents
- SpringCM, the Chicago-based company provides its applications via the Web in a Software-as-a-Service (SaaS) model, which enables customers to start using SpringCM capabilities in a matter of minutes - with no need to install and maintain the software internally. Recognizing that its SaaS applications had to be exceptionally reliable, scalable...
- Case studies
- Software as a Service Solution Combines Technology, Strategy, and Market Reach
- A software developer for the home healthcare and community-care market, Healthphone Solutions opted to build its solutions on Microsoft technologies, join the Microsoft Partner Program, and offer its solutions through telecommunications companies. Telecommunications companies have the infrastructure to sell Healthphone solutions as part of a Software as a Service model,...
- Case studies
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