Once an order is placed either online or by phone, our team will begin processing and preparing it for shipment.

Shipping eligibility and charges may vary depending on the product and delivery location. Most standard-sized products are eligible for free shipping to qualifying addresses. Final free shipping eligibility is determined based on the actual delivery address.

Oversized products are subject to separate freight charges and are not included in our standard free shipping offer. Shipping costs for oversized products will be calculated based on the product, delivery location, and applicable freight requirements.

To ensure a successful delivery, our team will generally contact you within 48 hours of your order to confirm the shipment details. Once your order has shipped, you will receive a text message and/or email containing the carrier information and tracking number.

By clicking the tracking number, you can stay up to date on your delivery status.

Our typical delivery window is 10–15 business days after the order has shipped from our warehouse. However, carrier congestion, weather conditions, remote delivery locations, or other circumstances may cause delays.

Please note that we are unable to store your item for an extended period. If you need to delay your shipment, you must contact TMG Industrial to submit a request.

The maximum shipment delay that may be requested is three weeks after payment has been received. Additional charges may apply to orders held beyond this period, or the order may be cancelled. We recommend purchasing your items as close as possible to the date when you are able to accept delivery.

Thank you for choosing TMG Industrial. Please feel free to contact us with any questions or concerns regarding your shipment.