FairGO Casino Review
This time, I got an online casino called FairGO for review. The website has a rather specific look. The green color scheme and their quite creepy mascot turn me away from using the site, but that’s just personal preference.
This project was launched in 2017, which, in my eyes, explains the strange site design, as it was pretty popular at that time. The owner of this project is Deckmedia N.V. You may know them from the sister casinos of today’s “guest,” such as Red Stag, Desert Nights Casino, Slots Capital, Black Diamond Casino, Ozwin Casino, and others.
Of course, before registering on a site, it would be ideal to make sure the platform is safe, but this is where the problems begin. There is no information about a license on the site, and external sources are inconsistent: some claim it has a Curacao license without providing any proof other than words like “Trust me bro,” while others, and my own sources, confirm the absence of a license.
I can’t recommend playing or even registering on such sites, but to get the full picture of this one, I risked my own data. Whether you should do the same is your own decision.
How to Register at FairGO Casino
The registration process on the site starts with a pop-up window and goes through three steps. On the first page, we need to enter our name, email, create a username and password. The next page requires a home address, and the last one asks for a date of birth and a phone number.
In short, the registration process is standard and doesn’t differ from others, which is not a plus. It takes quite a lot of time, and there are no alternative login options.
How to Fund Your FairGO Casino Account
To make a deposit on the site, you need to go to the cashier window, where all available payment methods are shown, and there are quite a few. A good balance between online banking and crypto methods allows every player to find a convenient way to deposit, which is definitely a plus.
Next to the payment methods, you can also see the limits, the option to choose a deposit coupon (bonus), and a short example of how the bonus works. For today’s test, I chose Neosurf and made a deposit of 80 AUD, which was credited to the site within 5 minutes.
FairGO Casino: Exclusive Deals and Offers
The menu with available site promos opens in a very inconvenient pop-up window, and most of the bonuses are shown as promo codes without any descriptions.
To find the bonus terms—which, as it turns out, all share the same conditions—you have to go to the main site’s T&Cs, which is extremely inconvenient. There, we learn that while playing with a bonus, we are limited to a maximum bet of 10 AUD, and if this limit is exceeded, the bonus will be cancelled. Bonuses are also automatically cancelled when the balance drops below 1 AUD, which is understandable.
The minimum deposit required to activate most bonuses is 20 AUD. “Most” because there are exceptions, usually mentioned in the promo banner. The wagering requirements range from x30 to x60, depending on whether the bonus is a deposit bonus or a free one.
To understand how absurd the situation is, let’s look at the FairGO Welcome Package. This promo offers a 100% match bonus up to 200 AUD, which can be claimed 5 times. And unfortunately, that’s all the information available—nothing else is mentioned on the banner or in the general site T&Cs. So we cannot know the wagering requirement, the exact conditions for claiming it 5 times, or any other usual limits applied to such bonuses, unless we contact customer support.
FairGO Casino: How to Contact Support
This brings us to the support team’s competence check. Contacting an operator is fairly simple via the icon in the bottom right corner of the site. A chat window opens, along with another option to contact support through a scheduled call.
At the start of the chat, we are immediately answered by a support agent—or rather, an AI assistant who doesn’t introduce itself as one, which could mislead users. After 10 minutes of chatting and requesting to be connected to a human agent, it finally gave up and transferred me to a person who ignored me. It seems that the operators here only know how to say hello and are unable to respond to real questions, making the support contact option useless.
FairGO Casino: A Look at the Game Library
No site review can be complete without a look at the games, and from the very start, we are met with problems. Yes, the site has game categories, which helps with navigation, but the rest of the filters are not useful. Information such as the number of games or providers is not available through any of the filters (except for one sentence in promo materials that mentions 280+ games, which is very, very few), so we are left to continue “in the dark.”
I started my gaming session with the “New” tab on the site. The first slot I saw was Shogun Princess Quest, which I decided to try because it seemed similar to Starlight Princess by Pragmatic. But no—it was just a regular 5-reel slot without any new features. Yes, it looked decent, but apart from that, it didn’t impress me.
Continuing my search for interesting games, I got overwhelmed with slots and decided to visit the live section, which simply doesn’t exist here. Given the overall experience, I wasn’t even surprised. With maximum disappointment and no good wins, I ended my gaming session.
Terms and Conditions
Moving on to the most complicated and often overlooked topic—the site’s terms and conditions—it’s important to mention that having both a casino and a betting section makes the T&C list longer and more detailed.
As always, I recommend reading the rules of any site you use, as it directly affects your safety. As for FairGO Casino, after going through all the available information on the site, this is what I found:
The absence of a license allows the site to treat players unfairly, and they are not afraid to take advantage of that, especially with terms that allow winnings to be canceled.
Among standard rules, such as using someone else’s card or having more than one account, there is also a term like “playing in ways deemed professional.” Because of this vague rule, any player can be considered a “professional,” and your winnings may be voided.
Continuing with the trend of account balance risks, if your account has been inactive for 12 months, your entire balance is voided. Therefore, ensure that you use or withdraw your money before leaving the platform for an extended period.
But if you do manage to win something here, be prepared for the payout limit of 7,500 AUD per week, which gives you a lot of time to lose the money you can’t withdraw in a single payment.
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