Samsung Members

Samsung Electronics Co., Ltd.

4.5

1.85M reviews

1B+

Downloads

Everyone

About this app

Start your journey with Samsung Galaxy here at Samsung Members.
Open up possibilities from connecting with other users, sharing a wealth of information,
and indulging in a variety of perks to exploring various device tips and experts' support.

■ Official brand news and latest Samsung Galaxy informations
■ Get insider tips to unlock the device's full potential
■ Connect and share with Samsung Galaxy users in the community
■ Access exclusive events and benefits available only on Samsung Members
■ Easily review device diagnostics (battery status, camera etc)
■ Pose questions directly to the experts and get 1-on-1 customer support

※ Availability and services offered above may vary by country and region

※ Note
This application requires network connection and additional charges may apply for network connection.

※ Privacy Policy
https://account.samsung.com/membership/policy/privacy

Updated on

Jan 7, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info, Photos and videos and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.5

1.82M reviews

Derek Williams

February 18, 2024

Works as it should. Pretty quickly tells you if something is wrong. I wish there was an option to supercede the app into letting me mark something as ok. For example, one of the tests is wired headphones. To check it off as working you need to connect wired headphones. I don't own a pair of wired headphones. And if I do, I don't own a pair that uses usb-c nor do I have an adapter. Just being nitpicky though.. honestly the app works very well.

623 people found this review helpful

Potatoe Spudstein

May 17, 2025

The forced update yet again removed a very useful and convenient feature of the s pen. this time it was one that allowed you to quickly take screenshots and crop them using the pen as a selection tool. I can't even properly submit feedback within the app without authorizing this specific app to send me all kinds of notifications. The AI select feature is awful. there's no way to opt out, there's no way to take a regular screenshot of text anymore. AI should be an option not an obligation.

113 people found this review helpful

Nagem Snikrep

July 25, 2025

This latest update is by far the worst. It is force closing my apps every 10-15 minutes. Then it freezes apps on start-up. When I hit the home button once, Google Assist pops up instead. It's also playing audio even after I've forced closed the app in question. I have restarted my phone, updated all my apps, cleared my cache, and I have plenty of storage. These issues started directly after the installation of the new update. I suspect you're trying to force people to buy new phones like Apple

115 people found this review helpful

Flag as inappropriate