Program Policies

Have questions about our policies on learning requirements, accommodations, changing your program status (selecting a later course, withdrawals, refunds, deferrals), exceptions standards, or discounts? Start here!

• Certificate of Completion Requirements
• Program Specific Certificate Requirements
• Exceptions Policy
• Appeals
• Disability Accommodations
• Payment and Refund Policy
• Changes to a Participant's Enrollment Status
• Join the HBS Online Community
• Program Discount Codes
• Past Participant Pricing

The following Program Policies apply if a participant enrolls in any Harvard Business School Online (“HBS Online”) Program. HBS Online offers online courses, programs or other offerings in specific areas of study or on particular topics (each, a “Program”). When enrolling in a Program, participants accept and agree to be legally bound by the Program Policies. If you do not understand or do not wish to be bound by the Program Policies, do not enroll in any Programs. As a reminder, HBS Online Services are at all times subject to the HBS Online  Terms of Use.

1. Certificate of Completion Requirements
2. Program Specific Certificate Requirements
3. Exceptions Policy
4. Appeals
5. Disability Accommodations
6. Payment and Refund Policy
7. Changes to a Participant's Enrollment Status (Withdrawal, Deferral, Drop a Term)
8. Join the HBS Online Community
9. Program Discount Codes
10. Past Participant Pricing

To earn a Certificate of Completion in an HBS Online Program, participants must meet all the following requirements:

1. Thoughtfully and timely complete all coursework by the required Program deadlines.
1. All work in the course modules must be completed by the specified deadline indicated on the course calendar.
2. For On-Demand Programs, all course modules must be completed by the indicated on-demand access end-date.
3. All assignments, if applicable, must be thoughtfully completed by the specified deadline indicated on the course calendar.
4. For On-Demand participants, all assignments and exercises must be completed by the indicated on-demand access end-date. Course calendars are not provided for On-Demand Programs.
5. Each Program’s syllabus outlines the assignments and Key Exercises required to complete each Program. In addition, the Orientation Guide and course calendar, indicating specific course module deadlines, are provided to participants upon enrollment.
6. More detailed information on each Program’s requirements will be communicated at the start of the Program. Overall grades are not assigned for the completion of each certificate Program. Certificate Programs will be evaluated as either complete or not complete. For additional completion requirements, please review the Program Specific Certificate Requirements below.
7. All work must be the participants own work and in their own words. Plagiarism is not tolerated, nor is cutting and pasting text from the internet or from any generative AI tool as a participant’s own answers. Participants are required to follow the HBS Online Academic Honesty Guidelines.
8. Skipping questions by providing cursory responses or simply entering filler text is considered incomplete participation in the Program and will render participants ineligible for a Certificate of Completion.
9. All work must be completed in English.


2. Active Engagement and Contributions
1. Comment on other participants’ postings within the Program.
2. Participate actively and respectfully in Team Discussions, as applicable.
3. Post to Peer Help to ask questions and engage with your peers’ posts.

Participants who fail to complete the Program requirements will not receive a Certificate of Completion and will not be eligible to retake the Program.

Credential of Leadership, Impact, and Management in Business (CLIMB)

To earn a Credential of Leadership, Impact, and Management in Business (CLIMB), participants must complete the following requirements:

1. Successfully complete each of the individual required terms of CLIMB.
2. Earn a Certificate of Completion in the applicable courses (For New Leaders in CLIMB, participants must earn a Certificate of Completion in: Dynamic Teaming, Leadership Principles, and Business Strategy. For Experienced Leaders in CLIMB, participants must earn a Certificate of Completion in: Dynamic Teaming, Organizational Leadership, and Strategy Execution) and earn a Certificate of Completion in the two chosen electives.
3. Successfully complete the courses Personal Branding and Leading in the Digital World.
4. Successfully complete the Capstone Project.
5. Participate actively and respectfully in team activities and discussions.

Credential of Readiness (CORe)

To earn the Credential of Readiness (CORe), participants must enroll in the CORe Program which consists of three courses - Business Analytics, Economics for Managers, and Financial Accounting. Participants must complete and pass all three courses to earn the Credential of Readiness (CORe).

CORe grades are provided for the entirety of the CORe Program and at the individual course level. For a full explanation of CORe grading information and overview, please visit the CORe grading webpage.

Please note: by enrolling in Business Analytics, Economics for Managers, or Financial Accounting as individual certificate Programs, participants will be ineligible to enroll in CORe. Participants must enroll in the CORe Program.

CORe Program Grades

CORe Program grades are assigned on the following scale:

• Pass with High Honors
To pass CORe with High Honors, participants must demonstrate a superior level of content mastery and make exemplary contributions to the Program through their engagement and participation.
• Pass with Honors
To pass CORe with Honors, you must demonstrate a strong level of content mastery and make strong contributions to the Program through your engagement and participation.
• Pass
To pass CORe, participants must demonstrate mastery of course content and satisfactorily complete all quizzes, the final exam, and required participation elements.
• Fail
Participants will not pass CORe or be awarded a Credential of Readiness if, in one or more courses, they fail to complete all module quizzes and the  final exam; fail to demonstrate content mastery on module quizzes and the final exam; or fail to satisfactorily complete all required participation elements.

CORe Course Grades

CORe Course grades are based on the following three components, with the approximate weighing of each component:

• CORe course final exam score (50% of final course grade)
• Module quiz score average (35% of the final course grade). In calculating a participant’s overall quiz average for each course, HBS Online will exclude the lowest quiz score.
• The quality of participation in course reflections, cold calls, and shared reflections (15% of final course grade)

Each module, including associated quizzes, must be completed by the stated deadline. If a participant does not complete a module by the deadline, they must still work through the materials and complete the quiz; however, their score will be recorded as a zero for that module.

All CORe modules and quizzes must be completed for a participant to be eligible to take the CORe final exam.  Participants who do not complete all quizzes will not receive a passing grade.

HBS Online does not allow participants who fail to complete CORe or fail CORe to take it again. Participants concerned about their ability to complete the Program are encouraged to defer or withdraw and reapply to a future cohort. By enrolling in CORe, participants will be ineligible to enroll in Business Analytics, Economics for Managers, or Financial Accounting as individual certificate Programs.

Credential of Digital Innovation and Strategy (CDIS)

To earn a Credential of Digitial Innovation and Strategy, participants must complete the following requirements:

1. Successfully complete Leading in the Digital World.
2. Earn a Certificate of Completion in Design Thinking and Innovation, Winning with Digital Platforms, and Digital Marketing Strategies.
3. Successfully complete the Capstone Project.
4. Participate actively and respectfully in team activities and discussions.

HBS Online understands unexpected life events happen. As a result, HBS Online may make exceptions to the deadline, deferral, enrollment, and withdrawal policies on a case-by-case basis for an extreme life circumstance.

Extreme life circumstances include, but are not limited to:

Unexpected medical situation for a participant or a dependent

Death of a family member

Natural disaster or other large-scale event

As noted in the Certificate of Completion Requirements section, participants are required to complete all coursework by the required deadlines within each Program. However, HBS Online may make exceptions to course deadlines on a case-by-case basis.

HBS Online will not consider exceptions for events such as vacations, conflicting professional obligations, time zone changes, time zone miscalculations, or local technical issues. If a participant knows they are or will be in an area with limited internet connectivity, they are expected to plan to meet the course deadlines.

Early and active communication is essential for HBS Online to help support participants during their life events. Participants are expected to make every reasonable effort to reach out to HBS Online by logging into their account and opening a support case within the support portal within 2 weeks of their life event. Regardless of circumstances, no exception requests submitted more than 60 days after the final deadline of the course will be considered. To the extent possible, participants are expected to continue their coursework while any exception request is under review.

Participants who are currently enrolled in a Program and wish to submit an exception request may refer to the relevant reference pages for exceptions requests for additional information.

Participants who disagree with a decision made for an exception, accommodation, or any decision rendered by HBS Online can submit a formal appeal. The appeals process allows participants to submit more information or documentation to provide additional context in support of overturning the decision rendered by HBS Online. Appeals are reviewed by an appeals committee at HBS Online. Appeals decisions are considered final, only one appeal will be accepted per decision, exception, or accommodations determination.

Participants who are currently enrolled in a Program and wish to submit an appeal may refer to the relevant reference appeals pages for additional information.

When communicating with HBS Online, please understand that the nature of online learning means that messages to HBS Online may not be read immediately, and that HBS Online is not able to respond to personal emergency situations. If you are in distress or are experiencing a personal emergency, please reach out to local resources or to emergency responders in your area.

HBS Online welcomes participants of all backgrounds and abilities. Under the Americans with Disabilities Act Amendments Act (ADAAA), a person is considered to have a disability if that individual (1) has a physical or mental impairment that substantially limits one or more major life activities; (2) has a record of having such an impairment; or (3) is regarded as having such an impairment.

What are accommodations? 

Accommodations are adjustments and modifications that provide participants with disabilities equal access to courses and Programs. However, accommodations do not guarantee an outcome or a level of achievement. Accommodations also do not apply to non-disability related circumstances such as work conflicts, vacations, or family commitments.

What is the accommodations request process? 

Participants are responsible for disclosing their need for accommodations in each Program by completing an  Online Accommodations Request Form as early as possible. Individualized accommodations are then determined through a collaborative process that takes into account self-reports, available supporting documentation, and academic requirements of the specific course. Requests are reviewed on a case-by-case basis. If a participant is unsure if accommodations apply to them, HBS Online is happy to answer questions using the email below. This request process only applies to HBS Online Program offerings.

Please Note: Early and active communication is required because late notification may result in a delay or inability to fulfill a request.

What type of supporting documentation is accepted? 

The HBS Online Accommodations team will review any relevant supporting documentation. Supporting documentation should be in English or include a notarized English translation. However, if any supporting documentation needs to be translated by HBS Online from another language to English, please allow the Accommodations team an additional 5 business days to complete the translation process before the Accommodations team can review the accommodations request. Please also remove any social security numbers or other unrelated sensitive information.

The following are general documentation guidelines for your reference:

1. Documentation presents a clear assessment of the disability or condition by a licensed provider with firsthand knowledge and relevant credentials.
2. Documentation is signed and on letterhead from the licensed treatment provider. Please note forms and templates from other institutions may require supplemental information.
3. Documentation is current, preferably within three years. (The age of the documentation may also be dependent upon the nature of the disability and the specific requested accommodation).
4. Provides a statement of the functional impact and limitations of the disability or condition on major life activities. When applicable, also outlines a prognosis of the symptoms over time and context.
5. Lists recommended accommodations with an explanation of the relevance of each to the diagnosed disability or condition.

Who do I contact?

To initiate a request or to inquire about the process, please reach out to hbsonlineaccommodations@hbs.edu. Please do NOT send supporting documentation or medical records via email. HBS Online will provide instructions on how to submit documentation securely.

For Participants in Certificate Programs, CORe, CDIS, and CLIMB (individually enrolled, independent of an employer or educational sponsorship)

Full payment is required to complete enrollment. If a participant has multiple failed payment attempts with a credit or debit card their account will be locked and they will not be able to continue with enrollment. Please note HBS Online does not provide refunds for the purpose of changing a participant’s payment method.

The cost of each Program (the "Program Fee") grants access to the content for each course Program from the first day of the Program until 60 days after the final Program deadline.

1. Withdrawal with Refund

After enrolling in a Program, participants may request a withdrawal with refund up until 24 hours after the start of the Program. Please note, this is 24 hours after the course materials become available, not after the participant logs in. We encourage all Participants to log in to their Program as soon as it starts to confirm it will be a good fit for their learning needs. To request a withdrawal with refund, log in to your account and select “Change Program Status” for the relevant Program.

2. Please note, the cost of each Program Fee includes a nonrefundable $100 processing fee. If a participant requests a withdrawal with refund, HBS Online will issue a refund to the original payment method used during enrollment, minus the $100 processing fee.


3. Withdrawal without Refund

If a participant withdraws more than 24 hours after the start of the Program, or if a participant is found to be in violation of the Agreements or any other Harvard Business School Online or Program-specific policy, the participant will not be issued a refund unless Harvard Business School Online elects to do so.

Stopping payment on a credit/debit card or other payment methods is not a valid means of withdrawing from a Program. If a participant stops payment without following the HBS Online process for withdrawal, the participant will remain responsible for paying the Program Fee and may be rendered ineligible to participate in future HBS Online programs.

For Participants enrolled in On-Demand Certificate Programs

For On-Demand Programs, once a participant's payment is successfully processed, an email granting access to the course content will be sent within 2 hours. Participants will also see access granted on their account dashboard. The full duration of access is indicated on their account dashboard. Access to the course begins the moment Program access is granted, not at first login to the Program.

1. Failure to complete enrollment after issuing a partial payment.

For On-Demand Programs, all partial payments will be automatically refunded if the participant does not complete enrollment within 45 days after the initial partial payment. Full payment is required to complete enrollment. If a participant has multiple failed payment attempts with a credit or debit card, their account will be locked, and they will not be able to continue with enrollment. Please note, HBS Online does not provide refunds for the purpose of changing a participant’s payment method.

2. Withdrawal with Refund

After enrolling in an On-Demand Program, participants may request a withdrawal with refund up until 24 hours after receiving access to the Program. Please note, this is 24 hours after the course materials become available, not after the participant logs in. We encourage all Participants to log in to their Program as soon as access is available to confirm it will be a good fit for their learning needs. To request a withdrawal with refund, log in to your account and select “Change Program Status” for the relevant Program.

Please note, each Program Fee includes a nonrefundable $100 processing fee. If a participant requests a withdrawal with refund, HBS Online will issue a refund to the original payment method used during enrollment, minus the $100 processing fee.

3. Withdrawal without Refund

If a participant withdraws more than 24 hours after being provided to access an On-Demand Program, or if a participant is found to be in violation of the Agreements or any other Harvard Business School Online or Program-specific policy, the participant will not be issued a refund unless Harvard Business School Online elects to do so.

Stopping payment on a credit/debit card or other payment methods is not a valid means of withdrawing from an On-Demand Program. If a participant stops payment without following the HBS Online process for withdrawal, the participant will remain responsible for paying the Program Fee and may be rendered ineligible to participate in future HBS Online programs.

For Participants engaged in a Corporate Learning Program

Participants in a Corporate Learning Program means any participant who is enrolled in a company-sponsored Program and enrolled in a Program through their employer, educational, or sponsoring entity. Full payment, if payment by the participant is required, is due at the time of enrollment. If a Participant has multiple failed payment attempts with a credit or debit card their account will be locked and they will not be able to continue with enrollment. Please note, HBS Online does not provide refunds for the purpose of changing a participant’s payment method.

After enrolling in a Program, prior to the start of the Program, and at the request of the employer or sponsoring entity, a participant may be withdrawn from the Program, which will result in the participant being refunded their original payment method. The participant may only be withdrawn from the Program if the request is made prior to the start of the Program.

Please note, each Program Fee includes a nonrefundable $100 processing fee. If a Participant is withdrawn with refund, HBS Online will issue a refund to the original payment method used during enrollment, minus the $100 processing fee.

This Section is effective for Programs that start after February 1, 2020. Access the previous policies here.

HBS Online understands a Participant’s plans to join an HBS Online Program may change. Therefore, depending on the Program, HBS Online offers the opportunity for Participants to make changes to their enrollment, such as deferring their enrollment, dropping a term, and/or withdrawing from the Program. Please note, additional policies apply to participants who are company-sponsored and enrolled in a Corporate Learning Program through their employer or sponsoring entity.

For Participants in Certificate Programs, including On Demand, CORe, and CDIS (individually enrolled, independent of an employer or educational sponsorship)

1. Shifting Your Admission (For applicable Programs that have an application): After admission to a Program but before enrollment (completed payment), Participants may opt to shift their admission to a later Program through the “My Dashboard” page. If the enrollment deadline to the Program has passed and the participant’s application has expired, participants will need to submit a new application to be considered for a future cohort.


2. Deferring Enrollment. PLEASE NOTE: Participants in On-Demand Programs are not eligible to defer their enrollment. Once a participant has enrolled in a Program, the participant may request a deferral of their enrollment through the “My Dashboard” page. Participants may defer their enrollment to a later offering of the same Program, subject to the following policies.
   

   Participants may request an enrollment deferral at any time before their Program starts, and up to one week after the start of their Program. Note that participants will need to start the Program over after deferring—no work completed will transfer to the later offering.

   Participants must defer to one of the next open offerings of the Program in which they are enrolled. A list of upcoming offerings may be found on the Program’s page on our website.

   Participants may only defer once. If a participant has previously deferred, they will not be eligible for an additional deferral or a refund. For this reason, please consider requesting a refund if the Program has not started and you are uncertain about joining a later offering.

3. Withdrawals and Refunds: After enrolling in a Program, participants may request a withdrawal with refund up until 24 hours after the start of your Program. Please note, this is 24 hours after the course materials become available, not after the participant logs in. HBS Online encourages participants to log in to their Program as soon as it starts to confirm the Program will be a good fit for their learning needs. To request a withdrawal with refund, log in to your account and select “Change Program Status” for the relevant Program.
   

   Once a participant has requested a withdrawal with refund, HBS Online will return funds to the payment method used during enrollment, minus a $100 nonrefundable processing fee.

   If you withdraw more than 24 hours after the start of the Program, or if you are found to be in violation of the Agreements or any other Harvard Business School Online or Program-specific policy, you will not be issued a refund unless Harvard Business School Online elects to do so.

   Please be advised, if the original payment was by Western Union, refunds will be paid by check and mailed via the United States Postal Service (USPS).

   Participants may request a withdrawal without refund only if they have completed less than half of the Program. Withdrawal from a Program without refund, if the participant has completed less than half of the Program will allow the participant to reenroll in the same Program, at a later time – such reenrollment will require payment of the full cost of the Program. If the participant has completed more than half the Program, the participant is not permitted to withdraw from the Program. The participant must either complete the Program or if they are unable to complete the Program, they will not receive their certificate of completion. Such participants are not eligible to reenroll in the Program at any time.

For Participants enrolled in CLIMB (individually enrolled, independent of an employer or educational sponsorship)

1. Dropping a Term. Enrollment for CLIMB takes place on a term-by-term basis. Participants may request to drop a term with refund up until 24 hours after the start of the term. Please note, this is 24 hours after the term begins, not the start date of any specific courses within the term.

   If a participant is unable to complete a given term of CLIMB, but wishes to remain enrolled in the CLIMB Program, they may drop a term at any time. To change your Program status, please contact the HBS Online Support Team and select “Enrollment”. Participants who drop a term outside the 24 hours from the start of the term period or outside of our Exception Policy for extreme life events will not receive a refund of their term fee.

   If a participant elects to drop the first term of the Program, they must reapply to CLIMB before reenrolling. For all other terms, participants may return to the Program when the relevant term is next offered. Participants must complete the CLIMB Program within two years of completing their first term.

2. Elective Enrollment: Elective enrollment takes place during Terms 2 and 3. Participants cannot change their elective after they have successfully enrolled in a term (i.e. paid the Program Fee) and cannot defer or withdraw from the elective itself. Participants may only drop the term altogether or withdraw as noted in the policies detailed on this page for CLIMB participants. Please be aware that participants may receive messaging regarding withdrawing or deferring their elective course that is not relevant to CLIMB participants.


3. Program Withdrawal: Participants who wish to withdraw from the Program completely must contact the HBS Online Team to request a Program exception. Please navigate to the Support Portal to select the appropriate withdrawal option for review.



Enrollment completed for upcoming terms may be refunded up until 24 hours after the term start date in the event of a Program withdrawal. Learners who withdraw from CLIMB may be eligible to reapply and reenroll to the Program at a later date.

4. Refund Information: In the event a participant elects to drop a term or withdraw from the Program prior to or within the first 24 hours of the start of the term, HBS Online will return funds to the payment method used during enrollment, minus a $100 nonrefundable processing fee. Please be advised, if the original payment was by Western Union, refunds will be paid by check and mailed via the United States Postal Service (USPS).

Participants in a Corporate Learning Program

Participants in a Corporate Learning Program means any participant who is enrolled in a company-sponsored Program and enrolled in a Program through their employer, educational, or sponsoring entity. Such Participants may not defer, withdraw, drop a term, or receive a refund except upon the direct request from their employer or sponsoring entity. If such a participant wishes to defer, withdraw, drop a term, or receive a refund, the participant must contact the appropriate representative at their employer or sponsoring entity and the employer or sponsoring entity will inform HBS Online. Please note, participants enrolled in CLIMB via a Corporate Learning Program are not permitted to defer or drop a term after the CLIMB Program has started, even upon a direct request from their employer. CLIMB Participants enrolled via a Corporate Learning Program may only withdraw or defer from the CLIMB Program prior to the start of the first CLIMB Term.

If a participant in a Corporate Learning Program pays the Program Fees, or pays a portion of the Program Fees, any change to the participant’s enrollment status is still subject to the request of the employer or sponsoring entity. Prior to the start of a Program, and at the request of the employer or sponsoring entity, the participant may be withdrawn from the Program, which will result in the participant being refunded their original payment method.

Please note, these restrictions do not apply to individual Participants individually enrolled, independent of an employer or educational sponsorship, who completed their enrollment, paid for the Program themselves, and plan to request employer reimbursement, or sent their employer the third-party payment link during the enrollment process— these participants are still eligible for deferrals and refunds in this case.

At HBS Online, part of our mission is to make our courses available to all who are committed to an engaging learning experience in a community of like-minded learners. Throughout the course, Participants will be asked to apply what they are learning to their own professional and personal experiences. Participants are encouraged to take advantage of this opportunity for reflection and to be candid about the questions and challenges they face. To foster a rich dialogue, some of participants’ contributions within a Program will be shared with other participants in their cohort. Participants are encouraged to use discretion in the type of information they choose to share; please do not share any proprietary or confidential information that you may wish to keep private. In the event participants wish to reflect upon a situation that is sensitive in nature, please use your best judgment in disguising the exact details. Note that not all submissions are publicly shared; those that are private reflections will be marked as such.

All participants are required to abide by the HBS Community Values and HBS Online Honor Code.

Engaging with The Community

During the course, Participants will learn with and from a global community of their peers. Participants will be expected to actively engage with their peers by commenting on their ideas and writing thoughtful responses to questions posed in the course. HBS Online Programs are only available in English. To understand the course materials, respond to questions, and participate effectively, all learners must be proficient in English.

Motivation and Commitment

HBS Online’s Programs are designed for motivated and committed learners. HBS Online expects participants to keep pace with their peers in the course, to ensure the social and group elements of the course are as relevant and beneficial to their learning as possible.

From time to time, HBS Online may provide a discount code to enroll in a Program. Please be advised that the discount may be considered taxable scholarship income; see IRS Publication 970 (Tax Benefits for Education) or consult with your own tax advisor. Individuals who are nonresident aliens for U.S. tax purposes are ineligible for a discount for any course they take while present in the U.S.

Participants who have enrolled in at least one qualifying Harvard Business School Online Program, from the list below, are eligible to enroll in subsequent qualifying program(s) at 30% off the current program cost, regardless of completion or certificate status of the first purchased Program. Past Participant Pricing is NOT valid for the first purchased Program. Participants are only eligible to receive the Past Participant Pricing after the withdrawal deadline (24 hours after the start of a program*) has passed for their first purchased Program. Participants enrolled in HBS Online Free Business Lessons or Programs that are part of a corporate learning package are NOT eligible to receive this discount.

Past Participant Pricing is automatically applied to the Program Fee upon time of payment. Past Participant Pricing is not available after submitting payment, so if you think you are eligible for Past Participant Pricing upon enrollment, please review this Past Participant Pricing policy in detail before you submit any payment.

At this time, Past Participant Pricing is 30% off the Program Fee and only applies to the Programs listed below. Past Participant Pricing terms are subject to change, and any changes have immediate and retroactive effect.

• Alternative Investments
• Business Strategy
• Business Analytics
• CORe (Credential of Readiness) - Non-Credit Only
• Design Thinking and Innovation
• Disruptive Strategy
• Economics for Managers
• Entrepreneurship Essentials
• Financial Accounting
• Global Business
• Leadership Principles
• Leading with Finance
• Management Essentials
• Negotiation Mastery
• Organizational Leadership
• Power and Influence for Positive Impact
• Strategy Execution
• Sustainable Business Strategy
• Sustainable Investing
• Launching Tech Ventures
• Leadership, Ethics, and Corporate Accountability
• Digital Marketing Strategy
• Business and Climate Change
• Winning with Digital Platforms
• AI Essentials for Business
• Leading Change and Organizational Renewal
• Creating Brand Value
• Strategic Financial Analysis
• Entrepreneurial Marketing
• Dynamic Teaming
• Transforming Customer Experiences

Past Participant Pricing is only eligible for Program enrollments on or after May 7, 2021, and is not retroactively available. Past Participant Pricing may not be combined with other scholarships, financial aid, or other offers.

Only one instance of Past Participant Pricing may be used per order.

Participants deferring from Past Participant Pricing eligible cohorts to non-eligible cohorts will not retain the benefit of the Past Participant Pricing for the non-eligible cohort. Deferrals are subject to the standard program policies.

The Past Participating Pricing benefit cannot be exchanged for cash and it may not be transferred or sold. Past Participant Pricing is void where prohibited by law.

Past Participant Pricing terms and conditions are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts.

*Please note, this is 24 hours after the program materials become available, not after you log in.