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    The Triple Bottom Line: What It Is & Why It’s Important

    triple bottom line diagram showing profit, people, and the planet
    • 08 Dec 2020
    Kelsey Miller Contributors
    • Strategy
    • Sustainable Business Strategy

    The world is full of uncertainty. Monumental challenges—including climate change, poverty, and inequality—are at the forefront of daily life and seemingly becoming ever more urgent.

    One thing that isn’t uncertain, according to the online course Sustainable Business Strategy, is the need for change.

    The general goal of a sustainable business strategy is to positively impact the environment, society, or both, while also benefiting shareholders. Business leaders are increasingly realizing the power of sustainable business strategies in not only addressing the world’s most pressing challenges but driving their firms’ success. However, defining what sustainability means, solidifying clear and attainable goals, and formulating a strategy to achieve those goals can be daunting.

    One common way to understand a business’s sustainability efforts is using a concept known as the triple bottom line.


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    What Is the Triple Bottom Line?

    The triple bottom line is a business concept that states firms should commit to measuring their social and environmental impact—in addition to their financial performance—rather than solely focusing on generating profit, or the standard “bottom line.”

    Check out our video on the triple bottom line below, and subscribe to our YouTube channel for more explainer content!

    View Video

    What Are the “Three P’s” of the Triple Bottom Line?

    The triple bottom line can be broken down into “three P's”: profit, people, and the planet. Firms can use these categories to conceptualize their environmental responsibility and determine any negative social impacts to which they might be contributing.

    From there, companies can integrate sustainable practices into every facet of their business operations—including supply chains, business partners, and renewable energy usage—to positively impact society and the environment in addition to turning a profit.

    The 3 P's of the Triple Bottom Line: Profit, People, and Planet

    Profit

    In a capitalist economy, a firm’s success most heavily depends on its financial performance, or the profit it generates for shareholders. Strategic planning initiatives and key business decisions are generally carefully designed to maximize profits while reducing costs and mitigating risk.

    In the past, many firms’ goals have solely focused on economic impact and growth. Now, purpose-driven leaders are discovering they have the power to use their businesses to effect positive change in the world without hampering financial performance. In many cases, adopting sustainability initiatives has proven to drive business success.

    Related: HBS Professor Explores the Impact Purpose Can Have on Your Organization

    People

    The second component of the triple bottom line highlights a business’s societal impact, or its commitment to people.

    It’s important to make the distinction between a firm’s shareholders and stakeholders. Traditionally, businesses have favored shareholder value as an indicator of success, meaning they strive to generate value for those who own shares of the company. As firms have increasingly embraced sustainability, they’ve shifted their focus toward creating value for all stakeholders impacted by business decisions, including customers, employees, and community members.

    Some simple ways companies can make an impact on people—and serve future generations—include ensuring fair hiring practices and encouraging volunteerism in the workplace. They can also look externally to effect change on a larger scale. For instance, many organizations have formed successful strategic partnerships with nonprofit organizations that share a common purpose-driven goal.

    Related: 4 Accessible Ways Companies Can Drive Social Change

    Sustainable Business Strategy | Unite Profit and Purpose | Learn More

    The Planet

    The final component of the triple bottom line is concerned with making a positive impact on the planet.

    Since the birth of the Industrial Revolution, large corporations have contributed a staggering amount of pollution to the environment, which has been a key driver of climate change and environmental concerns. A report by the International Energy Agency found that the global energy industry released 135 million tonnes of methane into the atmosphere in 2022.

    While businesses have historically been the greatest contributors to climate change, they also hold the keys to driving positive change. Many business leaders are now recognizing their social responsibility to do so. This effort isn’t solely on the shoulders of the world’s largest corporations—virtually all businesses have opportunities to make changes that reduce their carbon footprint. Adjustments like using ethically sourced materials, cutting down on energy consumption, and streamlining shipping practices are steps in the right direction toward long-term sustainability.

    Related: What Is Sustainability in Business?

    Why Is the Triple Bottom Line Important?

    To some, adopting a triple bottom line approach may seem idealistic in a world that emphasizes profit over purpose. Innovative companies, however, have shown time and again that it’s possible to do well by doing good.

    The triple bottom line doesn’t inherently value societal and environmental impact at the expense of financial profitability. Instead, many firms have reaped financial benefits by committing to sustainable business practices.

    Related: Why You Need Sustainability in Your Business Strategy

    “In many situations, it's possible to do the right thing and make money at the same time,” Harvard Business School Professor Rebecca Henderson says in Sustainable Business Strategy. “Indeed, there's good reason to believe that solving the world's problems presents trillions of dollars worth of economic opportunity.”

    Case in point: According to an IBM consumer report, half of consumers are willing to pay a premium for sustainable products. Further, purpose-driven consumers—those who choose products and brands based on alignment with their values—represent the largest market segment at 44 percent.

    Beyond helping companies capitalize on a growing market for sustainable goods, embracing sustainable business strategies can be highly attractive to investors. While companies use the triple bottom line internally, environmental, social, and governance (ESG) metrics are a third-party measurement of those procedures, holding businesses publicly accountable to focus on more sustainable practices in addition to financial profit.

    According to Sustainable Business Strategy, evidence has increasingly shown that firms with promising ESG metrics tend to produce superior financial returns. As a result, more investors have begun focusing on ESG metrics when making investment decisions.

    Which HBS Online Business in Society Course is Right for You? | Download Your Free Flowchart

    How to Implement the Triple Bottom Line

    As the world’s most pressing challenges evolve, purpose-driven leaders are needed to spearhead initiatives that can spur positive change—but making those changes isn’t an easy task.

    “Finding these opportunities and making them successful takes both real courage and grindingly hard work,” Henderson says in Sustainable Business Strategy. “It’s often the firms that have a purpose—beyond simply making money—that make the first move.”

    Although the road ahead is long and uncertain, it’s important not to be discouraged. The first steps toward reaching sustainability goals start with the individual. Little by little, firms can unite around a common cause and have a real, measurable impact.

    “It’s not only OK to take your values to work; it's required,” Henderson says. “A shared purpose can make firms both more productive and more innovative. But what's most important is that, in the end, [our values] are all we have.”

    Are you interested in learning how to lead your organization toward positive change? Explore Sustainable Business Strategy—one of our online Business in Society courses—and discover how you can become a purpose-driven leader. Not sure which course is right for you? Download our free flowchart.

    This post was updated on August 16, 2023. It was originally published on December 8, 2020.

    About the Author

    Kelsey Miller is a marketing specialist and contributing writer for Harvard Business School Online.
     
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    Our platform features short, highly produced videos of HBS faculty and guest business experts, interactive graphs and exercises, cold calls to keep you engaged, and opportunities to contribute to a vibrant online community.

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    All course content is delivered in written English. Closed captioning in English is available for all videos. There are no live interactions during the course that requires the learner to speak English. Coursework must be completed in English.

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    HBS Online welcomes committed learners wherever they are—in the world and their careers—irrespective of their professional experience or academic background. To extend the reach of HBS Online, we no longer require an application for our certificate programs. (Applications are still required for our credential programs: CORe and CLIMB.) You can now immediately enroll and start taking the next step in your career.

    All programs require the completion of a brief online enrollment form before payment. If you are new to HBS Online, you will be required to set up an account before enrolling in the program of your choice.

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    HBS Online's CORe and CLIMB programs require the completion of a brief application. The applications vary slightly, but all ask for some personal background information. You can apply for and enroll in programs here. If you are new to HBS Online, you will be required to set up an account before starting an application for the program of your choice.

    Our easy online application is free, and no special documentation is required. All participants must be at least 18 years of age, proficient in English, and committed to learning and engaging with fellow participants throughout the program.

    Updates to your application and enrollment status will be shown on your account page. We confirm enrollment eligibility within one week of your application for CORe and three weeks for CLIMB. HBS Online does not use race, gender, ethnicity, or any protected class as criteria for admissions for any HBS Online program.

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    No, Harvard Business School Online offers business certificate programs.

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    We also allow you to split your payment across 2 separate credit card transactions or send a payment link email to another person on your behalf. If splitting your payment into 2 transactions, a minimum payment of $350 is required for the first transaction.

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