Resolved -
The issue has now been resolved following the rollback of the recent infrastructure update. Normal behavior has been restored, and no further impact has been observed.
We apologize for any inconvenience this may have caused and appreciate your patience. We will continue monitoring to ensure ongoing stability and prevent recurrence.
Apr 29, 11:47 CEST
Monitoring -
We recently deployed an update to one of our infrastructure components that caused this issue. This change has now been rolled back, users should be able to join the rooms at the moment, and we are continuing to closely monitor the situation.
Apr 29, 11:37 CEST
Investigating -
Our team has been alerted of an issue whereas users have been unable to join the room. We're investigating the cause and will provide an update as soon as possible. We are sorry for the inconvenience caused.
Apr 29, 11:30 CEST