Eliminate IT headaches for your firm with truly unlimited, fixed-fee support.
Recurring IT issues drop by 75% in the first 90 days, proven by detailed onboarding reports and user feedback.
Flat monthly fee per employee means no surprise costs, just unlimited support tailored to your firm’s needs.
Average response time is just 3 minutes for support requests, maximizing your team’s productivity.
Cloud migration and Azure desktop expertise empower seamless, secure remote work for your advisors.
Daily backup checks and rapid recovery ensure your client data is protected and always accessible.
Hear how leading firms experience seamless migrations, rapid support, and ongoing peace of mind.
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“I cannot say enough about the professional attitude and quick service!”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
Comprehensive solutions for your business
Comprehensive onboarding includes a full IT audit, transition planning, and team education, ensuring a seamless start and rapid issue resolution for your firm.
Unlimited remote and on-site support for all users, covering troubleshooting, maintenance, and proactive monitoring with no extra fees or surprise charges.
Azure cloud desktops and server solutions deliver secure, scalable access for advisors, enabling remote work, strong compliance, and business continuity.
Cybersecurity services include daily backup checks, staff training, and advanced threat detection tailored to financial industry regulations.
IT strategy and budget planning from an experienced vCIO, aligning your technology with business goals and industry best practices.
Regular account reviews and performance reporting deliver transparency, track IT improvements, and highlight areas to optimize your operations.
Proprietary cloud migration process ensures data integrity, minimal downtime, and staff readiness during transitions to new platforms.
Flexible, 60-day notice contracts let you adapt to business needs, no hidden penalties or lock-in, providing true peace of mind.
End-user training on Microsoft software, security awareness, and best practices, empowering your team to leverage technology with confidence.
Experience reliable, fixed-fee IT management tailored for wealth management firms. Eliminate unpredictable expenses and IT stress with unlimited on-site and remote support, proactive monitoring, and a proven onboarding process. With a 98% client satisfaction rate and over 27 years in business, you receive strategic, consultative guidance from a seasoned team dedicated to your continued operational success.
Gain clarity with transparent, consultative IT guidance. Receive regular account reviews, tailored technology roadmaps, and direct access to a vCIO who aligns IT strategy with your business goals. Operational metrics and performance reports are shared openly, ensuring measurable improvements and continuous value from your IT investment.
Discover how expert IT support can transform your wealth management operations.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
Switching to iMedia Technology is designed to be seamless and low-stress. The onboarding process is fully managed, including a detailed 90-day plan, communication with your previous provider, and hands-on support for your team. Expect clear documentation and proactive problem-solving, making the transition smooth and worry-free for your wealth management firm.
All IT services for wealth management are provided for a flat, predictable fee per full-time employee. This includes unlimited remote and on-site support within the local Massachusetts area, ongoing monitoring, cloud desktop solutions, and proactive security, so you can budget confidently without surprise costs or hidden fees.
Expect a significant reduction in recurring IT issues, on average, new clients see a 75% drop in technical problems within the first three months. With fast response times and a focus on first-call resolution, most issues are solved immediately so your team stays productive and focused on clients.
Yes, all agreements are flexible and never lock you into a long-term commitment. You can leave at any time with a 60-day notice, giving you peace of mind and the freedom to make the best decisions for your business without penalty.
iMedia Technology takes security seriously, providing robust protection for sensitive client data, ongoing cybersecurity monitoring, and daily backup checks. Proactive measures, user training, and up-to-date defenses help keep your wealth management firm protected against evolving threats.
