“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
Eliminate IT headaches and empower your agents with fixed-fee, unlimited support.
Cut recurring IT issues by 75% within three months, see measurable improvement backed by real client results.
Enjoy unlimited on-site and remote IT support for your entire office at a predictable flat monthly rate.
Benefit from a dedicated vCIO to help you plan IT budgets and align technology with your real estate business goals.
Transition to the cloud with confidence, our proven, step-by-step migration ensures no business downtime.
Flexible contracts, never get locked in. You can leave with just 60 days’ notice if your needs change.
Experience seamless migrations, responsive support, and measurable IT improvements
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“I cannot say enough about the professional attitude and quick service!”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
Expert IT support tailored for property professionals
Unlimited on-site and remote IT support included for every user, ensuring your agents and staff experience minimal downtime and fast resolution for all technology issues.
Proactive system monitoring prevents problems before they impact your business, with daily backup checks and rapid response to critical alerts to keep your data secure.
Cloud migration services designed for real estate workflows, securely transition to Azure desktops and servers with zero business disruption and hands-on staff training.
Strategic IT planning from a dedicated vCIO, providing regular reviews, budget alignment, and technology roadmaps tailored to the needs of real estate professionals.
Advanced cybersecurity solutions protect sensitive client data from phishing, malware, and the latest threats, including malicious QR code attacks.
Structured onboarding process with a detailed 90-day plan, transparent communication, and seamless technology transition from previous providers.
Comprehensive software management, installation, updates, and troubleshooting for industry-specific platforms, productivity tools, and collaboration apps.
Reliable data backup, disaster recovery, and system validation with daily test restores to ensure business continuity and protect valuable property records.
Hybrid workforce optimization, cloud assessments and tailored solutions to streamline remote and in-office work for real estate agents and teams.
Transform your real estate business with proactive IT management designed for high uptime and agent productivity. From seamless onboarding to rapid response and resolution, every aspect of your technology is proactively supported by a team with 27 years of experience. Expect transparent communication, clear results, and a partnership built on trust and measurable improvement.
Onboarding is fast, structured, and stress-free. Your business receives a detailed 90-day roadmap, transparent handoff from previous providers, and daily system health checks. Every agent is included in the discovery process, ensuring technology fits your workflow and pain points are addressed from day one.
Experience fewer IT disruptions and more time to focus on real estate deals.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
Real estate companies can expect a 75% reduction in IT issues within the first three months, with seamless onboarding and unlimited support for a single flat fee. Every client receives comprehensive coverage, no hidden costs or surprise charges, and the flexibility to leave with just 60 days’ notice if needs change.
Support requests are answered live during business hours, with an average response time of just 3 minutes. Most issues are resolved quickly, 68.5% on the very first call, and the majority of tickets are closed in under an hour, so your agents and staff stay productive and focused.
All IT services are delivered at a fixed monthly rate per user, covering unlimited on-site and remote support. There are no la carte options, every user receives full service, including proactive monitoring, cybersecurity, cloud solutions, and strategic guidance from a dedicated vCIO.
Cloud migration is a structured, low-stress process. First, your technology is audited and mapped, then a custom plan is designed and implemented by experienced engineers. Expect transparent communication, clear timelines, and hands-on training for your team, plus ongoing optimization after go-live.
There are no long-term contracts to worry about. Agreements are flexible, allowing you to leave any time with 60 days’ notice. This approach builds trust and ensures you only stay if you’re satisfied with the results.