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Real Results: What Clients Say About Device Management

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What's Included in Mobile Device Management

Centralized security and seamless onboarding

Device Security & Policy Control
Comprehensive Device Security

Enjoy comprehensive device security with policy enforcement, automated setup, and live monitoring for every company smartphone, tablet, and laptop. Your business benefits from immediate risk reduction, including rapid response to threats such as malicious QR codes and remote lock/wipe capabilities for lost or stolen devices. All management is handled by an expert team with proven protocols to safeguard your sensitive business data.

Onboarding & User Training
Fast, Hassle-Free Onboarding

Onboarding is clear and fast: every device is configured, documented, and tested within days. Your team receives step-by-step training and ongoing support, ensuring confidence and compliance. This process is led by experienced IT professionals, resulting in a seamless transition to secure, centrally managed devices.

Unlimited Live Support
Unlimited Expert Support

Unlimited remote and on-site support is included for all managed devices. Calls are answered live during business hours, with an average response time of just three minutes. Most issues are resolved immediately, keeping your workforce productive and minimizing downtime.

Compliance & Reporting
Regular Reporting & Compliance

Gain complete visibility into your device environment with regular reporting, compliance checks, and strategic reviews led by a dedicated vCIO. Your business will always be aligned with industry best practices and regulatory requirements, making audits and security reviews stress-free.

Predictable Pricing Model
Fixed-Fee, All-Inclusive Pricing

Benefit from a fixed-fee, all-inclusive model, every mobile device is managed under one predictable monthly price per employee. There are no surprise costs or hidden fees, and you enjoy unlimited support and flexibility with a 60-day notice policy.

Transition & Monitoring
Proactive Monitoring & Transition

Transition to mobile device management with confidence: a dedicated onboarding team manages every step, from initial audit and inventory to policy implementation and user training. Daily monitoring and backup checks ensure your mobile environment stays secure and resilient year-round.

Proven Results: Mobile Device Management by the Numbers

98.3%
Client satisfaction rate
3 min
Average support response time
75%
Recurring IT issues reduced

Protect, Monitor, and Support Your Team, Anywhere

Team collaborating remotely while using Mobile Device Management for enhanced security and support.
Expert support team assisting with Mobile Device Management during seamless onboarding process.

Seamless Onboarding and Ongoing Expert Support

Book a Consultation to Simplify Device Management

Discover how streamlined device management can boost efficiency and security for your business.

See How Mobile Device Management Transformed Client Productivity

Frequently Asked Questions About Mobile Device Management

How does Mobile Device Management keep my business secure?

Mobile Device Management (MDM) is a service that lets your business centrally secure, configure, and monitor all company smartphones, tablets, and laptops. With MDM from iMedia Technology, your team can work securely from anywhere while your data remains protected, plus, technical issues are resolved quickly by a dedicated support team with industry-leading response times.

What devices can be managed with your MDM service?

MDM improves security by allowing you to enforce policies, remotely lock or wipe lost devices, and guard against cyber threats like malicious QR codes. With iMedia Technology, your company benefits from proactive monitoring and immediate support, so you stay protected from evolving risks and maintain control over business-critical data on every mobile device.

How quickly can my team be fully onboarded?

iMedia Technology makes onboarding easy by handling setup, policy creation, and user training. Most businesses see a seamless transition, with all devices configured and protected in days, not weeks. Your team receives clear instructions and live support, ensuring everyone is comfortable and devices are fully managed from day one.

What kind of support is included with MDM?

Your team can access support for MDM questions or issues with a fast, three-minute average response time. iMedia Technology resolves most tickets on the first call, minimizing downtime and disruptions. Support is unlimited during business hours and includes both remote and on-site assistance within the local service area.

Is there a long-term contract or hidden fees?

iMedia Technology offers a fixed-fee model for MDM services, so your costs are predictable with no surprises. Pricing is per full-time employee, includes unlimited support, and there are no long-term contracts, you can leave with a 60-day notice at any time. This lets you enjoy comprehensive, high-value device management without financial risk.