Transform IT headaches into strategic advantage with unlimited, fixed-fee support.
Cut recurring IT issues by 75% in just 3 months, proven by detailed, transparent reporting.
Experience 3-minute average response times and 58-minute average issue resolution.
Unlimited support for every employee at a predictable, simple monthly fixed fee.
Seamless cloud migrations with a structured, six-phase process from audit to training.
Flexible agreements, never locked in, with a 60-day cancellation notice policy.
Trusted by leaders who demand reliability, transparency, and measurable IT results.
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“I cannot say enough about the professional attitude and quick service!”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
Comprehensive support for every aspect of your IT
Unlimited on-site and remote support is provided for all employees in the local service area, ensuring fast resolutions and business continuity with no surprise charges or hourly caps.
Structured cloud migration services move your data, applications, and users to the cloud with minimal disruption, guided by proven processes and expert project management.
vCIO-led technology strategy aligns your IT with business goals, providing budget planning, best practices, and regular performance reviews so your tech always supports growth.
Proactive daily backup checks and test restores ensure your data is secure and recoverable at all times, protecting against loss or downtime due to unexpected events.
Cybersecurity solutions defend your systems against phishing, ransomware, and modern threats, with user training and advanced monitoring built in as part of every plan.
End-user training and onboarding empower your team to get the most from Microsoft 365, Azure desktops, and new tools, minimizing learning curves and maximizing productivity.
IT infrastructure management covers on-premise and cloud resources, with regular maintenance, updates, and monitoring to keep everything optimized and running smoothly.
Hybrid workforce support offers solutions for remote, in-office, and blended teams, solving connectivity, access, and workflow challenges for flexible business environments.
Consultative sales and flexible contracts ensure the right fit for your needs, with operational transparency and no long-term lock-in, just a 60-day notice if you ever need to switch.
Get enterprise-level IT stability without complexity. iMedia Technology delivers everything your mid-sized business needs for dependable, secure, and high-performing technology, without hidden costs or a la carte confusion. Enjoy unlimited support, rapid response, and measurable results that let you focus on business growth, not IT problems. Experience the confidence of partnering with a team that solves issues fast and delivers on every promise.
Switching IT providers should improve your business, not create risk. iMedia Technology specializes in onboarding mid-sized companies frustrated by unresolved issues and unreliable service. From the initial business survey to rapid resolution of legacy problems, every step is measured and communicated. The result: an average 75% reduction in IT headaches and a team that feels supported, not left in the dark.
Gain clarity and confidence in your IT strategy, book a 30-minute consultation today.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
Switching to iMedia Technology is designed to be smooth and stress-free for your team. The onboarding process covers every detail, from IT audits and user training to seamless migration and transparent communication. Most businesses see a dramatic drop in IT issues within the first 90 days and enjoy a detailed, personalized approach from day one.
iMedia Technology provides unlimited support for every user, both on-site and remote, all for a simple fixed fee per employee. There are no hidden charges or surprise bills, just comprehensive IT care designed to keep your team productive and your technology running smoothly, with fast response times and proactive management included.
Most IT problems are resolved immediately, on average, your team will experience a 3-minute response to support requests and a 58-minute average resolution time. In fact, 68.5% of tickets are solved on the very first call, minimizing downtime and keeping your business moving forward.
Cloud migration is fully managed, from initial audit to final training. Your data, applications, and users are transitioned using a proven, step-by-step process that includes system validation and hands-on support. The result is a seamless shift to the cloud, with minimal disruption and ongoing monitoring every step of the way.
No, there are never long-term contracts. Every agreement is flexible, allowing you to leave with just a 60-day notice if your needs change. This ensures your business stays in control, building trust and confidence in your IT partnership with iMedia Technology.
