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Our Clients

See Why Businesses Trust iMedia Technology

Clients report seamless migrations, rapid support, and improved collaboration.

Our Partners

Comprehensive Microsoft Teams Services for Business Collaboration

Expert support across all Microsoft Teams needs

Teams Implementation & Setup

End-to-end Microsoft Teams setup, from licensing to configuration, ensures a smooth rollout tailored to your workflow, minimizing disruption and maximizing adoption across your organization.

Teams Migration Services

Expert migration of chat, files, and channels from legacy platforms or on-premise systems to Microsoft Teams, with rigorous system validation and transparent progress tracking at every step.

Teams Security & Compliance

Proactive Teams security setup, including access controls, data loss prevention, and continuous monitoring to protect your business against threats like malicious QR codes in emails.

Teams Integration Services

Comprehensive Teams integration with Microsoft 365 and third-party apps, enabling unified workflows, seamless document sharing, and real-time collaboration across every department.

Unlimited Teams Support

Unlimited, fixed-fee Teams support, covering troubleshooting, user onboarding, and usage guidance, delivered by a responsive team with an average 3-minute response time.

Teams Training & Adoption

Personalized end-user and admin training sessions ensure everyone uses Teams efficiently, with ongoing learning resources and support for new features or updates.

Policy & Compliance Management

Automated Teams policy management and compliance setup, including retention policies and audit trails, to help your business meet industry and regulatory standards.

Voice & Video Solutions

Custom Teams voice and video solutions, including telephony setup, meeting rooms, and device integration, to ensure high-quality communication for hybrid or remote teams.

Ongoing Monitoring & Optimization

Continuous Teams health monitoring, reporting, and optimization, track adoption, identify bottlenecks, and receive actionable recommendations to keep collaboration running smoothly.

Proven Results: Microsoft Teams Services by the Numbers

98.3%
Client satisfaction rate
58 min
Average issue resolution time
68.5%
First-call resolution rate

Unlock Productivity with Expertly Managed Microsoft Teams

Unlock productivity through expertly managed Microsoft Teams Services for seamless collaboration and communication.
User training session on advanced security features in Microsoft Teams Services for enhanced workplace safety.

Advanced Security and User Training for Peace of Mind

Book a Microsoft Teams Consultation Today

Unlock smarter teamwork and seamless communication with a Teams consultation.

How Microsoft Teams Migration Delivered Seamless Collaboration

Frequently Asked Questions About Microsoft Teams Services

Can Microsoft Teams be tailored to fit our business processes?

Microsoft Teams can be fully customized to fit your organization’s workflow, security needs, and communication style. iMedia Technology guides you through setup, integration, and training, ensuring your team gets the most out of every feature, without unnecessary complexity or disruption.

Will migrating to Teams disrupt our daily operations?

Migration to Microsoft Teams is designed to be seamless and minimally disruptive. iMedia Technology’s proven process includes a complete audit, planning, and validation, plus clear communication and training for your staff, so your team stays productive from day one.

How secure is Microsoft Teams for our sensitive data?

Security is built into every Microsoft Teams deployment managed by iMedia Technology. Expect advanced protections, monitoring, and best-practice policies, plus expert guidance so your team avoids emerging threats like malicious QR codes in emails.

Do you provide training and support for Teams?

iMedia Technology provides hands-on training for end users and managers, ensuring everyone feels confident using Teams’ collaboration and productivity tools. Ongoing support is included, so questions get answered and staff stay up to speed.

What are the ongoing support costs for Teams services?

Support is always unlimited and included at a predictable fixed fee per user. You get unlimited remote and on-site help during business hours, ensuring fast resolution to any Teams-related issue, no hidden charges or surprises.