“We have been using iMedia for years and they have always been helpful, professional and prompt.“
Experience seamless Microsoft 365 migration and support, flat fee, unlimited help.
Reduce recurring IT issues by 75% in 3 months, measured, reported, and supported by expert engineers.
Enjoy unlimited on-site and remote support with a 3-minute average response time.
Benefit from 68.5% first-call resolution and 58-minute average issue fix time for Microsoft 365 questions.
Get customized cloud, hybrid, or on-premise Microsoft 365 solutions tailored to your business goals.
Rely on a proven onboarding process, 90-day ramp up and dedicated staff training for every user.
Clients experience smooth transitions, rapid support, and measurable IT improvements.
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“I cannot say enough about the professional attitude and quick service!”
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
Expert deployment, support, and security solutions
Full-service Microsoft 365 migration, including a complete IT audit, custom solution design, data migration, validation, and user training for a seamless transition and minimal disruption.
Flat-fee, unlimited support for all Microsoft 365 apps, get fast help from experienced engineers with most issues resolved on the first call and a 3-minute average response time.
Expert implementation of Microsoft Teams, SharePoint, and OneDrive, fully integrated with your workflows to boost collaboration, productivity, and secure document management.
Advanced Microsoft 365 security management, including threat protection, backup checks, and user education to keep your data and users safe from evolving cyber threats.
Onboarding and training for every employee, personalized instruction on Microsoft 365, Teams, cloud desktops, and new AI-powered features to maximize adoption and productivity.
vCIO-led account management, with regular reviews and strategic IT planning to ensure your Microsoft 365 environment aligns with business goals, compliance, and budget.
Integration and optimization of Microsoft 365 with Azure cloud desktops and servers, enabling flexible remote, hybrid, or on-premise workforces.
Ongoing monitoring, optimization, and proactive support for Microsoft 365, issues are detected early and resolved before they impact your business operations.
Cloud assessments and planning for hybrid or full-cloud environments, guiding your decision-making and reducing IT frustrations for remote and in-office teams.
Empower your workforce with Microsoft 365, expertly deployed and managed for reliability, security, and productivity gains. Every implementation is backed by flat-fee, unlimited support and a structured onboarding plan. With a 98.3% satisfaction rate and 27 years of IT expertise, you get the confidence of measurable, long-term value from your Microsoft investment.
Microsoft 365 unlocks modern collaboration, automation, and productivity tools for teams of any size. From AI-powered Copilot agents to streamlined Teams and SharePoint integration, every feature is optimized for your workflow. Regular account reviews and ongoing training help your business stay ahead of the curve with Microsoft’s latest innovations.
Unlock Microsoft 365’s full potential and reduce recurring IT headaches.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
Microsoft 365 services are customized to fit your business needs, and a smooth migration process ensures minimal downtime. Expert onboarding, staff training, and ongoing support help your team make the most of every feature, so you can be confident in a seamless transition and reliable day-to-day operation.
Security is at the heart of every Microsoft 365 deployment. Advanced threat protection, multi-factor authentication, regular backup checks, and proactive monitoring safeguard your data and users. You’ll also get ongoing education on emerging threats like malicious QR codes to keep your business protected.
Most migrations, including onboarding and training, take between 4, 8 weeks, depending on your company size and requirements. A detailed, step-by-step plan covers data collection, architecture, migration, and validation so you know exactly what to expect at every stage.
You receive unlimited support from experienced engineers during business hours. Calls are answered live, and most issues are resolved on the first call. Ongoing monitoring, regular account reviews, and a dedicated vCIO ensure your technology keeps running smoothly for the long term.
Yes, Microsoft 365 integrates with Azure cloud desktops and servers for full flexibility. Expert guidance helps you choose between fully cloud, hybrid, or on-premise solutions, so your IT setup always fits your business goals and workforce needs.