Unlimited IT support for one fixed fee, experience fewer issues and a seamless transition.
Reduce recurring IT issues by 75% in 3 months, measured, reported, and fixed by seasoned experts.
Get live support with a 3-minute response and 58-minute average resolution time for fast problem-solving.
Enjoy unlimited on-site and remote support within the local area, all for a single flat fee per employee.
Benefit from flexible contracts, never locked in, with a 60-day notice to leave anytime.
Rely on a team with 60+ years of combined experience and a 98.3% client satisfaction rating.
See how businesses experience fewer issues, better support, and greater productivity.
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“I cannot say enough about the professional attitude and quick service!”
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
Expert support across all IT domains
Receive unlimited on-site and remote IT support for one predictable flat fee per employee, eliminating surprise costs and simplifying budgeting.
Benefit from proactive monitoring, daily backup checks, and test restores that provide peace of mind and ensure your business is always protected.
Experience a smooth, guided onboarding process that includes a thorough IT audit, transition planning, and comprehensive staff training.
Transform your business with expert cloud migration, including Azure cloud desktops, using a proven process for data, software, and user transition.
Leverage vCIO-led technology strategy sessions, IT budgeting guidance, and regular account reviews to align IT with your business goals.
Rely on rapid-response live support, averaging a 3-minute answer and 58-minute issue resolution, to keep your team productive.
Access instant-response backup and disaster recovery solutions for healthcare and critical industries to ensure business continuity.
Protect your operations with cybersecurity guidance and best practices, including awareness of emerging threats like malicious QR codes in emails.
Get transparent reporting and operational metrics, so you always know your IT performance and the value being delivered.
Gain a true IT partner who is committed to measurable results, transparency, and your business success. With structured onboarding, a dedicated vCIO, and clear communication, every step is focused on reducing risk and increasing productivity. Expect live-call support, ongoing account reviews, and a proactive approach to eliminating your biggest IT frustrations. Experience the difference of a team that delivers on every promise.
Empower your business with IT solutions that scale as you grow. Whether expanding, adapting to hybrid work, or enhancing cybersecurity, access best-in-class guidance and support. Regular technology reviews, security updates, and cloud assessments ensure you stay ahead of risks and opportunities. Every service is engineered to keep employees productive and your business secure.
Unlock reliable IT support and predictability for your growing business.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
Managed IT services from iMedia Technology provide unlimited support for a fixed fee per employee. This means you get comprehensive IT management, on-site and remote support, and proactive monitoring, all included, no hidden costs or surprise bills. The goal is to eliminate your IT headaches so your team stays productive and secure, while you enjoy predictable budgeting and reliable results.
Switching to iMedia Technology is a seamless and guided process. Your business receives a detailed onboarding plan, a thorough IT audit, and hands-on support during the transition. The team engages directly with your staff to identify needs and address outstanding issues, ensuring minimal disruption and a smooth handover from your previous provider.
You are never locked into a long-term contract. All agreements are flexible and allow you to leave with a 60-day notice. This approach builds trust and ensures that the partnership is always working to your benefit, so you can feel confident in the ongoing value of your managed IT support.
Most IT issues are resolved quickly, on average, support requests are answered in 3 minutes, with a 58-minute average resolution time. Nearly 69% of tickets are fixed on the first call. Persistent or recurring problems are tracked and addressed to reduce future disruptions, so your technology runs reliably day after day.
iMedia Technology supports cloud migration, Azure cloud desktops, and on-premise infrastructure. Your business receives expert guidance on the best fit for hybrid and remote work, with a proven onboarding and training process to ensure your team is comfortable and productive immediately after migration.
