Eliminate IT disruptions and empower your workforce with secure, fixed-fee managed desktops.
Cut recurring IT issues by 75% in 3 months, measured and reported for every client onboarding.
Average 3-minute response time and 58-minute issue resolution keeps your team moving.
Flat monthly fee per user means no surprises and truly unlimited support, remote or on-site.
68.5% of support tickets are resolved on the first call, reducing employee downtime fast.
Leave anytime with a 60-day notice, no long-term contracts or lock-in required.
Hear from business leaders who experienced seamless migration and lasting value.
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“I cannot say enough about the professional attitude and quick service!”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
Seamless technology transitions and proactive support
Every Managed Desktop/VDI project starts with a thorough IT audit, documenting users, devices, and software. The team designs a cloud solution tailored to your business, leveraging Microsoft Azure for best-in-class reliability and security. Data, applications, and profiles are migrated with minimal downtime, and the process is fully validated before go-live. Your staff receives hands-on training for a smooth transition.
Unlimited support means your team gets help when they need it, whether on-site or remote. With an average 3-minute response time and 58-minute issue resolution, your business is never left waiting. Support is proactive, not just reactive, recurring issues are tracked and reduced, so your environment stays stable and your employees stay productive.
Daily backup checks and test restores are standard, ensuring your data is always recoverable. Security is built in at every layer, from Azure-based virtual desktops to advanced email filtering and threat monitoring. Regular account reviews ensure your IT strategy evolves with your business, and your cloud environment stays secure.
Predictable, fixed-fee pricing per user covers all managed desktop services, no hidden fees or surprise costs. This model simplifies budgeting and offers true peace of mind. Flexible agreements mean you can scale up or down as your business changes, and you’re never locked into a long-term contract.
Onboarding is structured and transparent, typically completed in 90 days. You receive a clear technology roadmap, open communication, and direct access to engineers throughout the process. Every step is documented, and staff feedback is incorporated to ensure a seamless experience for your entire team.
With one vCIO, eight IT support engineers, and two helpdesk technicians on staff, your business benefits from deep expertise and continuity. Over 60 years of combined team experience means projects are delivered correctly, on time, and within budget. Long-term relationships and measurable results set this service apart from competitors.
Empower your team with secure, reliable desktops in the cloud, delivered and fully managed by experts with over 27 years of experience. Managed Desktop/VDI from iMedia Technology enables seamless access to apps and data from anywhere, whether in the office, at home, or on the go. With fixed-fee, unlimited support and a proven onboarding process, you enjoy fewer IT headaches and more business productivity, backed by a 98.3% client satisfaction rating.
Eliminate the stress of IT transitions and recurring problems with a service built for measurable outcomes. Within three months, recurring IT issues drop by 75%, and 68.5% of support tickets are resolved on the first call. Onboarding is structured, transparent, and tailored to your needs, so you can focus on your business, not your technology.
Discover how managed desktops can streamline your operations and reduce IT headaches.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
Managed Desktop/VDI from iMedia Technology gives your team secure, reliable access to desktops and apps from anywhere, with unlimited support included for a single fixed fee per user. The transition is seamless, and your staff receives full training to make remote or hybrid work easy and frustration-free. You always stay in control, no long-term contracts required.
Your data and applications are protected by daily backup checks, test restores, and advanced security best practices. All virtual desktops run in secure Azure environments and are proactively monitored. With iMedia Technology, you benefit from proven processes that reduce IT issues by 75% within three months, so you’re always confident your business is safe.
Most businesses are fully onboarded within 90 days, with a detailed transition plan, joint system validation, and comprehensive staff training. From the initial IT audit to ongoing optimization, every step is clearly communicated, and your team’s unique needs are addressed for a smooth, hassle-free rollout.
Support is unlimited for all users, both on-site and remote, during business hours. Calls are answered live, and 68.5% of tickets are resolved on the first call. You get a responsive team with an average 3-minute response time, so your employees stay productive without long waits or runaround.
There are no long-term commitments. You can leave at any time with a 60-day notice, risk-free. The flat monthly fee is predictable, with no surprise charges, so you always know exactly what you’re paying for, and can easily budget as your team grows.
