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Clients Experience Seamless Cloud Transitions

Hear from business leaders who improved productivity and security with cloud services.

Our Partners

Explore Managed Cloud Services: All-Inclusive, Fixed-Fee Support

Complete cloud solutions with expert local support

Cloud Readiness Assessment

Receive a full IT audit and cloud readiness assessment covering users, data, applications, and devices, ensuring a smooth, tailored migration process every time.

Cloud Solution Design

Custom cloud architecture design that leverages Azure desktops and servers, optimized for security, remote work, and business continuity.

Seamless Cloud Migration

Proprietary engineering-driven migration process moves all data and applications to the cloud with minimal disruption and no loss of productivity.

Unlimited Support Coverage

Ongoing coverage includes unlimited support for every user, live-call response, and rapid resolution of any IT issues by experienced local engineers.

Backup & Data Protection

Daily backup verification and regular test restores provide reliable data protection, meeting compliance and business continuity requirements.

Strategic vCIO Guidance

vCIO-led strategy development aligns IT initiatives with your business goals, including regular reviews and performance benchmarking.

Staff Training & Onboarding

Staff onboarding and training on new cloud systems and Microsoft software, so your team is productive from day one, no technical confusion.

Security Monitoring & Alerts

Robust security monitoring and threat prevention, including proactive alerts about emerging risks like malicious QR codes and phishing attempts.

Flexible, No-Commitment Contracts

Flexible contracts, never locked in long-term. Leave with just 60 days’ notice, no penalties, no hassle.

See the Results: Proven Outcomes from Managed Cloud Services

98.3%
Average client satisfaction rate
68.5%
First-call resolution rate
75%
IT issues reduced in 3 months

Comprehensive Coverage and No Surprises, Just Results

Visual representation of Managed Cloud Services showcasing comprehensive coverage and guaranteed results without surprises.
Expert team providing strategic guidance for optimal Managed Cloud Services and measurable performance outcomes.

Strategic Guidance and Measurable Cloud Performance

Book a Cloud Strategy Consultation Today

See how Managed Cloud Services can simplify your IT and reduce costly downtime.

How Seamless Cloud Migration Improved Operations for Starline Group

Get Answers to Common Managed Cloud Service Questions

What's included in Managed Cloud Services?

Managed Cloud Services from iMedia Technology cover everything you need for a secure, reliable, and scalable cloud environment. From migration and setup to ongoing support, all services are included under a single fixed fee per user, no hidden charges or surprise bills. You get unlimited support, proactive monitoring, and expert management for your entire cloud infrastructure.

How long does cloud migration and onboarding take?

Switching is designed to be seamless and low stress. You’ll receive a detailed onboarding roadmap, clear communication, and personal attention from a dedicated team. Most onboarding projects ramp up within 90 days, with all outstanding issues addressed quickly. You’ll know exactly what to expect at every step, with regular updates and zero long-term commitment required.

Is pricing predictable, or are there hidden fees?

All cloud management and support are provided for a flat monthly fee per full-time user. There are no variable or unexpected costs, just one predictable price that covers unlimited remote and on-site support within the local service area. Most clients find this model leads to fewer IT headaches and better budget control.

How is my cloud environment monitored and protected?

Yes, your cloud environment is monitored and managed daily. Backups are checked and test restores are performed to guarantee data safety. Security updates, patch management, and proactive optimization are all included, so your systems stay resilient and secure, no extra effort required from your team.

How responsive is support if I have an urgent issue?

Your business gets support from a local team with over 60 years of combined experience. Calls are answered live during business hours and most issues are resolved immediately. The average response is 3 minutes, and 68.5% of problems are fixed on the first call, ensuring your team stays productive.