Eliminate recurring IT headaches with expert-driven strategy and proactive support.
Recurring IT issues drop by 75% within 3 months thanks to a vCIO-led strategic approach.
Get a clear, actionable IT roadmap with quarterly reviews and continuous progress tracking.
Fixed-fee support means predictable IT costs, no long-term contracts, and unlimited help.
Average response time is just 3 minutes, with 68.5% of tickets resolved on first call.
Clients stay an average of 9 years, with a 98.3% customer satisfaction rating reported.
See how businesses like yours gained clarity, efficiency, and peace of mind.
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“I cannot say enough about the professional attitude and quick service!”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
Business-aligned technology planning
Start with a full IT audit and discovery process, led by an experienced vCIO who documents users, software, data, and infrastructure. This ensures every system, risk, and need is understood before strategy development begins. You receive a transparent assessment, prioritized recommendations, and a solid foundation for every future technology decision.
Your vCIO will design a custom IT roadmap that aligns technology investments with your business goals. This includes clear timelines, budgeting, and actionable steps toward cloud, hybrid, or on-prem solutions, so you always know where you are headed and why.
Benefit from ongoing account reviews and quarterly strategy sessions. These meetings ensure your IT plan adapts to changing business needs, new threats, and industry best practices, keeping you ahead of the curve without any guesswork.
Expert guidance and proprietary migration processes ensure seamless transitions to new systems, cloud platforms, or hybrid environments. Your team is trained, supported, and empowered to make the most of new technology, minimizing downtime and risk.
Gain confidence with transparent reporting and measurable progress tracking. You receive clear documentation of every milestone, regular updates on issue resolution, and honest communication about results, no surprises, just accountability.
Enjoy contract flexibility, with no long-term commitments required. You can exit any agreement with a 60-day notice, so you stay in control and only continue if you see real, ongoing value.
Gain clarity and control over your IT environment with a dedicated vCIO guiding every step. IT strategy services deliver a thorough assessment of your existing systems, identify gaps, and build a roadmap that aligns technology investments with your business goals. Expect fewer issues, improved performance, and measurable progress, backed by transparent reporting and industry benchmarks.
Experience a seamless onboarding and transition to smarter IT management. Every new client receives a comprehensive 90-day plan: in-depth surveys, rapid resolution of inherited issues, and a personalized technology roadmap. Your team stays informed, empowered, and supported every step of the way, leading to long-term stability and confidence in your IT decisions.
Discover how a tailored IT strategy can reduce issues and improve productivity.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
IT strategy services help guide your business technology decisions, align IT with your goals, and ensure your team is productive and secure. You receive a clear roadmap, budget planning, and ongoing expert advice, so you always know where your IT is headed and that you are making the right investments for your future growth.
Your dedicated vCIO will review your IT environment, identify risks, and create a tailored strategy. This includes regular meetings, documentation of every system, and recommendations based on industry best practices. You’ll get proactive plans for cloud, security, and budgeting, plus clear communication every step of the way.
Expect to see a significant reduction in IT issues and more predictable costs within the first three months. Most clients experience a 75% drop in recurring problems, improved employee productivity, and greater confidence that their IT decisions align with business goals and regulatory requirements.
IT strategy services are ideal if you want clarity, fewer surprises, and a technology plan that grows with your business. If you’ve had recurring issues, aren’t sure if your IT spend is effective, or want to plan for cloud or hybrid workforces, this service is right for you.
You get a dedicated vCIO who works with your leadership, provides quarterly reviews, and delivers an actionable IT roadmap. Every step is documented, and you receive ongoing reports showing progress, risk reduction, and alignment with your business goals. No long-term contract, just expert guidance and measurable results.
