“I cannot say enough about the professional attitude and quick service!”
Eliminate IT chaos. Gain full control with measurable asset management and unlimited support.
Technical issues drop 75% in the first 3 months, with all assets tracked and managed for optimal uptime.
Average support response in just 3 minutes means your team stays productive and interruptions are minimal.
Comprehensive onboarding and audits ensure every asset is accounted for and fully secure from day one.
Flexible contracts with just 60-day notice, no forced long-term lock-in or hidden fees, ever.
Industry-leading satisfaction at 98.3%, with 68.5% of tickets resolved on the first call.
Real results, seamless migrations, and lasting peace of mind for your team.
“I cannot say enough about the professional attitude and quick service!”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
Expert support across all IT domains
Gain instant visibility into all hardware and software, with automated tracking and reporting to drive smarter IT decisions and reduce risk.
Ensure compliance and eliminate overspending with proactive software license management, renewal alerts, and vendor coordination.
Optimize device usage and replacement cycles by tracking the lifecycle of each asset, preventing downtime and surprise costs.
Protect your business with daily backup checks, test restores, and comprehensive disaster recovery plans for all critical assets.
Benefit from regular security audits, vulnerability assessments, and policy enforcement to keep every IT asset secure and compliant.
Streamline procurement and deployment with expert guidance, ensuring every new asset is properly set up, documented, and optimized.
Receive unlimited, local support for asset-related issues, with an average response time of 3 minutes and rapid resolution every time.
Access transparent, scheduled reporting on asset health, utilization, and compliance, helping you budget and plan proactively.
Tap into vCIO expertise for IT strategy, budget planning, and industry benchmarking, ensuring your asset management aligns with your goals.
Experience total visibility and control over your technology investments. IT Asset Management Services from iMedia Technology ensure every device, license, and application is tracked, secure, and optimized. With real-time inventory, automated reporting, and proactive audits, your business stays compliant and efficient while minimizing unplanned costs and risks.
Maximize productivity with seamless onboarding, rapid response, and expert guidance. iMedia Technology’s approach includes a detailed 90-day ramp-up, pain point discovery, and continued optimization, so your team can focus on growth, not IT headaches. Ongoing reviews ensure your asset strategy evolves with your business needs.
See how better IT asset management can reduce risk and boost productivity for your company.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
IT asset management services keep all technology tracked, secure, and functioning optimally. You gain visibility into hardware and software, avoid compliance risks, and streamline procurement and lifecycle planning. With iMedia Technology, expect fewer technical issues, improved security, and a team committed to maximizing your IT investments.
You receive ongoing inventory tracking, software license management, lifecycle status updates, and vendor coordination. Everything is documented and reviewed regularly so you always know what you own, where it is, and when it needs attention. Support is unlimited, so your team can focus on business, not IT headaches.
iMedia Technology uses a proprietary onboarding and audit process to ensure all IT assets are accounted for and secure. Continuous monitoring and regular check-ins help quickly spot issues, while daily backup checks and fast response times keep your systems protected and running smoothly.
Yes, client contracts are flexible. You are never locked into a long-term commitment, just a 60-day notice is required to make a change. This ensures trust and lets you focus on results, not restrictive agreements.
Most businesses see issues per employee drop from 2.1 to 0.4 within three months. This massive reduction is tracked and reported as part of the service, so you can measure the immediate impact of switching to iMedia Technology.