“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
Are You A Practice Manager or Provider?
Tired of Dealing With Healthcare IT Support
And HIPAA Compliance?
We SPECIALIZE. For over 27 years we have worked with medical practices and healthcare IT services.
We Get HIPAA. Our annual HIPAA audits will provide you with a compliance road map and all important compliance documentation.
We GUARANTEE our work. We eliminate fear and uncertainty when switching to iMedia Technology.
We’ll get your computers working right – and your practice HIPAA compliant.
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“I cannot say enough about the professional attitude and quick service!”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
It amazes me how some IT service companies shirk their responsibilities when it comes to healthcare IT. It’s always the other vendor’s fault; “you have to call them”, “we don’t touch medical hardware”, or “we don’t do HIPAA”.
I say Enough Is Enough!
I think it’s about time someone finally got it right. You and I know that there are plenty of computer repair and IT Service firms out there offering some type of network support; but an awful lot of them are new or just getting started in the business. Some will even outsource their clients’ projects to part-time technicians that are between jobs or to companies overseas.
With over 27 years of experience in the Healthcare IT market serving medical, dental and vision practices. We understand the agony and confusion you may be experiencing figuring out how you are going to support IT and meet and maintain HIPAA compliance.
We provide non-biased IT consulting with technology & system recommendations based upon the needs of each practice.
With an understanding of your specific practice IT support needs we seamlessly provide:
Our experience covers a wide range of Practice Management systems:
as well as digital imaging systems:
Additionally, we offer HIPAA Security Assessments that will identify gaps in your practice’s required compliance for computer security and technology.
We provide non-biased IT consulting with technology & system recommendations based upon the needs of each practice.
With an understanding of your specific practice IT support needs we seamlessly provide:
Our experience covers a wide range of Vision Practice Management systems:
We’ll help you identify and document HIPAA compliance for computer security risks to prevent virus attacks, avoid system failures, and secure patient data.
End your IT problems finally and forever!
iMedia Technology is your HIPAA compliant IT, networking, and computer support specialist. We help you reach Meaningful Use with your IT systems and assist in the implementation setup and support of your EMR / EHR software, computers and Networks.
Our Healthcare IT Services includes ongoing HIPAA Compliance reviews:
Non-Compliance is not an option according to the federal government and failure to provide documented evidence that you are HIPAA compliant can be accompanied by fines up to $1.5 Million dollars.
| QUESTIONS | YES | NO |
|---|---|---|
| Has your practice performed a HIPAA security risk assessment within the past 2 years? | ||
| Do you have written policies and procedures that address not only the administrative side of your practice, but also the physical and technical safeguards of the HIPAA Security Rule? | ||
| Do you have signed Business Associate agreements with vendors who have access to patient information? | ||
| Does your practice have documented disaster recovery procedures in place? | ||
| Is anti-malware, anti-virus, and anti-spyware installed, proactively monitored, and routinely updated on each of the workstations and servers? |
Count up your “YES” scores and see how you are doing…
| SCORE | RESULTS |
| 4-5 Yes | Excellent! You are well on your way to compliance |
| 2-3 Yes | Great Start! You can use some help with HIPAA compliance |
| <2 Yes | Now is the time to get serious about HIPAA Security compliance |
Avoid feeling stressed and worrying about your reputation because of a security breach. Be confident your patients are protected. Ensure your staff is productive and not coming to you with computer complaints.
With iMedia Technology by your side It’s Not As Overwhelming As You Might Think!
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.