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Our Clients

What Clients Say About Their Cybersecurity Experience

Real businesses share how iMedia Technology delivers peace of mind and measurable results.

Our Partners

A Detailed Look at Fully Managed Cybersecurity

Proactive defense and transparent protection

Threat Monitoring
Proactive Threat Monitoring

iMedia Technology’s proactive threat monitoring uses advanced detection tools and real-time analytics to identify suspicious activity across your network, endpoints, and cloud environments. The dedicated team acts immediately on alerts, neutralizing threats before they escalate. You benefit from a 75% reduction in recurring IT issues within 90 days, as proven by transparent, ongoing reporting.

Onboarding & Audit
Structured Onboarding Process

Structured onboarding includes a comprehensive audit of your existing IT environment, detailed documentation of users and assets, and direct interviews with staff to pinpoint risks and pain points. The process delivers a clear technology roadmap, ensuring smooth transitions and immediate improvements in your cybersecurity posture.

Unlimited Support
Unlimited Local Support

Unlimited local support ensures your team can get help whenever needed, without worrying about added costs or restrictions. With an average response time of 3 minutes and most issues resolved on the first call, productivity stays high and downtime is minimized.

Backup & Recovery Checks
Daily Backup Verification

Daily backup checks and routine test restores provide confidence that your data is always protected and recoverable. This approach safeguards your business from ransomware, accidental deletions, and unexpected disasters, ensuring business continuity.

Security Roadmap
Strategic Security Reviews

Regular security reviews and technology strategy sessions are included, giving you access to a vCIO who develops a tailored cybersecurity roadmap. This helps align your IT investments with compliance needs and future growth goals.

Flexible Contracts
Flexible, No-Risk Contracts

No long-term commitment is required, every contract is flexible, with a 60-day notice period. This guarantees you can adjust your service level as your business evolves, without risk or penalty.

Real Results: Measurable Impact from Fully Managed Cybersecurity

98.3%
Client satisfaction rating
3 minutes
Average response time for support
75%
Reduction in recurring IT issues

Key Features That Keep Your Business Secure

Highlighted features of Fully Managed Cybersecurity that ensure your business remains safe and secure.
Client testimonials showcasing trust in our Fully Managed Cybersecurity services and proven results over time.

Proven Results with Long-Term Client Trust

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Discover how proactive cybersecurity can prevent costly breaches and downtime.

How Seamless Cybersecurity Migration Boosted Starline Group's Confidence

Answers to Your Most Pressing Cybersecurity Questions

What does fully managed cybersecurity include?

Fully managed cybersecurity from iMedia Technology covers all your needs, threat monitoring, proactive defense, and rapid response, under a single, fixed fee. You’ll get unlimited local support, ongoing risk assessments, and a dedicated team that keeps your business safe while you focus on growth. No hidden add-ons, no unexpected costs, just total protection.

How disruptive is switching cybersecurity providers?

Switching is simple and stress-free. iMedia Technology handles everything, from assessing your current environment and resolving inherited issues to training your staff on new systems. The onboarding process is structured, transparent, and designed to ensure minimal disruption, so you can transition confidently with clear communication at every step.

Will this help protect against new and emerging threats?

Your business benefits from proactive cybersecurity management, including daily backup checks, test restores, and continuous monitoring. iMedia Technology uses a consultative approach to tailor your security roadmap, ensuring your systems are protected against emerging threats and aligned with industry best practices for ongoing peace of mind.

Am I locked into a long-term contract?

You’re never locked in long-term. All contracts include a 60-day notice period, so you maintain flexibility and control. This commitment-free approach builds trust and allows you to experience the value of iMedia Technology’s managed cybersecurity without any risk of being stuck in a contract that doesn’t fit your needs.

How fast is the support response if I have an issue?

If you need help, support is fast and reliable. The average response time is just 3 minutes, with most issues resolved in under an hour. Over two-thirds of tickets are fixed on the first call, so your team can get back to work quickly, with minimal downtime or frustration.