Protect your business from evolving threats with cybersecurity that delivers measurable results and unmatched support.
Reduce recurring IT issues by 75% in the first three months, proven by measurable client outcomes.
Get rapid support with a 3-minute average response time and 68.5% first-call resolution rate.
Stay protected with fixed-fee, unlimited support, no hidden costs or surprise charges.
Benefit from a consultative approach that educates and empowers your team on cybersecurity best practices.
Enjoy flexible contracts with no long-term commitments, leave anytime with 60 days’ notice if you’re not satisfied.
Trusted by Massachusetts businesses for seamless, secure IT transitions
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“I cannot say enough about the professional attitude and quick service!”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
Proactive defense, expert support, and measurable outcomes
Benefit from a thorough security assessment and onboarding process designed to uncover vulnerabilities, document your environment, and create a roadmap for enhanced protection. The team speaks directly with your staff to identify pain points, then implements best-in-class solutions, resulting in a 75% reduction in recurring IT issues within the first three months. Daily monitoring and rigorous documentation ensure a smooth, measurable transition.
Enjoy unlimited, fixed-fee support for all cybersecurity needs, on-site and remote, so there are no surprise charges. This all-inclusive model ensures every user receives rapid help, with live calls answered during business hours and most incidents resolved on the first call. The result: your team stays productive and secure, with visible improvements tracked and reported.
Protect your business with advanced threat detection and daily backup validation. Systems are monitored for emerging cyber threats, including phishing, malicious QR codes, and ransomware. Regular test restores ensure your data is always recoverable, and proactive updates keep defenses current. This approach minimizes risk and safeguards business continuity.
Streamline your cloud migration with a proven, six-step process that includes a full IT audit, strategic solution design, proprietary migration engineering, and post-launch support. Every detail is validated with your team, and staff receive hands-on training to maximize security and productivity in your new environment.
Empower your workforce with targeted security awareness training and ongoing education. Employees are equipped to recognize modern threats like phishing and malicious QR codes, reducing risk and strengthening your human firewall. Training is tailored to your industry, helping maintain compliance and minimize user-related vulnerabilities.
Access clear, actionable security metrics and regular reviews with your dedicated vCIO. Account reviews benchmark your performance against industry best practices, ensuring your cybersecurity strategy evolves with your business. Transparent reporting and consultative guidance help you make informed decisions and drive continuous improvement.
Gain confidence with cybersecurity that works as hard as you do. iMedia Technology’s proactive approach tackles threats before they disrupt your business. Through daily monitoring, detailed audits, and rapid response times, your organization benefits from significantly fewer IT issues and stronger data protection. Enjoy unlimited support, clear communication, and strategic guidance, all included in a predictable fixed-fee model.
Stay ahead of emerging threats and compliance risks. iMedia Technology delivers strategic security guidance tailored to your industry and business goals. With operational transparency and measurable results, you always know the status of your defenses and where improvements can be made, backed by a dedicated team with decades of experience.
Gain peace of mind and actionable insights with a cybersecurity consultation.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
Cybersecurity services from iMedia Technology include proactive monitoring, advanced threat detection, and rapid response to protect your business from evolving cyber threats. You get comprehensive support, expert guidance, and measurable results, like significant reductions in recurring issues, so you can focus on your business with confidence.
Switching to iMedia Technology is seamless, thanks to a structured onboarding process that includes an IT audit, tailored security strategies, and clear communication. You’re never locked into a long-term contract and can leave with 60 days’ notice, ensuring your business stays flexible and protected at every stage.
Your business benefits from a fixed-fee model that covers unlimited remote and on-site support, reducing IT-related surprises. iMedia Technology’s services are comprehensive, there’s no la carte pricing, so your cybersecurity is always managed proactively and transparently, with no hidden costs or unexpected gaps in coverage.
Yes, iMedia Technology specializes in cloud migration and security, guiding you through every step, assessment, design, migration, validation, and ongoing protection. The team ensures your data and users are protected from the start, and provides training to keep your team security-aware and productive in any environment.
iMedia Technology responds to support requests in an average of 3 minutes and resolves most issues in under an hour, so threats are addressed quickly, minimizing risk and downtime. This commitment to rapid response keeps your business secure and operations running smoothly.
