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Detailed Breakdown of iMedia Technology Cloud Hosting

Seamless cloud migration and managed support

Cloud Migration & Onboarding
End-to-End Cloud Migration

The cloud migration process starts with a comprehensive IT audit, including users, software, data, and peripherals. iMedia Technology engineers design a custom cloud and on-premises architecture that fits your business goals. After a proprietary migration process, system validation ensures everything works as expected. Staff training empowers your team to use new virtual desktops and Microsoft tools efficiently. Ongoing monitoring and support keep your systems optimized post-launch.

Azure Cloud Platform Management
Azure Cloud Security & Reliability

Benefit from a robust Azure-based environment that delivers advanced security, compliance, and scalability. The iMedia Technology team configures and manages your cloud desktops and servers, eliminating downtime and keeping data protected with daily backup checks and continuous threat monitoring.

Unlimited Support
Unlimited Live Support

Unlimited support is included, no surprise fees. Calls are answered live during business hours, with an average 3-minute response time and 68.5% of issues resolved on the first call. Dedicated engineers proactively manage your cloud environment and provide regular reviews to ensure optimal performance.

Onboarding Timeline & Communication
Structured Onboarding Process

Onboarding is structured for minimal disruption: from the initial IT audit and planning to go-live, every step is mapped out. The typical timeline is 6-8 weeks, with full ramp-up in 90 days. Frequent communication and documentation minimize surprises and set your team up for success.

Contract Flexibility
Flexible, Client-Friendly Contracts

Flexible agreements mean you are never locked in long-term. Every contract includes a 60-day opt-out clause, so you can adjust as your needs evolve. This approach builds trust and ensures your business is always in control of its technology partnership.

Virtual CIO (vCIO) Guidance
Strategic IT Planning with vCIO

Your business benefits from a dedicated vCIO who helps plan IT strategy, align budgets, and conduct regular account reviews. This consultative approach ensures your technology roadmap supports your unique business goals and benchmarks progress against industry standards.

Key Cloud Hosting Metrics That Prove Real Business Value

98.3%
Average client satisfaction rate
3 minutes
Average response time to support requests
68.5%
First-call issue resolution rate

What Sets iMedia Technology Cloud Hosting Apart

Infographic highlighting features that make iMedia Technology Cloud Hosting stand out from competitors.
Client testimonials showcasing success stories with Cloud Hosting solutions and high satisfaction ratings.

Proven Results and Unmatched Client Satisfaction

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How Seamless Cloud Migration Transformed a Client's Workflow

Cloud Hosting FAQs: Get Answers to Your Key Questions

What's included in your cloud hosting service?

Cloud hosting with iMedia Technology means your business benefits from secure, reliable Azure-based environments. You get a fixed monthly fee that covers everything, cloud desktops, servers, proactive monitoring, and unlimited support. No hidden costs, no complicated add-ons, and a seamless transition with hands-on onboarding and training. It’s a strategic, all-in-one solution for modern businesses.

How easy is it to switch to iMedia Technology?

Switching to iMedia Technology is straightforward. The process includes a full IT audit, custom cloud design, and a proprietary migration led by experienced engineers. Your team receives training on virtual desktops and Microsoft software, plus ongoing monitoring and support. Most migrations are completed within 60-90 days with minimal disruption to daily operations.

How do you keep my data secure in the cloud?

iMedia Technology’s cloud hosting includes daily backup checks, test restores, and robust security protocols to protect your data. With Azure as the foundation, your business benefits from advanced threat prevention and fast response to incidents. Only trusted, proven solutions are used to ensure reliable uptime and regulatory compliance in sensitive industries like healthcare.

What does your pricing model look like?

You pay a flat monthly fee per user, no surprises or unpredictable bills. This fixed-fee model covers every aspect of cloud hosting, from migration to ongoing support. Businesses with as few as 15 users are eligible, and you can scale up seamlessly as you grow. No long-term contracts, so you retain flexibility and control.

How does your support compare to others?

iMedia Technology’s support stands out for its live, immediate response during business hours, 3 minutes on average, and most issues are resolved on the first call. Ongoing optimization, proactive management, and long-term client relationships mean your cloud environment is always running smoothly and securely. You gain a true IT partner dedicated to your success.