“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
Eliminate cloud confusion with proven, fixed-fee guidance and seamless support.
Reduce recurring IT issues by up to 75% with a clear, strategic migration plan and unlimited support.
Enjoy a 58-minute average resolution time for cloud-related support tickets, keeping teams productive.
Benefit from transparent, fixed-fee pricing with no hidden costs or long-term contracts required.
Leverage 27 years of experience and a 98.3% satisfaction rate for a smooth, reliable cloud journey.
Gain confidence with daily backup checks and hands-on training for a secure and successful transition.
Hear from organizations that have experienced stress-free cloud migration and lasting IT results.
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“I cannot say enough about the professional attitude and quick service!”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
Seamless technology transitions and ongoing optimization
Every cloud consulting engagement begins with a comprehensive IT audit. This includes a detailed inventory of users, software, data, and connected devices to reveal current pain points and potential risks. The findings are used to design a migration and modernization plan tailored to your team’s needs, ensuring nothing is overlooked and every business-critical function is accounted for.
Solution design covers hybrid, full-cloud, or on-premise models. You receive a clear, customized roadmap and recommendations that fit your budget, goals, and unique workflow. This step includes transparent guidance on Microsoft Azure, Copilot AI, and advanced integrations, so you can confidently choose the right environment for your business.
Migration is executed using iMedia Technology’s proprietary process, minimizing downtime and disruption. Data and software are securely transitioned, and all systems are jointly validated before going live. This hands-on engineering ensures your team experiences a seamless switch, with zero surprises and uninterrupted productivity.
After migration, your staff receives expert training on virtual desktops, Microsoft software, and any new tools introduced. Training sessions are tailored to user roles, ensuring everyone is comfortable and productive from day one. Ongoing support is always included for questions and refresher training.
Daily backup checks, test restores, and proactive monitoring protect your data and systems around the clock. If any issue arises, live support during business hours ensures a rapid response, average request response time is just 3 minutes. This level of vigilance means your business is always ready, no matter what.
Transparency is core to the service: you receive regular progress updates, operational metrics, and a clear 90-day onboarding roadmap. Every agreement includes a 60-day opt-out, so you’re never locked in. This commitment to measurable results and flexibility sets a new standard for cloud consulting.
Move to the cloud with less risk, less downtime, and no guesswork. iMedia Technology delivers a proven, all-inclusive cloud consulting process built for growing businesses. From initial audit to post-migration optimization, your business benefits from unlimited support, transparent guidance, and measurable results, backed by a 27-year track record and a 98.3% client satisfaction rate.
Cloud consulting is never one-size-fits-all. With iMedia Technology, every business receives a consultative, transparent approach focused on long-term success. Flexible contracts, live support during business hours, and a single, fixed-fee model eliminate surprises and empower your business to thrive with the right cloud strategy, now and in the future.
Unlock secure, stress-free cloud migration with expert guidance and ongoing support.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
Cloud consulting from iMedia Technology includes a thorough IT audit, custom solution design, secure migration, and full staff training. You get ongoing support and proactive monitoring to ensure your cloud environment is secure and optimized for your business goals. Every step is managed by a team with over 27 years of experience, so you can have confidence in a seamless transition.
Expect your cloud migration to take about 8, 10 weeks from initial data collection to going live. The process is designed to minimize disruption, with clear timelines for each phase. You’ll receive regular updates and know exactly what to expect, resulting in a smooth, well-communicated transition that keeps your business running without surprises.
Yes, you’ll receive hands-on training for your staff on cloud desktops and Microsoft software. iMedia Technology ensures everyone feels comfortable with the new systems before and after go-live, so your team can work efficiently from day one. Ongoing support is always available to answer questions and resolve any issues quickly.
Security is a top priority throughout the cloud migration and beyond. iMedia Technology uses proven processes to protect your data, conducts daily backup checks, and provides proactive monitoring. You’ll also receive guidance on the latest threats, such as QR code scams, to help keep your business, staff, and customers safe.
Cloud consulting is offered as part of a comprehensive managed IT service, not la carte. You get unlimited support, cloud guidance, and proactive management for a flat fee per employee. This all-in approach simplifies budgeting and ensures you always receive the highest level of service and support.